Digital Workplace Market by Type (Security and Compliance (IAM, DLP, Threat Detection & Response), End-user Computing, Communication and Collaboration (UCaaS, Video Conferencing)), Deployment Mode (Cloud), Vertical, Region - Global forecast to 2030

The global digital workplace market size is projected to grow from USD 67.57 billion in 2025 to USD 161.82 billion by 2030 at a Compound Annual Growth Rate (CAGR) of 19.1% during the forecast period. The rise in digital transformation initiatives is reshaping how organizations operate, driving demand for digital workplace solutions. Companies are redesigning workflows to support remote and hybrid models, with tools like Microsoft Teams and Google Workspace becoming essential for collaboration. In April 2024, Unilever launched a new AI-powered digital workplace platform to personalize employee experiences, streamline internal communications, and unify work tools across its global workforce. At the same time, cost optimization and productivity gains remain key drivers. For instance, in February 2025, Siemens rolled out a cloud-based digital workplace framework to reduce infrastructure costs and improve team productivity through intelligent automation and unified access to resources.

""By deployment mode, the cloud segment is expected to hold the largest market share during the forecast period.""

The cloud segment holds the largest market share in the digital workplace services market due to its scalability, accessibility, and cost-effectiveness. Businesses of all industries are adopting cloud-hosted digital workplace tools to accommodate remote workforces, optimize IT processes, and manage infrastructure easily. Cloud deployment allows employees to use the necessary workplace tools and applications anywhere and on any device, which makes it suitable for use in remote and hybrid work environments. It also enables IT teams to centrally manage updates, security patches, and system monitoring without the overhead of maintaining on-premises. Cloud platforms enable an easy integration of collaboration tools, endpoint management, and employee experience solutions, simplifying the task of service providers to offer unified digital workplace services. Vendors such as Wipro, HCLTech, and TCS provide cloud-native ecosystems that enterprises are increasingly adopting because of their interoperability and shorter time-to-value. Cloud deployment in dynamic workforce industries like retail, healthcare, and professional services provides constant access to business-critical systems without significant hardware investments. The cloud-based analytics, automation, and self-service portals are also being incorporated by service providers to improve service delivery. This increasing trend of operating expenditure model to capital expenditure model also fits the pay-as-you-go model of cloud, which is a convenient and strategic decision to adopt the cloud in organizations that need flexibility and responsiveness in their digital workplace.

The US is expected to hold the largest market size in the North American region during the forecast period.

The US holds the largest market share in the North American digital workplace market due to its early adoption of modern workplace technologies and strong presence of major service providers. Companies such as IBM, Accenture, Cognizant, and DXC Technology have a significant presence in the US, enabling rapid deployment of digital solutions across industries. The shift toward hybrid and remote working models has led to widespread adoption of cloud-based collaboration platforms, virtual desktops, and AI-powered productivity tools. In May 2024, JPMorgan Chase implemented a new digital workplace infrastructure designed to streamline operations across departments using automation and machine learning. The US also leads in enterprise SaaS adoption, with platforms such as Microsoft 365 and Slack being deeply integrated into corporate workflows. Strong demand from sectors such as BFSI, healthcare, and manufacturing, all of which require secure and scalable digital workplace models, contributes to this growth. The federal government and public sector agencies are also adopting digital workplace strategies to modernize legacy systems and improve internal communication. Strong investment in cybersecurity, digital infrastructure, and employee experience platforms strengthens the US position in this market. These developments collectively enable the US to maintain a leading role in the digital workplace market.

Breakdown of primaries

The study contains insights from various industry experts, from component suppliers to Tier 1 companies and OEMs. The break-up of the primaries is as follows:

By Company Type: Tier 1 – 35%, Tier 2 – 45%, and Tier 3 – 20%

By Designation: Managerial and Other Levels – 60%, C-Level – 40%

By Region: North America – 35%, Europe – 20%, Asia Pacific – 20%, Middle East & Africa – 20%, Latin America – 5%

Major vendors in the global digital workplace market include Atos (France), Cognizant (US), IBM (US), Wipro (India), TCS (India), Infosys (India), DXC Technology (US), Accenture (Ireland), Capgemini (France), Fujitsu (Japan), HCL Technology (India), HPE (US), Kyndryl (US), NTT Data (Japan), Unisys (US), Tech Mahindra (Pune), Stefanini (Brazil), Computacenter (England), CompuCom (US), T-Systems (Germany), Getronics (Netherlands), CGI (Canada), Milestone Technologies (US), Mphasis (India), Birlasoft (India), Neurealm (US), UST (US), Microland (India), Brillio (US), Bell Techlogix (US), Pomeroy (US), LTIMindtree (India), Kissflow (US), and Groupe.io (US).

The study includes an in-depth competitive analysis of the key players in the digital workplace market, their company profiles, recent developments, and key market strategies.

Research Coverage

The report segments the digital workplace market and forecasts its size type (end-user computing, communication and collaboration, security and compliance, and support services), deployment mode (on-premises, cloud, and hybrid), organization size (large enterprises and SMEs), and vertical (banking, financial services, and insurance, retail & e-commerce, government & public sector, healthcare & life sciences, manufacturing, telecommunications, energy & utilities, other verticals (education and media & entertainment)).

The study also includes an in-depth competitive analysis of the market's key players, their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report

The report will help market leaders and new entrants with information on the closest approximations of the revenue numbers for the overall digital workplace market and its subsegments. It will also help stakeholders understand the competitive landscape and gain more insights to better position their businesses and plan suitable go-to-market strategies. The report also helps stakeholders understand the market pulse and provides information on key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:

Analysis of key drivers (the shift toward hybrid and remote work models, Growing demand for enhanced employee experience, increased adoption of cloud platforms and SaaS tools, Rise in digital transformation initiatives, cost optimization and improved productivity), restraints (Data privacy and security concerns, resistance to change and technology adoption among workers), opportunities (rising demand for Experience-Level Agreements (XLAs), integration of AI, automation and analytics, integration with digital twin and IoT technologies, employee upskilling and learning platforms), and challenges (Fragmented tool ecosystems, evolving cybersecurity threat landscape, ensuring consistent user experience across devices and locations)

Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the digital workplace market.

Market Development: Comprehensive information about lucrative markets – the report analyses the digital workplace market across varied regions.

Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the digital workplace market.

Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players in digital workplace market strategies, including Atos (France), Cognizant (US), IBM (US), Wipro (India), and TCS (India).

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