Market Research Logo

Work Order Management Systems Market by Solution, Service (Managed and Professional (Integration & Implementation, Consulting, Support & Maintenance)), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2023

Work Order Management Systems Market by Solution, Service (Managed and Professional (Integration & Implementation, Consulting, Support & Maintenance)), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2023

“Growing demand for easier allocation of work orders for better execution of projectsis to boost the growth of work order management systems market.”
The global work order management systems market size is expected to grow from USD 414.1 million in 2018 to USD 694.6 million by 2023, at a Compound Annual Growth Rate (CAGR) of 10.9% during the forecast period. The indispensable requirement to have centrally managed work orders is expected to be a major growth driver for the market. Due to the ever-changing customer requirements, enterprises need a robust work order management system that can help them manage all work orders and tasks from a central platform to save time, avoid loss of information, and delegate tasks. The increasing need to promote collaboration among teams for improving workforce utilization is another driving factor for the growth of the work order management systems market. However, lack of supporting infrastructure in developing countries may restrain the market growth.

Solution segment to hold a larger market size during the forecast period
The solution segment is estimated to hold a larger market size in 2018. Work order mangement systems help enterprises save time and cost with respect to organizing and managing field tasks and resources. An increasing need for easier allocation of work orders for better execution of projects would drive the adoption of work order management systems across industry verticals. The services segment is expected to grow at a higher CAGR during the forecast period, as organizations are focusing on reducing operational costs while providing a superior customer experience.

The cloud deployment type to grow at a higher CAGR during the forecast period
In the work order management systems market, the cloud deployment type is expected to grow at a higher CAGR during the forecast period. Major driving factors of the cloud segment include enhanced security features, interactive dashboards, ease of flexibility, and better scalability. The cloud-based solution offers higher agility than that of the on-premises solution.

Asia Pacific (APAC) to record the highest CAGR during the forecast period
APAC is expected to be the fastest growing region in the global work order management systems market during the forecast period. Rapid economic development, globalization, digitalization, and the increasing adoption of cloud-based technologies are expected to drive the work order management systems market in APAC. The growing need for cost and workforce optimization is expected to spur the demand for work order management solution and associated services.

In the process of determining and verifying the total market size, several segments and subsegments were gathered through secondary research, and extensive primary interviews were conducted with key people.

The breakup of the profiles of the primary participants is as follows:
By Company: Tier I - 35%, Tier II - 45%, and Tier III - 20%
By Designation: C-Level - 35%, Director Level - 25%, and Others - 40%
By Region: North America - 40%, Europe - 28%, APAC - 25%, MEA - 4%, Latin America - 3%

The work order management systems ecosystem comprises several service and software providers, such as NetSuite (US), IBM (US), Microsoft (US), IFS (Sweden), ClickSoftware (US), Astea (US), Infor (US), ServiceMax (US), Coresystems (Switzerland), FieldAware (US), ServiceNow (US), ServicePower (US), Corrigo (US), eMaint (US), Innovapptive (US), Fingent (US), ServiceChannel (US), FieldEZ (India), 3Floorsup (Australia), Hippo CMMS (Canada), Fieldpoint Service Applications (Canada), Sockeye Technologies (Canada), Maintenance Connection (US), MEX (Australia), and Loc8 (Australia).

Research Coverage
The report includes an in-depth competitive analysis of the key players in the work order management systems market, along with their company profiles, recent developments, and key market strategies. The research report segments the work order management systems market by component, deployment type, organization size, industry vertical, and region.

Reasons to Buy the Report
The work order management systems market report segments the market by component, deployment type, organization size, industry vertical, and region. The report would help market leaders/new entrants in this market in the following ways:
1. The report segments the work order management systems market comprehensively and provides the closest approximations of the revenue numbers for the overall market segments and subsegments. The market numbers are further split across industry verticals and regions.
2. The report helps stakeholders understand the pulse of the market and provides information on the key market drivers, restraints, challenges, and opportunities.
3. The report helps stakeholders understand their competitors better and gain more insights to improve the position of their businesses. There is a separate section on the competitive landscape, including the competitor ecosystem, and mergers and acquisitions. Moreover, the report comprises the company profiles of the major vendors offering work order management solution and services.


