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eCommerce Payments Market 2025-2030: Full Research Suite

Publisher Juniper Research
Published Sep 08, 2025
Length 140 Pages
SKU # JNRH20386102

Description

Juniper Research’s eCommerce Payments research suite provides a comprehensive and insightful analysis of this market; enabling stakeholders, from eCommerce payment platform providers to merchants and payment service providers, to understand future growth, key trends, and the competitive environment.

The research suite includes several different options that can be purchased separately. The Market Trends & Strategies element includes an insightful analysis of the key areas of transformation and innovation within eCommerce payments, including new payment types and eCommerce models. Additionally, it features Juniper Research’s Country Readiness Index, which provides a country-level analysis of the current and future opportunities for eCommerce payments in 61 different geographies.

The Data & Forecasting element includes access to data mapping the adoption and future growth of the eCommerce payments market over the next five years; split by digital goods versus physical goods transactions, and by eight key payment methods.

Additionally, the Competitor Leaderboard document features an extensive analysis of the 20 market leaders in the eCommerce payments space, positioning them based on capability and capacity, as well as on their product offering itself; offering a robust analysis of each vendor.

The coverage can also be purchased as a full research suite containing the Market Trends & Strategies, Data & Forecasting, and Competitor Leaderboard, and at a substantial discount.

Collectively, these documents provide a critical tool for understanding this important market. They allow eCommerce payment platform providers and payments companies to shape their future strategy; capitalising on future growth opportunities. The research suite's extensive coverage makes it a valuable tool for navigating this high-growth market.

All report content is delivered in the English language.

KEY FEATURES

Key Takeaways & Strategic Recommendations: In-depth analysis of key development opportunities, key findings, and key strategic recommendations for eCommerce payment platforms, merchants, payment service providers, and banks.
Market Outlook: Insights into key trends and market expansion challenges within the eCommerce Payments market; identifying consumer trends in popular payment methods, addressing the challenges eCommerce markets face regarding transaction fees, the changing trends in types of payment, how payment processors can facilitate interoperability, and the challenges and opportunities faced by online payment processors. Furthermore, the report includes analysis of new trends, such as agentic commerce. The research also features a Country Readiness Index on the current development and segment growth of the eCommerce Payments market across 61 key countries, as well as providing a future outlook.
Benchmark Industry Forecasts: Extensive forecasts for the total value and number of eCommerce transactions, across both digital goods and physical goods channels, further split by payment type (A2A payments, BNPL, cash, credit card, debit card, digital wallet, Direct Carrier Billing, and other).
Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 20 eCommerce payment platforms, via the Juniper Research Competitor Leaderboard.

Please note: the online download version of this report is for a global site license.

