Global Call Center Artificial Intelligence (AI) Market Growth (Status and Outlook) 2022-2028
The global market for Call Center Artificial Intelligence (AI) is estimated to increase from US$ million in 2021 to reach US$ million by 2028, exhibiting a CAGR of % during 2022-2028. Keeping in mind the uncertainties of COVID-19 and Russia-Ukraine War, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use sectors. These insights are included in the report as a major market contributor.
The APAC Call Center Artificial Intelligence (AI) market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
The United States Call Center Artificial Intelligence (AI) market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
The Europe Call Center Artificial Intelligence (AI) market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
The China Call Center Artificial Intelligence (AI) market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.
Global key Call Center Artificial Intelligence (AI) players cover Oracle, IBM, RACKSPACE TECHNOLOGY, Microsoft and Vmware, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.
Report Coverage
This latest report provides a deep insight into the global Call Center Artificial Intelligence (AI) market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, value chain analysis, etc.
This report aims to provide a comprehensive picture of the global Call Center Artificial Intelligence (AI) market, with both quantitative and qualitative data, to help readers understand how the Call Center Artificial Intelligence (AI) market scenario changed across the globe during the pandemic and Russia-Ukraine War.
The base year considered for analyses is 2021, while the market estimates and forecasts are given from 2022 to 2028. The market estimates are provided in terms of revenue in USD millions.
Market Segmentation:
The study segments the Call Center Artificial Intelligence (AI) market and forecasts the market size by Type (Conversational Artificial Intelligence, Interactive Voice Response and Others), by Application (SME and Large Enterprises.), and region (APAC, Americas, Europe, and Middle East & Africa).
Segmentation by type
Conversational Artificial Intelligence
Interactive Voice Response
Others
Segmentation by application
SME
Large Enterprises
Segmentation by region
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
Major companies covered
Oracle
IBM
RACKSPACE TECHNOLOGY
Microsoft
Vmware
Dell
Redcentric
Google
Cisco Systems
Red Hat
Getronics
Hewlett Packard Enterprise Development
CenturyLink
NEC Corporation
Joyent
AT&T Intellectual Property
Citrix Systems
NTT DATA Corporation
Chapter Introduction
Chapter 1: Scope of Call Center Artificial Intelligence (AI), Research Methodology, etc.
Chapter 2: Executive Summary, global Call Center Artificial Intelligence (AI) market size and CAGR, Call Center Artificial Intelligence (AI) market size by region, by type, by application, historical data from 2017 to 2022, and forecast to 2028.
Chapter 3: Call Center Artificial Intelligence (AI) revenue, global market share, and industry ranking by company, 2017-2022
Chapter 4: Global Call Center Artificial Intelligence (AI) revenue by region and by country. Country specific data and market value analysis for the U.S., Canada, Europe, China, Japan, South Korea, Southeast Asia, India, Latin America and Middle East & Africa.
Chapter 5, 6, 7, 8: Americas, APAC, Europe, Middle East & Africa, revenue segment by country, by type, and application.
Chapter 9: Analysis of the current market trends, market forecast, opportunities and economic trends that are affecting the future marketplace
Chapter 10: Manufacturing cost structure analysis
Chapter 11: Sales channel, distributors, and customers
Chapter 12: Global Call Center Artificial Intelligence (AI) market size forecast by region, by country, by type, and application
Chapter 13: Comprehensive company profiles of the leading players, including Oracle, IBM, RACKSPACE TECHNOLOGY, Microsoft, Vmware, Dell, Redcentric, Google and Cisco Systems, etc.
Chapter 14: Research Findings and Conclusion
Please note: The report will take approximately 2 business days to prepare and deliver.
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