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
    • MARKET SCOPE
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
      • Table CURRENCY CONVERSION
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
    • RESEARCH ASSUMPTIONS
    • LIMITATIONS
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES IN THE WORK ORDER MANAGEMENT SYSTEMS MARKET
    • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY COMPONENT
    • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY SERVICE
    • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY DEPLOYMENT TYPE
    • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY ORGANIZATION SIZE
    • WORK ORDER MANAGEMENT SYSTEMS MARKET: BY TOP 3 INDUSTRY VERTICALS AND REGIONS (2018)
  • MARKET DYNAMICS
    • INTRODUCTION
    • MARKET DYNAMICS
    • DRIVERS
      • INCREASING ADOPTION OF MOBILE APPS AND WEARABLE DEVICES AMONG FIELD WORKERS
      • GROWING DEMAND FOR EASIER ALLOCATION OF WORK ORDERS FOR BETTER EXECUTION OF PROJECTS
    • RESTRAINTS
      • LACK OF EXPERTISE AMONG FIELD WORKERS TO USE WORK ORDER MANAGEMENT SYSTEMS
    • OPPORTUNITIES
      • GROWING ADOPTION OF AI AND IOT-BASED TECHNOLOGIES
      • INCREASING FOCUS ON BETTER FLOW OF INFORMATION TO FIELD TECHNICIANS
    • CHALLENGES
      • LACK OF INFRASTRUCTURE IN EMERGING ECONOMIES
    • WORK ORDER MANAGEMENT SYSTEMS MARKET: USE CASES
      • INNOVAPPTIVE
      • EMAINT
  • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY COMPONENT
    • INTRODUCTION
      • Table WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
    • SOLUTION
      • Table SOLUTION: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • SERVICES
      • Table SERVICES: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY TYPE, 2016–2023 (USD MILLION)
      • Table SERVICES: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
      • PROFESSIONAL SERVICES
        • Table PROFESSIONAL SERVICES MARKET SIZE, BY TYPE, 2016–2023 (USD MILLION)
        • Table PROFESSIONAL SERVICES MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
        • Table INTEGRATION AND IMPLEMENTATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
        • Table CONSULTING MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
        • Table SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
        • Table TRAINING AND EDUCATION MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
      • MANAGED SERVICES
        • Table MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
  • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY DEPLOYMENT TYPE
    • INTRODUCTION
      • Table WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION)
    • CLOUD
      • Table CLOUD: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • ON-PREMISES
      • Table ON-PREMISES: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
  • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
  • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY INDUSTRY VERTICAL
    • INTRODUCTION
      • Table WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY INDUSTRY VERTICAL, 2016–2023 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • TELECOM AND IT
      • Table TELECOM AND IT: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • MANUFACTURING
      • Table MANUFACTURING: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • Table HEALTHCARE AND LIFE SCIENCES: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • CONSUMER GOODS AND RETAIL
      • Table CONSUMER GOODS AND RETAIL: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • TRANSPORTATION AND LOGISTICS
      • Table TRANSPORTATION AND LOGISTICS: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • CONSTRUCTION AND REAL ESTATE
      • Table CONSTRUCTION AND REAL ESTATE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • ENERGY AND UTILITIES
      • Table ENERGY AND UTILITIES: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • OTHERS
      • Table OTHERS: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
  • WORK ORDER MANAGEMENT SYSTEMS MARKET, BY REGION
    • INTRODUCTION
      • Table WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY REGION, 2016–2023 (USD MILLION)
    • NORTH AMERICA
      • UNITED STATES
      • CANADA
        • Table NORTH AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION)
        • Table NORTH AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
        • Table NORTH AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
        • Table NORTH AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2023 (USD MILLION)
        • Table NORTH AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION)
        • Table NORTH AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION)
        • Table NORTH AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY INDUSTRY VERTICAL, 2016–2023 (USD MILLION)
    • EUROPE
