Speech Analytics Market by Component (Solutions (Indexing & Query, Speech Engine) and Services), Application (Customer Experience Management, Competitive Intelligence), Vertical, Organization Size, Deployment Mode, and Region - Global Forecast to 2025

Speech Analytics Market by Component (Solutions (Indexing & Query, Speech Engine) and Services), Application (Customer Experience Management, Competitive Intelligence), Vertical, Organization Size, Deployment Mode, and Region - Global Forecast to 2025

The global speech analytics market size to grow from USD 1.5 billion in 2020 to USD 3.8 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 20.2% during the forecast period. Speech analytics is a software tool that automates the overall process of delivering insights from customer interactions. It extracts valuable information from multiple customer conversations; decision-makers can use this real-time information to make better decisions. Nowadays, speech analytics solutions can sift through unstructured call data (human voice interactions) to identify the probable causes of failure and success, and identify relationships. These solutions provide a complete analysis on the speaker separation, customer discontent, root-cause analysis, call-topic, and visual context for enhanced customer experience. Complex data ecosystem leading to data breaches and security issues, lack of skilled workforce to articulate business opportunities, and expensive integration of speech analytics solutions with other analytics solutions are one of the major challenges in the speech analytics market. Moreover, need for integration with prevailing system, and inability to quantify Return on Investment (RoI) act as one of the key restraining factor in the market.

Among Solutions, the reporting and visualization tools segment to record the highest growth rate during the forecast period
By solution, the reporting and visualization tools segment is expected to account for a higher market share during the forecast period. This growth is expected to gain traction, as it combines desktop activity analytics with speech analytics solutions to better manage the agent’s performance and deliver enhanced customer experience. Speech analytics solutions comprise speech engines; indexing and query tools; reporting and visualization tools; workforce optimization; and others (emotion detection, root cause analysis, and quality management tools). These solutions help businesses maintain audit and compliance needs, and obtain the right insights on the right people at the right time. Most of these solutions are said to be easy to deploy, and are feature-rich to address the rigors and requirements of communication centers. The solutions help to analyze all forms of audio — VoIP, analog, and digital telephony, and offer— support for a wide range of Private Branch Exchange (PBX) platforms, extensions, and IP switches. These processes help to derive meaningful data from customer conversations. The speech engine helps recognize and understand conversations, based on which it derives outputs. The indexing, analysis, and query tools help to extract words directly from the speech or search for the words in the inbuilt vocabulary, so that emotions can be analyzed. The reporting and visualization tools help in drilling down and filtering out the overall customer conversation details. These solutions are further capable of creating a detailed analysis of the voice communication through the integration of various technologies, such as analytics, NLP, and AI, to deliver actionable insights to businesses. Most of the enterprises leverage the speech analytics solutions to understand the conversational data generated and leverage the same to achieve operational efficiencies. Speech analytics solution providers offer end-to-end solutions to cater to the industry-specific requirements of verticals such as BFSI, retail and eCommerce, IT and telecom, manufacturing, travel and hospitality, healthcare and life sciences, government, media and entertainment, and others (education, transportation and logistics, and energy and utilities).

Among services, the managed services segment to record the higher CAGR during the forecast period
The services segment in the speech analytics market has been further divided into professional services and managed services. These services play a vital role in the functioning of speech analytics solutions. Speech analytics vendors require technical support services and consulting services to quickly and smoothly deploy their solutions in the market. These services help maximize the value of enterprise investments. Service providers ensure end-to-end deployment and maintenance of speech analytics solutions and address pre- and post-deployment queries.

Among applications, the competitive intelligence segment to record the higher CAGR during the forecast period
The speech analytics market is segmented on the basis of applications into customer experience management, call monitoring, agent performance monitoring, sales and marketing management, competitive intelligence, risk and compliance management, and others (business process management, and predictive analysis). These applications have made a huge difference to the way that contact centers connect and communicate, thus improving the performance of enterprises. Speech analytics solutions can transform an organization by providing many ways of ensuring that they are delivering a consistent quality of service and a secure experience at every customer touchpoint.

