Global Artificial Intelligence in Call Center Market Growth (Status and Outlook) 2022-2028

Global Artificial Intelligence in Call Center Market Growth (Status and Outlook) 2022-2028

The global market for Artificial Intelligence in Call Center is estimated to increase from US$ million in 2021 to reach US$ million by 2028, exhibiting a CAGR of % during 2022-2028. Keeping in mind the uncertainties of COVID-19 and Russia-Ukraine War, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use sectors. These insights are included in the report as a major market contributor.

The APAC Artificial Intelligence in Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

The United States Artificial Intelligence in Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

The Europe Artificial Intelligence in Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

The China Artificial Intelligence in Call Center market is expected at value of US$ million in 2022 and grow at approximately % CAGR during 2022 and 2028.

Global key Artificial Intelligence in Call Center players cover Google Inc, IBM Corporation, Oracle Corporation, Amazon Web Services and Artificial Solutions International AB, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.

Report Coverage

This latest report provides a deep insight into the global Artificial Intelligence in Call Center market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, value chain analysis, etc.

This report aims to provide a comprehensive picture of the global Artificial Intelligence in Call Center market, with both quantitative and qualitative data, to help readers understand how the Artificial Intelligence in Call Center market scenario changed across the globe during the pandemic and Russia-Ukraine War.

The base year considered for analyses is 2021, while the market estimates and forecasts are given from 2022 to 2028. The market estimates are provided in terms of revenue in USD millions.

Market Segmentation:

The study segments the Artificial Intelligence in Call Center market and forecasts the market size by Type (Automatic Call Dispatcher, Interactive Voice Response and Interactive Channel Support), by Application (Media Industry, Electronic Commerce, Manufacturing industry and Others), and region (APAC, Americas, Europe, and Middle East & Africa).

Segmentation by type

Automatic Call Dispatcher

Interactive Voice Response

Interactive Channel Support

Active Outgoing Dialer

Segmentation by application

Media Industry

Electronic Commerce

Manufacturing industry

Others

Segmentation by region

Americas

United States

Canada

Mexico

Brazil

APAC

China

Japan

Korea

Southeast Asia

India

Australia

Europe

Germany

France

UK

Italy

Russia

Middle East & Africa

Egypt

South Africa

Israel

Turkey

GCC Countries

Major companies covered

Google Inc

IBM Corporation

Oracle Corporation

Amazon Web Services

Artificial Solutions International AB

Inbenta Technologies Inc.

Creative Virtual Ltd.

EdgeVerve Systems Limited

Five9 Inc.

Avaamo Technologies Private Ltd.

Avaya Inc.

Conversica, Inc.

Smart Action Company LLC

Talkdesk

Jio Haptik Technologies Limited

Kore.ai Inc.

NICE Incontact

Nuance Communications

Observe.AI

Twilio Inc.

Pypestream Inc.

Rulai

SAP SE

Chapter Introduction

Chapter 1: Scope of Artificial Intelligence in Call Center, Research Methodology, etc.

Chapter 2: Executive Summary, global Artificial Intelligence in Call Center market size and CAGR, Artificial Intelligence in Call Center market size by region, by type, by application, historical data from 2017 to 2022, and forecast to 2028.

Chapter 3: Artificial Intelligence in Call Center revenue, global market share, and industry ranking by company, 2017-2022

Chapter 4: Global Artificial Intelligence in Call Center revenue by region and by country. Country specific data and market value analysis for the U.S., Canada, Europe, China, Japan, South Korea, Southeast Asia, India, Latin America and Middle East & Africa.

Chapter 5, 6, 7, 8: Americas, APAC, Europe, Middle East & Africa, revenue segment by country, by type, and application.

Chapter 9: Analysis of the current market trends, market forecast, opportunities and economic trends that are affecting the future marketplace

Chapter 10: Manufacturing cost structure analysis

Chapter 11: Sales channel, distributors, and customers

Chapter 12: Global Artificial Intelligence in Call Center market size forecast by region, by country, by type, and application

Chapter 13: Comprehensive company profiles of the leading players, including Google Inc, IBM Corporation, Oracle Corporation, Amazon Web Services, Artificial Solutions International AB, Inbenta Technologies Inc., Creative Virtual Ltd., EdgeVerve Systems Limited and Five9 Inc., etc.

Chapter 14: Research Findings and Conclusion

Please note: The report will take approximately 2 business days to prepare and deliver.


*This is a tentative TOC and the final deliverable is subject to change.*
1 Scope of the Report
2 Executive Summary
3 Artificial Intelligence in Call Center Market Size by Player
4 Artificial Intelligence in Call Center by Regions
5 Americas
6 APAC
7 Europe
8 Middle East & Africa
9 Market Drivers, Challenges and Trends
10 Global Artificial Intelligence in Call Center Market Forecast
11 Key Players Analysis
12 Research Findings and Conclusion

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