Unified Communications as a Service Market by Component (Telephony, Unified Messaging, Conferencing, and Collaboration Platforms and Applications), Organization Size (SMEs and Large Enterprises), Vertical, and Region - Global Forecast to 2024

Unified Communications as a Service Market by Component (Telephony, Unified Messaging, Conferencing, and Collaboration Platforms and Applications), Organization Size (SMEs and Large Enterprises), Vertical, and Region - Global Forecast to 2024

“Growing demand for Unifed Communications as a Service (UCaaS) solutions along with the increasing number of SMEs and their demand to streamline the business communications to drive the adoption of UCaaS solutions”
The UCaaS market size is expected to grow from USD 15.8 billion in 2019 to USD 24.8 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 9.5% during the forecast period. The key factors driving the growth of the UCaaS market include increasing demand for UCaaS from both large enterprises and SMEs, and growing trends toward mobility and Bring Your Own Device (BYOD).

“Based on components, the telephony segment to hold the largest market size during the forecast period”
Telephony includes cloud PBX and Cloud VoIP technologies, which use softphones to communicate. However, collaboration platforms and applications is growing at the highest CAGR and will have high potential during forecast period.

“Based on verticals, the telecom and IT segment to hold the highest market share in 2019 during the forecast period”
Increasing budget constraints, cost-effective infrastructure solutions are becoming essential in the telecom and IT industry. Thus, this industry focuses on lowering IT budgets, especially SMEs, by leveraging cloud-based Unified Communications (UC) solutions. UCaaS solutions are increasingly gaining traction in this sector globally; this can be attributed to their high adoption of BYOD and enterprise mobility trends.

“Based on regions, APAC to grow at the highest CAGR during the forecast period”
The high growth of the market in APAC is attributed to a large number of SMEs in the region and the increasing adoption of UCaaS solutions. IT service providers are increasingly adopting UC due to the significant benefits of increasing enterprise productivity. Moreover, rising cloud adoption initiatives are propelling the demand for UCaaS solutions across the region.

Furthermore, in-depth interviews were conducted with the Chief Executive Officers (CEOs), Chief Marketing Officers (CMO), Vice Presidents (VPs), Managing Directors (MDs), technology and innovation directors, and related key executives from various key companies and organizations operating in the UCaaS market.

By Company – Tier 1–48%, Tier 2–37%, and Tier 3–15%
By Designation – C-Level–26%, Director Level–40%, and Others–34%
By Region – North America–42%, Europe–31%, and APAC–16%, RoW – 11%

The UCaaS market comprises major providers, such as RingCentral (US), 8x8 (US), LogMeIn (US), Mitel (US), Cisco (US), Vonage (US), Fuze, Inc. (US), Microsoft (US), Google (US), Verizon (US), BT (UK), Orange S.A. (France), DialPad (US), StarBlue (Ireland), Windstream (US), Alcatel-Lucent Enterprise (France), Intrado Corporation (US), NTT Communications Corporation (US), Masergy (US), and Revation Systems (US). The study includes an in-depth competitive analysis of these key players in the UCaaS market with their company profiles, recent developments, and key market strategies.

Research Coverage
The UCaaS market revenue is primarily classified into revenues from components. Components’ revenue is associated with UCaaS solutions, such as telephony, unified messaging, conferencing, and collaboration platforms and applications. Furthermore, services revenue is associated with consulting, installation and deployment, training and support services. The market is also segmented on the basis of organization sizes, verticals, and regions.

Key benefits of the report
The report would help the market leaders/new entrants in this market with the information on the closest approximations of the revenue numbers for the overall UCaaS market and the subsegments. This report would help stakeholders understand the competitive landscape and gain insights to better position their businesses and plan suitable go-to-market strategies. The report would also help stakeholders understand the pulse of the market and provide them with information on the key market drivers, restraints, challenges, and opportunities