Among deployment mode, the cloud deployment segment to record the higher CAGR during the forecast period
The speech analytics market by deployment mode includes the on-premises and cloud segments. Deployment refers to the setting-up of the hardware, operating systems, and applications required to manage the IT ecosystem. Speech analytics solutions can be deployed through either mode based on security, availability, and scalability. Cloud deployment offers advantages such as pay-per-use, and low installation and maintenance costs. This deployment mode is expected to show high growth in the near future.

Among organization size, the SME’s segment to record the higher CAGR during the forecast period
Based on organization size, the speech analytics market has been segmented into large enterprises and SMEs. Currently, the market share of large enterprises is higher; however, the market for SMEs is expected to increase at a higher CAGR during the forecast period.

The organization size is identified on the basis of the number of employees, as per the following global standards:
SMEs: Less than 1,000 employees
Large Enterprises: More than 1,000 employees

Both types of organizations are focusing on adopting speech analytics solutions and services to analyze audio and voice data more quickly and efficiently to make well-informed, proactive decisions that maximize revenue. Hence, the demand for speech analytics solutions and services is increasing, irrespective of organization size. The deployment of speech analytics solutions varies according to the needs of different end users. For SMEs, the speech analytics market is expected to show tremendous growth during the forecast period, while the speech analytics solutions and services for large enterprises are expected to show a stable growth rate during the forecast period

Among verticals, the healthcare and life sciences vertical to record the higher CAGR during the forecast period
The speech analytics market has been segmented on the basis of verticals into BFSI, retail and eCommerce, IT and telecom, travel and hospitality, healthcare and life sciences, government, transportation and logistics, media and entertainment, energy and utilities, and others (education, manufacturing, and transportation and logistics). This chapter features the usage of speech analytics solutions in each sector, and their respective benefits. Regulated firms can no longer avoid deploying audio search technology and are building-up their surveillance capacity or making use of outsourced monitoring solutions. Speech analytics helps enterprises with the early detection of errors and risks, improving protocol adherence, targeting quality assurance, expediting investigations, faster search and discovery of calls related to the incident, and getting insights from categorized calls. Vendors in the speech analytics market need to understand the end user's requirements within a particular industry and accordingly customize their solution offerings and services to make their virtual assistance more flexible, scalable, and manageable

Among regions, North America to hold the largest market size during the forecast period
North America is expected to hold the largest market size in the global speech analytics market during the forecast period. The key factor favoring the growth of the speech analytics market in North America is the increasing demand for enhanced customer support services to strengthen customer retention initiatives. Europe is expected to be in second position in terms of market size and market share during the forecast period. The growing demand to reduce enterprise workloads related to internal and external communication monitoring is boosting the adoption of speech analytics solutions in Europe. APAC is expected to record the fastest growth rate during the forecast period. The speech analytics market is expected to witness considerable developments and adoption of solutions across APAC during the forecast period. The increasing number of players across different regions is further expected to drive the speech analytics market.

Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the speech analytics market.
By Company: Tier I: 34%, Tier II: 43%, and Tier III: 23%
By Designation: C-Level Executives: 50%, Directors: 30%, & Other level: 20%
By Region: North America: 30%, APAC: 25%, Europe: 30%, Latin America: 10%, Middle East and Africa: 5%

The report includes the study of key players offering speech analytics solutions and services. It profiles major vendors in the global speech analytics market. The major vendors in the global cloud analytics market include NICE (Israel), Verint (US), Micro Focus (UK), Avaya (US), Genesys (US), Google (US), AWS (US), Vonage (US), OpenText (Canada), Calabrio (US), CallMiner (US), Clarabridge (US), Eleveo (US), Voci Technologies (US), Almawave (Italy), Marchex (US), Enghouse Interactive (US), Castel (US), Aspect (US), Sabio (UK), Business Systems (England), Talkdesk (US), VoiceBase (US), Tech Mahindra (India), Invoca (US), Tethr (US), Cognito (US), Intelligent Voice (UK), Kwantics (India), Batvoice AI (France), Speech Village (UK), Speech-i Ltd (UK), SpeechTech (US), Gnani.ai (India), Observe.AI (US), and Deepgram (US).

Research Coverage
The speech analytics market is segmented by component, application, deployment mode, organization size, vertical, and region. A detailed analysis of the key industry players has been undertaken to provide insights into their business overviews; services; key strategies; new service launches; partnerships, agreements, and collaborations; business expansions; and competitive landscape associated with the global speech analytics market.

