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Retail Clinics: Customer Survey 2018

Publisher Kalorama Information
Published Jun 22, 2018
Length 24 Pages
SKU # KLI15716478

Description

Are Consumers Visiting Retail Clinics?  What For?  How Satisfied are Retail Clinic Customers?

These questions and many others are answered in this report from Kalorama Information. Kalorama has covered the market for clinics located within a retail health setting since 2007, and has recently concluded a web-based survey of 2000 U.S. adults, where hundreds of retail clinic users were interviewed.  This report provides the results of this survey.

 Questions Asked Include:

  • Have You Ever Visited A Retail Clinic? 
  • Gender Of Visitors 
  • Income Of Visitors 
  • Marital Status
  • Children (Y/N) and Age
  • Area (Urban, Suburban, Rural)
  • Education Level

Specific questions were asked about the visit, including: 

  • Was Your Visit To A Retail Clinic Only For A Flu Shot And No Other Purpose? In Which Store Was The Retail Clinic You Visited Located? 
  • For What Purposes Did You Visit A Retail Clinic? (Prescription, Follow-Up, Health Screening, Took Child) 
  • For Which Health Conditions Or Concerns Did You Visit A Retail Clinic? 
  • Were Any Of The Following Actions Taken During Your Visit To A Retail Clinic (Prescription, Blood Drawn, Other) 
  • Other Questions of Retail Clinic Visitors Included:
  • Do You Have A Regular Physician? 
  • Are You Going To Physician Less? Satisfied With Visit? 
  • Do You Have A Pet? 
  • Do You Own A Smartphone? A Smart Speaker (Echo, Alexa) 
Kalorama Information Insight - "Advanced Retail Clinic Users"

The report breaks out statistics for retail clinics visiting just for a shot, and those who have more of a purpose for their visit. These customers are labeled as "Advanced Retail Clinic Users." The report contains the following information about these customers. 

  • % Advanced Retail Clinic Users – (Visited For Purpose Other Than Flu Shot) 
  • Advanced Retail Clinic Users: Age, Education And Gender 
  • Advanced Retail Clinic Users: Gender In Comparison To All Retail Clinic Visitors 
  • Advanced Retail Clinic Users By Store Location 
  • Advanced Retail Clinic Users By State 
Retail clinics, clinics located within a retail health setting, are a quickly growing segment of the U.S. health care marketplace, and an important means of providing health care services to the public. This report looks at retail clinics’ impact and growth over the next five years, focusing particularly on the health care products they purchase and the suppliers of those products.

Table of Contents

24 Pages
    • Retail Clinics History/Business Model
    • Status of Retail Clinic Locations
    • 2018 Retail Clinic Survey Conclusions
    • Retail Clinic Survey Demographics
    • Have You Ever Visited a Retail Clinic?
    • Gender of Visitors
    • Income of Visitors
    • Was your visit to a retail clinic only for a flu shot and no other purpose?
    • In which store was the retail clinic you visited located?
    • For What Purposes Did You Visit a Retail Clinic?
    • For which health conditions or concerns did you visit a retail clinic?
    • Were any of the following actions taken during your visit to a retail clinic?
    • Multiple Questions: Do You Have a Regular Physician? Going to Physician Less? Satisfied with visit?
    • Retail Clinic Customers: What is Your Marital status
    • Retail clinic customers: Number of children
    • Retail Clinic Customers: Children Ages
    • Was Retail Clinic Visit for child?
    • Retail Clinic Customers: Area You Live (Urban, Suburban, Rural)
    • Retail Clinic Customers: Describe Your House (Single Family, Apartment/Townhouse)
    • Retail Clinic Customers: What is the highest level of education you have completed?
    • Retail Clinic Customers: Ethnicity
    • Retail Clinic Customers: Do You Have a Pet?
    • Retail Clinic Customers: Do You Own a Smartphone? A Smart Speaker (Echo, Alexa)
    • Advanced Retail Clinic Users: Age, Education and Gender
    • Advanced Retail Clinic Users: Gender in Comparison to All Retail Clinic Visitors
    • Advanced Retail Clinic Users by State

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