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
      • INCLUSIONS AND EXCLUSIONS
    • MARKET SCOPE
      • MARKET SEGMENTATION
      • REGIONS COVERED
    • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY CONSIDERED
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET BREAKUP AND DATA TRIANGULATION
    • MARKET SIZE ESTIMATION
    • MARKET FORECAST
      • Table FACTOR ANALYSIS
    • COMPETITIVE LEADERSHIP MAPPING RESEARCH METHODOLOGY
      • Table EVALUATION CRITERIA
      • VENDOR INCLUSION CRITERIA
    • ASSUMPTIONS FOR THE STUDY
    • LIMITATIONS OF THE STUDY
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • ATTRACTIVE OPPORTUNITIES IN THE UNIFIED COMMUNICATIONS AS A SERVICE MARKET
    • UNIFIED COMMUNICATIONS AS A SERVICE MARKET IN NORTH AMERICA, BY COMPONENT AND VERTICAL
    • UNIFIED COMMUNICATIONS AS A SERVICE MARKET IN EUROPE, BY COMPONENT AND COUNTRY
    • UNIFIED COMMUNICATIONS AS A SERVICE MARKET IN ASIA PACIFIC, BY COMPONENT AND VERTICAL
  • MARKET DYNAMICS
    • INTRODUCTION
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
    • USE CASES
      • ATTRAQT LEVERAGED RINGCENTRAL'S MOBILE CLOUD-BASED COMMUNICATIONS SOLUTION TO TACKLE ITS MOBILE AND DISTRIBUTED WORKFORCE NEEDS
      • DEPLOYED UNIFIED SYSTEM TO SAVE COST AND IMPROVE EMPLOYEE EXPERIENCE USING MITEL'S BUSINESS PHONE SYSTEMS
      • COST AND TIME SAVING, AND INCREASE IN ORGANIZATIONAL AGILITY AND SPEED USING MEETING SOLUTIONS
  • UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT
    • INTRODUCTION
      • Table UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT, 2017–2024 (USD MILLION)
    • TELEPHONY
      • TELEPHONY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table TELEPHONY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: TELEPHONY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: TELEPHONY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: TELEPHONY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • UNIFIED MESSAGING
      • UNIFIED MESSAGING: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table UNIFIED MESSAGING: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • CONFERENCING
      • CONFERENCING: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table CONFERENCING: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: CONFERENCING MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: CONFERENCING MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: CONFERENCING MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • COLLABORATION PLATFORMS AND APPLICATIONS
      • COLLABORATION PLATFORMS AND APPLICATIONS: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table COLLABORATION PLATFORMS AND APPLICATIONS: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
  • UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • Table UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
    • LARGE ENTERPRISES
      • LARGE ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table LARGE ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • SMALL AND MEDIUM-SIZED ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table SMALL AND MEDIUM-SIZED ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
  • UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY VERTICAL
    • INTRODUCTION
      • Table UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • BANKING, FINANCIAL SERVICES, AND INSURANCE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table BANKING, FINANCIAL SERVICES, AND INSURANCE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • TELECOM AND IT
      • TELECOM AND IT: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table TELECOM AND IT: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: TELECOM AND IT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: TELECOM AND IT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: TELECOM AND IT MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • CONSUMER GOODS AND RETAIL
      • CONSUMER GOODS AND RETAIL: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table CONSUMER GOODS AND RETAIL: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: CONSUMER GOODS AND RETAIL MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: CONSUMER GOODS AND RETAIL MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: CONSUMER GOODS AND RETAIL MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • HEALTHCARE
      • HEALTHCARE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table HEALTHCARE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: HEALTHCARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: HEALTHCARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: HEALTHCARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • PUBLIC SECTOR AND UTILITIES
      • PUBLIC SECTOR AND UTILITIES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table PUBLIC SECTOR AND UTILITIES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: PUBLIC SECTOR AND UTILITIES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: PUBLIC SECTOR AND UTILITIES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: PUBLIC SECTOR AND UTILITIES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • LOGISTICS AND TRANSPORTATION
      • LOGISTICS AND TRANSPORTATION: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table LOGISTICS AND TRANSPORTATION: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: LOGISTICS AND TRANSPORTATION MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: LOGISTICS AND TRANSPORTATION MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: LOGISTICS AND TRANSPORTATION MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • TRAVEL AND HOSPITALITY
      • TRAVEL AND HOSPITALITY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table TRAVEL AND HOSPITALITY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table EUROPE: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
    • OTHERS
      • Table OTHERS: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
      • Table NORTH AMERICA: OTHERS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • Table EUROPE: OTHERS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • Table ASIA PACIFIC: OTHERS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • INTRODUCTION
      • Table UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
    • NORTH AMERICA
      • NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
        • Table NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • UNITED STATES
        • Table UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • CANADA
        • Table CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • EUROPE
      • EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
        • Table EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • UNITED KINGDOM
        • Table UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • REST OF EUROPE
        • Table REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • ASIA PACIFIC
      • ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
        • Table ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • CHINA
        • Table CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • REST OF ASIA PACIFIC
        • Table REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
    • MIDDLE EAST AND AFRICA
      • MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • KINGDOM OF SAUDI ARABIA
      • REST OF MIDDLE EAST AND AFRICA
    • LATIN AMERICA
      • LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS
        • Table LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
        • Table LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
      • MEXICO
        • Table MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
      • REST OF LATIN AMERICA
        • Table REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
        • Table REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
        • Table REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
  • COMPETITIVE LANDSCAPE
    • INTRODUCTION
      • VISIONARY LEADERS
      • DYNAMIC DIFFERENTIATORS
      • INNOVATORS
      • EMERGING COMPANIES
  • COMPANY PROFILES
    • INTRODUCTION
    • RINGCENTRAL
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
    • BT
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
    • VERIZON
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
    • ORANGE S.A.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
    • 8X8
      • BUSINESS OVERVIEW
      • PRODUCTS AND SERVICES OFFERED
      • RECENT DEVELOPMENTS
      • SWOT ANALYSIS
    • CISCO
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • GOOGLE
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • MICROSOFT
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • LOGMEIN INC.
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • MITEL
      • BUSINESS OVERVIEW
      • PRODUCTS OFFERED
      • RECENT DEVELOPMENTS
    • DIALPAD
    • FUZE
    • STARBLUE
    • WINDSTREAM
    • ALCATEL-LUCENT ENTERPRISE (ALE)
    • NTT COMMUNICATIONS
    • VONAGE
    • INTRADO CORPORATION (FORMERLY WEST)
    • MASERGY
    • REVATION SYSTEMS
  • APPENDIX
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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