Key Benefits of Buying the Report
The report would help the market leaders/new entrants in the following ways:
• It comprehensively segments the speech analytics market and provides the closest approximations of the revenue numbers for the overall market and its subsegments across regions.
• It would help stakeholders understand the pulse of the market and provide information on the key market drivers, restraints, challenges, and opportunities.
• It would help stakeholders understand their competitors better and gain more insights to enhance their positions in the market. The competitive landscape section includes a competitor ecosystem, new service developments, partnerships, and acquisitions.


  • INTRODUCTION
    • INTRODUCTION TO COVID-19
    • COVID-19 HEALTH ASSESSMENT
    • COVID-19 ECONOMIC ASSESSMENT
      • COVID-19 ECONOMIC IMPACT-SCENARIO ASSESSMENT
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
      • INCLUSIONS AND EXCLUSIONS
    • MARKET SCOPE
      • MARKET SEGMENTATION
      • REGIONS COVERED
      • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY CONSIDERED
      • Table UNITED STATES DOLLAR EXCHANGE RATE, 2017-2019
    • STAKEHOLDERS
    • SUMMARY OF CHANGES
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
        • Table PRIMARY INTERVIEWS
    • MARKET BREAKUP AND DATA TRIANGULATION
    • MARKET SIZE ESTIMATION
      • TOP-DOWN APPROACH
      • BOTTOM-UP APPROACH
    • MARKET FORECAST
      • Table FACTOR ANALYSIS
    • COMPANY EVALUATION MATRIX METHODOLOGY
    • ASSUMPTIONS FOR THE STUDY
    • LIMITATIONS OF THE STUDY
  • EXECUTIVE SUMMARY
    • Table GLOBAL SPEECH ANALYTICS MARKET SIZE AND GROWTH RATE, 2014-2019 (USD MILLION, YOY%)
    • Table GLOBAL SPEECH ANALYTICS MARKET SIZE AND GROWTH RATE, 2019-2025 (USD MILLION, YOY%)
  • PREMIUM INSIGHTS
    • ATTRACTIVE OPPORTUNITIES IN THE SPEECH ANALYTICS MARKET
    • SPEECH ANALYTICS MARKET: TOP 3 APPLICATIONS
    • SPEECH ANALYTICS MARKET: BY COMPONENT AND TOP 3 VERTICALS
    • SPEECH ANALYTICS MARKET: BY REGION
  • MARKET OVERVIEW
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
      • CUMULATIVE GROWTH ANALYSIS
    • INDUSTRY TRENDS
      • FEATURES/FUNCTIONALITIES
    • CASE STUDY ANALYSIS
      • INTRODUCTION
    • PATENT ANALYSIS
      • IOT PATENTS FILED
    • VALUE CHAIN ANALYSIS
    • TECHNOLOGY ANALYSIS
      • SPEECH ANALYTICS AND AI
      • SPEECH ANALYTICS AND ML
      • SPEECH ANALYTICS AND NATURAL LANGUAGE PROCESSING (NLP)
    • REGULATORY IMPLICATIONS
      • GENERAL DATA PROTECTION REGULATION
      • HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPPA)
      • DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT
      • MARKET ABUSE REGULATION
      • REVISION OF MARKETS IN FINANCIAL INSTRUMENTS DIRECTIVE
      • EUROPEAN BANKING REGULATIONS
    • PRICING ANALYSIS
  • SPEECH ANALYTICS MARKET: COVID-19 IMPACT
  • SPEECH ANALYTICS MARKET, BY COMPONENT
    • INTRODUCTION
      • COMPONENTS: COVID-19 IMPACT ON SPEECH ANALYTICS MARKET
      • COMPONENTS: SPEECH ANALYTICS MARKET DRIVERS
        • Table SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2014-2019 (USD MILLION)
        • Table SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
    • SOLUTIONS
      • Table SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2014-2019 (USD MILLION)
      • Table SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2019-2025 (USD MILLION)
      • Table SOLUTIONS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table SOLUTIONS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
      • SPEECH ENGINE
        • Table SPEECH ENGINE: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table SPEECH ENGINE: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
      • INDEXING AND QUERY TOOLS
        • Table INDEXING AND QUERY TOOLS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table INDEXING AND QUERY TOOLS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
      • REPORTING AND VISUALIZATION TOOLS
        • Table REPORTING AND VISUALIZATION TOOLS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table REPORTING AND VISUALIZATION TOOLS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
      • WORKFORCE OPTIMIZATION
        • Table WORKFORCE OPTIMIZATION: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table WORKFORCE OPTIMIZATION: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
      • OTHERS
        • Table OTHERS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table OTHERS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • SERVICES
      • Table SPEECH ANALYTICS MARKET SIZE, BY SERVICES, 2014-2019 (USD MILLION)
      • Table SPEECH ANALYTICS MARKET SIZE, BY SERVICES, 2019-2025 (USD MILLION)
      • Table SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
      • PROFESSIONAL SERVICES
        • Table SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICES, 2014-2019 (USD MILLION)
        • Table SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICES, 2019-2025 (USD MILLION)
        • Table PROFESSIONAL SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table PROFESSIONAL SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