      • UNITED KINGDOM
      • GERMANY
      • REST OF EUROPE
        • Table EUROPE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION)
        • Table EUROPE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
        • Table EUROPE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
        • Table EUROPE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2023 (USD MILLION)
        • Table EUROPE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION)
        • Table EUROPE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION)
        • Table EUROPE: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY INDUSTRY VERTICAL, 2016–2023 (USD MILLION)
    • ASIA PACIFIC
      • CHINA
      • JAPAN
      • AUSTRALIA AND NEW ZEALAND
      • REST OF ASIA PACIFIC
        • Table ASIA PACIFIC: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION)
        • Table ASIA PACIFIC: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
        • Table ASIA PACIFIC: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
        • Table ASIA PACIFIC: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2023 (USD MILLION)
        • Table ASIA PACIFIC: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION)
        • Table ASIA PACIFIC: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION)
        • Table ASIA PACIFIC: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY INDUSTRY VERTICAL, 2016–2023 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • KINGDOM OF SAUDI ARABIA
      • UNITED ARAB EMIRATES
      • SOUTH AFRICA
      • REST OF MIDDLE EAST AND AFRICA
        • Table MIDDLE EAST AND AFRICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2023 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY INDUSTRY VERTICAL, 2016–2023 (USD MILLION)
    • LATIN AMERICA
      • BRAZIL
      • MEXICO
      • REST OF LATIN AMERICA
        • Table LATIN AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION)
        • Table LATIN AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
        • Table LATIN AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY SERVICE, 2016–2023 (USD MILLION)
        • Table LATIN AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2023 (USD MILLION)
        • Table LATIN AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2023 (USD MILLION)
        • Table LATIN AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY ORGANIZATION SIZE, 2016–2023 (USD MILLION)
        • Table LATIN AMERICA: WORK ORDER MANAGEMENT SYSTEMS MARKET SIZE, BY INDUSTRY VERTICAL, 2016–2023 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • COMPETITIVE SCENARIO
      • NEW PRODUCT LAUNCHES AND UPGRADATIONS
        • Table NEW PRODUCT LAUNCHES AND UPGRADATIONS, 2018
      • ACQUISITIONS
        • Table ACQUISITIONS, 2017–2018
      • PARTNERSHIPS
        • Table PARTNERSHIPS, 2018
  • COMPANY PROFILES
    • INTRODUCTION
    • CLICKSOFTWARE
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • IFS
      • BUSINESS OVERVIEW
      • SOLUTIONS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • IBM
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • MICROSOFT
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • NETSUITE
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
      • MNM VIEW
    • ASTEA
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • CORESYSTEMS
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • CORRIGO
      • BUSINESS OVERVIEW
      • SOLUTIONS AND SERVICES OFFERED
      • MNM VIEW
    • EMAINT
      • BUSINESS OVERVIEW
      • SOLUTIONS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • FIELDAWARE
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • FIELDEZ
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • FIELDPOINT SERVICE APPLICATION
      • BUSINESS OVERVIEW
      • SOLUTIONS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • HIPPO CMMS
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • INFOR
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • MAINTENANCE CONNECTION
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SERVICECHANNEL
      • BUSINESS OVERVIEW
      • SOLUTIONS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SERVICEMAX
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SERVICENOW
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SERVICEPOWER
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • MNM VIEW
    • SOCKEYE TECHNOLOGIES
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
    • LOC8
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
    • INNOVAPPTIVE
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
    • FINGENT
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
    • MEX
      • BUSINESS OVERVIEW
      • SOLUTIONS OFFERED
    • 3FLOORSUP
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
  • APPENDIX
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report