Report cover image

BPO Services in Mexico

Publisher MarketLine
Published Oct 24, 2024
Length 48 Pages
SKU # MTLN19432932

Description

BPO Services in Mexico


Summary

BPO Services in Mexico industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2018-23, and forecast to 2028). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Key Highlights
  • Business Process Outsourcing (BPO) services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, finance & accounting, human resources, knowledge process outsourcing, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
  • The Mexican BPO services market recorded revenues of $4.6 billion in 2023, representing a compound annual growth rate (CAGR) of 7.3% between 2018 and 2023.
  • The vertical-specific BPO segment accounted for the market's largest proportion in 2023, with total revenues of $1.3 billion, equivalent to 27.4% of the market's overall value.
  • Mexico is one of the popular outsourcing markets for US and Canadian companies due to its proximity, minimal time difference, and comparatively lower labor cost.
Scope
  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Mexico
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Mexico
  • Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the Mexico bpo services market with five year forecasts by both value and volume
Reasons to Buy
  • What was the size of the Mexico bpo services market by value in 2023?
  • What will be the size of the Mexico bpo services market in 2028?
  • What factors are affecting the strength of competition in the Mexico bpo services market?
  • How has the market performed over the last five years?
  • Who are the top competitors in Mexico's bpo services market?

Table of Contents

48 Pages
1 Executive Summary
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive landscape
2 Market Overview
2.1. Market definition
2.2. Market analysis
3 Market Data
3.1. Market value
4 Market Segmentation
4.1. Category segmentation
4.2. Geography segmentation
5 Market Outlook
5.1. Market value forecast
6 Five Forces Analysis
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry
7 Competitive Landscape
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What are the recent market developments?
8 Company Profiles
8.1. Infosys Ltd
8.2. Capgemini SE
8.3. Genpact Ltd
8.4. TD SYNNEX Corp
9 Macroeconomic Indicators
9.1. Country data
10 Appendix
10.1. Methodology
10.2. Industry associations
10.3. Related MarketLine research
10.4. About MarketLine
List of Tables
Table 1: Mexico BPO services market value: $ million, 2018-23
Table 2: Mexico BPO services market category segmentation: % share, by value, 2018-23
Table 3: Mexico BPO services market category segmentation: $ million, 2018-23
Table 4: Mexico BPO services market geography segmentation: $ million, 2023
Table 5: Mexico BPO services market value forecast: $ million, 2023-28
Table 6: Infosys Ltd: Key Facts
Table 7: Infosys Ltd: Annual Financial Ratios
Table 8: Infosys Ltd: Key Employees
Table 9: Infosys Ltd: Key Employees Continued
Table 10: Capgemini SE: Key Facts
Table 11: Capgemini SE: Annual Financial Ratios
Table 12: Capgemini SE: Key Employees
Table 13: Capgemini SE: Key Employees Continued
Table 14: Genpact Ltd: Key Facts
Table 15: Genpact Ltd: Annual Financial Ratios
Table 16: Genpact Ltd: Key Employees
Table 17: TD SYNNEX Corp: Key Facts
Table 18: TD SYNNEX Corp: Annual Financial Ratios
Table 19: TD SYNNEX Corp: Key Employees
Table 20: Mexico Size of Population (million), 2019-23
Table 21: Mexico Real GDP (constant 2010 prices, $ billion), 2019-23
Table 22: Mexico GDP (current prices, $ billion), 2019-23
Table 23: Mexico Inflation, 2019-23
Table 24: Mexico Consumer Price Index (absolute), 2019-23
Table 25: Mexico Exchange Rate, 2018-23
List of Figures
Figure 1: Mexico BPO services market value: $ million, 2018-23
Figure 2: Mexico BPO services market category segmentation: $ million, 2018-23
Figure 3: Mexico BPO services market geography segmentation: % share, by value, 2023
Figure 4: Mexico BPO services market value forecast: $ million, 2023-28
Figure 5: Forces driving competition in the BPO services market in Mexico, 2023
Figure 6: Drivers of buyer power in the BPO services market in Mexico, 2023
Figure 7: Drivers of supplier power in the BPO services market in Mexico, 2023
Figure 8: Factors influencing the likelihood of new entrants in the BPO services market in Mexico, 2023
Figure 9: Factors influencing the threat of substitutes in the BPO services market in Mexico, 2023
Figure 10: Drivers of degree of rivalry in the BPO services market in Mexico, 2023
How Do Licenses Work?
Head shot

Questions or Comments?

Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.