        • Table CONSULTING SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table CONSULTING SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
        • Table SYSTEM INTEGRATION AND IMPLEMENTATION SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table SYSTEM INTEGRATION AND IMPLEMENTATION SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
        • Table SUPPORT AND MAINTENANCE SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table SUPPORT AND MAINTENENCE SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
      • MANAGED SERVICES
        • Table MANAGED SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
        • Table MANAGED SERVICES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
  • SPEECH ANALYTICS MARKET, BY APPLICATION
    • INTRODUCTION
      • APPLICATIONS: COVID-19 IMPACT ON SPEECH ANALYTICS MARKET
      • APPLICATIONS: SPEECH ANALYTICS MARKET DRIVERS
        • Table SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2014-2019 (USD MILLION)
        • Table SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
    • CUSTOMER EXPERIENCE MANAGEMENT
      • Table CUSTOMER EXPERIENCE MANAGEMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table CUSTOMER EXPERIENCE MANAGEMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • CALL MONITORING
      • Table CALL MONITORING: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table CALL MONITORING: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • AGENT PERFORMANCE MONITORING
      • Table AGENT PERFORMANCE MONITORING: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table AGENT PERFORMANCE MONITORING: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • SALES AND MARKETING MANAGEMENT
      • Table SALES AND MARKETING MANAGEMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table SALES AND MARKETING MANAGEMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • RISK AND COMPLIANCE MANAGEMENT
      • Table RISK AND COMPLIANCE MANAGEMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table RISK AND COMPLIANCE MANAGEMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • COMPETITIVE INTELLIGENCE
      • Table COMPETITIVE INTELLIGENCE: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table COMPETITIVE INTELLIGENCE: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • OTHERS
      • Table OTHERS APPLICATION: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table OTHERS APPLICATION: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
  • SPEECH ANALYTICS MARKET, BY DEPLOYMENT MODE
    • INTRODUCTION
      • DEPLOYMENT MODE: COVID-19 IMPACT ON SPEECH ANALYTICS MARKET
      • DEPLOYMENT MODE: SPEECH ANALYTICS MARKET DRIVERS
        • Table SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014-2019 (USD MILLION)
        • Table SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
    • CLOUD
      • Table CLOUD: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table CLOUD: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • ON-PREMISES
      • Table ON-PREMISES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table ON-PREMISES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
  • SPEECH ANALYTICS MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • ORGANIZATION SIZE: COVID-19 IMPACT ON SPEECH ANALYTICS MARKET
      • ORGANIZATION SIZE: SPEECH ANALYTICS MARKET DRIVERS
        • Table SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 (USD MILLION)
        • Table SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table SMALL AND MEDIUM-SIZED ENTERPRISES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • LARGE ENTERPRISES
      • Table LARGE ENTERPRISES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table LARGE ENTERPRISES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
  • SPEECH ANALYTICS MARKET, BY VERTICAL
    • INTRODUCTION
      • VERTICALS: COVID-19 IMPACT ON SPEECH ANALYTICS MARKET
      • VERTICALS: SPEECH ANALYTICS MARKET DRIVERS
        • Table SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014-2019 (USD MILLION)
        • Table SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE
      • Table BFSI: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table BFSI: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • RETAIL AND ECOMMERCE
      • Table RETAIL AND ECOMMERCE: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table RETAIL AND ECOMMERCE: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • IT AND TELECOM
      • Table IT AND TELECOM: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table IT AND TELECOM: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • ENERGY AND UTILITIES
      • Table ENERGY AND UTILITIES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table ENERGY AND UTILITIES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • TRAVEL AND HOSPITALITY
      • Table TRAVEL AND HOSPITALITY: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table TRAVEL AND HOSPITALITY: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • GOVERNMENT
      • Table GOVERNMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table GOVERNMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • HEALTHCARE AND LIFE SCIENCES
      • Table HEALTHCARE AND LIFE SCIENCES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table HEALTHCARE AND LIFE SCIENCES: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • MEDIA AND ENTERTAINMENT
      • Table MEDIA AND ENTERTAINMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table MEDIA AND ENTERTAINMENT: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • OTHERS
      • Table OTHERS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table OTHERS: SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
  • SPEECH ANALYTICS MARKET, BY REGION
    • INTRODUCTION
      • Table SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014-2019 (USD MILLION)
      • Table SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019-2025 (USD MILLION)
    • NORTH AMERICA
      • NORTH AMERICA: SPEECH ANALYTICS MARKET DRIVERS
      • NORTH AMERICA: COVID-19 IMPACT
      • NORTH AMERICA: REGULATORY IMPLICATIONS
      • UNITED STATES SECURITIES AND EXCHANGE COMMISSION
      • INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 27001
      • CALIFORNIA CONSUMER PRIVACY ACT
      • HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2014-2019 (USD MILLION)
        • Table NORTH AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
      • UNITED STATES
      • CANADA
    • EUROPE
      • EUROPE: SPEECH ANALYTICS MARKET DRIVERS
      • EUROPE: COVID-19 IMPACT ON SPEECH ANALYTICS MARKET
      • EUROPE: REGULATORY IMPLICATIONS
      • GENERAL DATA PROTECTION REGULATION
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2014-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2014-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2016-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2016-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2014-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2014-2019 (USD MILLION)
        • Table EUROPE: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
      • UNITED KINGDOM
      • GERMANY
      • FRANCE
      • REST OF EUROPE
    • ASIA PACIFIC
      • ASIA PACIFIC: SPEECH ANALYTICS MARKET DRIVERS
      • ASIA PACIFIC: COVID-19 IMPACT
      • ASIA PACIFIC: REGULATORY IMPLICATIONS
      • PERSONAL DATA PROTECTION ACT
      • INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 27001
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2014-2019 (USD MILLION)
        • Table ASIA PACIFIC: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
      • CHINA
      • JAPAN
      • INDIA
      • REST OF ASIA PACIFIC
    • MIDDLE EAST AND AFRICA
      • MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET DRIVERS
      • MIDDLE EAST AND AFRICA: COVID-19 IMPACT
      • MIDDLE EAST AND AFRICA: REGULATORY IMPLICATIONS
      • PERSONAL DATA PROTECTION LAW
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2014-2019 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
      • KINGDOM OF SAUDI ARABIA
      • UNITED ARAB EMIRATES
      • SOUTH AFRICA
      • REST OF MIDDLE EAST AND AFRICA
    • LATIN AMERICA
      • LATIN AMERICA: SPEECH ANALYTICS MARKET DRIVERS
      • LATIN AMERICA: COVID-19
      • LATIN AMERICA: REGULATORY IMPLICATIONS
      • FEDERAL LAW ON PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SOLUTION, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2016-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY APPLICATION, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2019-2025 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2014-2019 (USD MILLION)
        • Table LATIN AMERICA: SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2019-2025 (USD MILLION)
      • BRAZIL
      • MEXICO
      • REST OF LATIN AMERICA
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • MARKET EVALUATION FRAMEWORK
    • MARKET SHARE OF KEY PLAYERS IN SPEECH ANALYTICS MARKET, 2019
    • HISTORIC REVENUE ANALYSIS OF KEY MARKET PLAYERS
      • INTRODUCTION
    • KEY MARKET DEVELOPMENTS
      • NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS
        • Table NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS, 2018-2020
      • BUSINESS EXPANSIONS
        • Table BUSINESS EXPANSIONS, 2018-2020
      • MERGERS AND ACQUISITIONS
        • Table MERGERS AND ACQUISITIONS, 2018-2020
      • PARTNERSHIPS, AGREEMENTS, CONTRACTS, AND COLLABORATIONS
        • Table PARTNERSHIPS, AGREEMENTS, CONTRACTS, AND COLLABORATIONS, 2019-2020
  • COMPANY EVALUATION MATRIX AND COMPANY PROFILES
    • OVERVIEW
    • COMPANY EVALUATION MATRIX DEFINITIONS AND METHODOLOGY
      • MARKET RANKING ANALYSIS, BY COMPANY
      • STAR
      • EMERGING LEADER
      • PERVASIVE
      • PARTICIPANT
    • COMPANY EVALUATION MATRIX, 2020
    • COMPANY PROFILES
      • NICE
      • MICRO FOCUS
      • VERINT
      • AVAYA
      • OPENTEXT
      • GOOGLE
      • AWS
      • VONAGE
      • GENESYS
      • CALABRIO
      • ELEVEO
      • CALLMINER
      • CLARABRIDGE
      • VOCI TECHNOLOGIES
      • ALMAWAVE
      • MARCHEX
      • ENGHOUSE INTERACTIVE
      • CASTEL
      • ASPECT
      • SABIO
      • BUSINESS SYSTEMS
      • TALKDESK
      • VOICEBASE
      • TECH MAHINDRA
      • INVOCA
      • TETHR
      • COGITO
      • INTELLIGENT VOICE
    • STARTUP/SME EVALUATION MATRIX, 2020
      • PROGRESSIVE COMPANIES
      • RESPONSIVE COMPANIES
      • DYNAMIC COMPANIES
      • STARTING BLOCKS
    • STARTUP/SME PROFILES
      • KWANTICS
      • BATVOICE AI
      • SPEECH VILLAGE
      • SPEECH-I LTD
      • SPEECHTECH
      • GNANI.AI
      • OBSERVE.AI
      • DEEPGRAM
  • APPENDIX
    • ADJACENT/RELATED MARKETS
      • SPEECH AND VOICE RECOGNITION MARKET
        • Table SPEECH AND VOICE RECOGNITION MARKET, BY TECHNOLOGY, 2016-2024 (USD BILLION)
        • Table VOICE RECOGNITION MARKET, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET, BY REGION, 2016-2024 (USD BILLION)
        • Table SPEECH RECOGNITION MARKET, BY TYPE, 2016-2024 (USD BILLION)
        • Table AUTOMATIC SPEECH RECOGNITION MARKET, BY REGION, 2016-2024 (USD BILLION)
        • Table TEXT-TO-SPEECH MARKET, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET, BY DEPLOYMENT MODE, 2016-2024 (USD BILLION)
        • Table ON CLOUD SPEECH & VOICE RECOGNITION MARKET, BY REGION, 2016-2024 (USD MILLION)
        • Table ON-PREMISES/EMBEDDED SPEECH AND VOICE RECOGNITION MARKET, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET, BY VERTICAL, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET, BY VERTICAL, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET, BY VERTICAL, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN AUTOMOTIVE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN AUTOMOTIVE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN AUTOMOTIVE, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN AUTOMOTIVE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN AUTOMOTIVE, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN ENTERPRISE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN ENTERPRISE, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN ENTERPRISES, BY REGION (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN ENTERPRISE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN ENTERPRISE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN CONSUMER, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN CONSUMER, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION IN CONSUMER MARKET, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION IN CONSUMER, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN CONSUMER, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN BANKING, FINANCIAL SERVICES & INSURANCE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN BANKING, FINANCIAL SERVICES & INSURANCE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH & VOICE RECOGNITION MARKET IN BANKING, FINANCIAL SERVICES & INSURANCE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN GOVERNMENT, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN GOVERNMENT, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN GOVERNMENT, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH & VOICE RECOGNITION MARKET IN GOVERNMENT, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN GOVERNMENT, BY APPLICATION (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN RETAIL, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN RETAIL, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN RETAIL, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN RETAIL, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN RETAIL, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN HEALTHCARE, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN HEALTHCARE, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN HEALTHCARE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN HEALTHCARE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH & VOICE RECOGNITION MARKET IN HEALTHCARE, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH & VOICE RECOGNITION MARKET IN MILITARY, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN MILITARY, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN MILITARY, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN MILITARY, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN MILITARY, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH & VOICE RECOGNITION MARKET IN LEGAL, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN LEGAL VERTICAL, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN LEGAL, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN LEGAL, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN LEGAL, BY REGION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN EDUCATION, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN EDUCATION, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN EDUCATION, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN EDUCATION, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table SPEECH & VOICE RECOGNITION MARKET IN EDUCATION, BY APPLICATION, 2016-2024 (USD MILLION)
        • Table VOICE RECOGNITION MARKET IN OTHERS, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH RECOGNITION MARKET IN OTHERS, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET, BY REGION, 2016-2024 (USD BILLION)
        • Table SPEECH RECOGNITION MARKET, BY REGION, 2016-2024 (USD BILLION)
        • Table VOICE RECOGNITION MARKET, BY REGION, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN AMERICAS, BY COUNTRY, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN EUROPE, BY COUNTRY, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN APAC, BY COUNTRY, 2016-2024 (USD MILLION)
        • Table SPEECH AND VOICE RECOGNITION MARKET IN ROW, BY REGION, 2016-2024 (USD MILLION)
      • TEXT-TO-SPEECH MARKET
        • Table TEXT-TO-SPEECH MARKET, BY VERTICAL, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR AUTOMOTIVE & TRANSPORTATION VERTICAL, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR ENTERPRISE VERTICAL, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR CONSUMER ELECTRONICS VERTICAL, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR HEALTHCARE VERTICAL, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR FINANCE VERTICAL, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR EDUCATION VERTICAL, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR RETAIL VERTICAL, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET, BY REGION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN AMERICAS, BY COUNTRY, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN AMERICAS, BY VERTICAL, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR CONSUMER ELECTRONICS VERTICAL IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR AUTOMOTIVE & TRANSPORTATION VERTICAL IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR HEALTHCARE VERTICAL IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR EDUCATION VERTICAL IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR FINANCE VERTICAL IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR RETAIL VERTICAL IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR ENTERPRISE VERTICAL IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR OTHER VERTICALS IN AMERICAS, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN US, BY VERTICAL, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR CONSUMER ELECTRONICS VERTICAL IN US, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR AUTOMOTIVE VERTICAL IN US, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR HEALTHCARE VERTICAL IN US, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR EDUCATION VERTICAL IN US, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR FINANCE VERTICAL IN US, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR RETAIL VERTICAL IN US, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR ENTERPRISE VERTICAL IN US, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN EUROPE, BY COUNTRY, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN EUROPE, BY VERTICAL, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR CONSUMER ELECTRONICS VERTICAL IN EUROPE, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR AUTOMOTIVE & TRANSPORTATION VERTICAL IN EUROPE, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR HEALTHCARE VERTICAL IN EUROPE, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR EDUCATION VERTICAL IN EUROPE, BY APPLICATION, 2014-2022 (USD THOUSAND)
        • Table TEXT-TO-SPEECH MARKET FOR FINANCE VERTICAL IN EUROPE, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR RETAIL VERTICAL IN EUROPE, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR ENTERPRISE VERTICAL IN EUROPE, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR OTHER VERTICALS IN EUROPE, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN ASIA PACIFIC, BY COUNTRY, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN ASIA PACIFIC, BY VERTICAL, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR CONSUMER ELECTRONICS VERTICAL IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR AUTOMOTIVE & TRANSPORTATION VERTICAL IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR HEALTHCARE VERTICAL IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR EDUCATION VERTICAL IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD THOUSAND)
        • Table TEXT-TO-SPEECH MARKET FOR FINANCE VERTICAL IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR RETAIL VERTICAL IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR ENTERPRISE VERTICAL IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR OTHER VERTICALS IN ASIA PACIFIC, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN ROW, BY REGION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET IN ROW, BY VERTICAL, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR CONSUMER ELECTRONICS VERTICAL IN ROW, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR AUTOMOTIVE & TRANSPORTATION VERTICAL IN ROW, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR HEALTHCARE VERTICAL IN ROW, BY APPLICATION, 2014-2022 (USD THOUSAND)
        • Table TEXT-TO-SPEECH MARKET FOR EDUCATION VERTICAL IN ROW, BY APPLICATION, 2014-2022 (USD THOUSAND)
        • Table TEXT-TO-SPEECH MARKET FOR FINANCE VERTICAL IN ROW, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR RETAIL VERTICAL IN ROW, BY APPLICATION, 2014-2022 (USD MILLION)
        • Table TEXT-TO-SPEECH MARKET FOR ENTERPRISE VERTICAL IN ROW, BY APPLICATION, 2014-2022 (USD THOUSAND)
        • Table TEXT-TO-SPEECH MARKET FOR OTHER VERTICALS IN ROW, BY APPLICATION, 2014-2022 (USD MILLION)
      • VOICE ANALYTICS MARKET
        • Table VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2017-2024 (USD MILLION)
        • Table PREDICTIVE ANALYSIS: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table SALES AND MARKETING MANAGEMENT: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table RISK AND FRAUD DETECTION: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table CALL MONITORING: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table OTHERS: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table VOICE ANALYTICS MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
        • Table SOLUTION: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table SERVICES: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table SERVICES: VOICE ANALYTICS MARKET SIZE, BY TYPE, 2017-2024 (USD MILLION)
        • Table MANAGED SERVICES: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table PROFESSIONAL SERVICES: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2017-2024 (USD MILLION)
        • Table CLOUD: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table ON-PREMISES: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
        • Table SMALL AND MEDIUM-SIZED ENTERPRISES: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table LARGE ENTERPRISES: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table VOICE ANALYTICS MARKET SIZE, BY VERTICAL, 2017-2024 (USD MILLION)
        • Table BFSI: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table RETAIL AND ECOMMERCE: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table TELECOMMUNICATION: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table HEALTHCARE: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table GOVERNMENT AND DEFENSE: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table OTHERS: VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table VOICE ANALYTICS MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
        • Table NORTH AMERICA: VOICE ANALYTICS MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
        • Table NORTH AMERICA: VOICE ANALYTICS MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
        • Table NORTH AMERICA: VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2017-2024 (USD MILLION)
        • Table NORTH AMERICA: VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2017-2024 (USD MILLION)
        • Table NORTH AMERICA: VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
        • Table NORTH AMERICA: VOICE ANALYTICS MARKET SIZE, BY VERTICAL, 2017-2024 (USD MILLION)
        • Table NORTH AMERICA: VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
        • Table EUROPE: VOICE ANALYTICS MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
        • Table EUROPE: VOICE ANALYTICS MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
        • Table EUROPE: VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2017-2024 (USD MILLION)
        • Table EUROPE: VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
        • Table EUROPE: VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2017-2024 (USD MILLION)
        • Table EUROPE: VOICE ANALYTICS MARKET SIZE, BY VERTICAL, 2017-2024 (USD MILLION)
        • Table EUROPE: VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
        • Table ASIA PACIFIC: VOICE ANALYTICS MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
        • Table ASIA PACIFIC: VOICE ANALYTICS MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
        • Table ASIA PACIFIC: VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2017-2024 (USD MILLION)
        • Table ASIA PACIFIC: VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
        • Table ASIA PACIFIC: VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2017-2024 (USD MILLION)
        • Table ASIA PACIFIC: VOICE ANALYTICS MARKET SIZE, BY VERTICAL, 2017-2024 (USD MILLION)
        • Table ASIA PACIFIC: VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
        • Table LATIN AMERICA: VOICE ANALYTICS MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
        • Table LATIN AMERICA: VOICE ANALYTICS MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
        • Table LATIN AMERICA: VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2017-2024 (USD MILLION)
        • Table LATIN AMERICA: VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
        • Table LATIN AMERICA: VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2017-2024 (USD MILLION)
        • Table LATIN AMERICA: VOICE ANALYTICS MARKET SIZE, BY VERTICAL, 2017-2024 (USD MILLION)
        • Table LATIN AMERICA: VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: VOICE ANALYTICS MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: VOICE ANALYTICS MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2017-2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2017-2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: VOICE ANALYTICS MARKET SIZE, BY VERTICAL, 2017-2024 (USD MILLION)
        • Table MIDDLE EAST AND AFRICA: VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
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