Table of Contents

140 Pages
MARKET TRENDS & STRATEGIES
1. Key Takeaways & Strategic Recommendations
1.1 Key Takeaways
1.2 Strategic Recommendations
2. Market Landscape
2.1 Introduction & Definitions
2.2 History of eCommerce and eCommerce Payments
2.2.1 The Beginning of eCommerce
2.2.2 The Impact of the COVID-19 Pandemic
2.2.3 Recent Developments and Looking Ahead
2.3 Key Players in the eCommerce Payments Market
2.3.1 Understanding the Payments Stack: Gateways, Acquirers, Processors, and PSPs
Figure 2.1: eCommerce Payments Process
Figure 2.2: Payment Services Provided by PSPs
i. Payment Gateways: Connecting Customers to the Payments Ecosystem
ii. How Payment Gateways Work
iii. External Gateways vs Embedded Checkouts
2.3.2 Acquirers and PayFacs: Infrastructure, Enablement, and the Shift to Embedded Models
i. What Acquirers Do, and Do Not Do
ii. What is a PayFac?
iii. The Evolution: PayFac-as-a-Service
2.3.3 Payments Orchestration Platforms: From Connector to Strategic Control Layer
2.4 eCommerce Verticals
2.4.1 B2B eCommerce: The Hidden Role of Payments in Platform Transformation
i. Consumerised Buying and Frictionless Checkout
ii. Rep-free, Self-service Embedded Finance Journeys
iii. Unified B2B/B2C Channels Enabled by Modular Payment Orchestration
iv. Workflow Automation, Smart Settlement and Reconciliation
v. Personalisation at Scale Powered by Adaptive Credit and Payment Models
vi. Virtual Cards as a Strategic B2B Payment Rail
2.4.2 Customer-to-Customer (CC) Recommerce: Emerging Platform Trends Underpinned by Payments
i. Platform-driven Identity and Reputation Systems
ii. Gamification and Recirculation Incentives
iii. Retailer-led Resale Channels
iv. Onboarding the Informal Seller
2.4.3 Social Commerce: Emerging Platform Trends Underpinned by Payments
i. Creator-led Commerce at Scale
ii. Embedded Trust and Escrow Mechanics
iii. Localised Compliance Meets Global Monetisation
iv. Democratising Commerce Through Instant Onboarding
2.5 Key Trends & Drivers
2.5.1 Local Acquiring As a Strategic Lever in Global Payments
2.5.2 Recurring Payments in the Subscription Economy: Reliability at Scale, Enabled by Infrastructure
Figure 2.3: Subscription Economy Transaction Value, 2020-2030 ($m), Global
2.5.3 Regulatory Changes
i. Europe’s Regulatory Push: PSD3, Real-time, Competitive, and Sovereign Payments
ii. US: Digital Wallet Oversight and Open Banking Uncertainty
iii. China: Strengthening Oversight and Consumer Protection
2.5.4 Growth Opportunities in eCommerce Payments in 2025
i. Real-time Payments Move to the Forefront
ii. AI-driven Optimisation at Checkout
iii. Local Payment Methods as the Global Default
iv. Embedded Finance in Platforms and Marketplaces
v. Extending Fraud Protection to SMEs
2.5.5 Challenges for eCommerce Payments in 2025
i. Fragmentation of Payment Methods and Localisation Complexity
ii. Rising Fraud and Operational Risk
iii. Checkout Friction and Abandonment
iv. Cross-border Settlement and Compliance Barriers
v. Interoperability and Return Payments: Hidden Friction in the Payment Lifecycle
3. Segment Analysis
3.1 Payment Methods Landscape
3.1.1 Overview
Figure 3.1: Market Share of Payment Methods by Number of Remote Physical Goods Transactions (%), Globally, 2022, 2025 and 2030
3.1.2 Account-to-Account (A2A) Payments
Figure 3.2: The Process of Making A2A Payments
3.1.3 Card Payments
i. Credit Cards
ii. Debit Cards
iii. Prepaid Cards
iv. Outlook for Card Payments in eCommerce
3.1.4 Digital Wallets
Figure 3.3: Digital Wallet Funding Types
i. Card-linked Wallets
ii. Non-card-linked Wallets
iii. Looking Ahead
3.1.5 Direct Carrier Billing (DCB)
3.1.6 Buy Now, Pay Later (BNPL)
3.1.7 Cash-based eCommerce Payments
3.1.8 Digital Assets and Token-based Payments: Cryptocurrency, Stablecoins & CBDCs
i. Cryptocurrencies: Still Niche, but Useful in Select Verticals
ii. Stablecoins: Gaining Momentum in Cross-border Commerce
iii. Central Bank Digital Currencies (CBDCs): Still Experimental, but Promising
iv. Outlook: Digital Assets in eCommerce Pragmatic, Not Ideological
3.2 eCommerce Market Segmentation
3.2.1 Large Multinational eCommerce Players
3.2.2 National eCommerce Brands
3.2.3 Small eCommerce Businesses
3.2.4 Vertical-specific eCommerce Payments
i. Outlook: Payments As a Strategic Growth Lever
4. Country Readiness Index
4.1 Introduction to the Country Readiness Index
Figure 4.1: Juniper Research Country Readiness Index Scoring Criteria: eCommerce Payments
Figure 4.2: Juniper Research Country Readiness Index: eCommerce Payments
Figure 4.3: Juniper Research Country Readiness Index: eCommerce Payments - Market Segments
4.2 Index Analysis
4.2.1 Focus Markets: Driving the Global eCommerce Payments Landscape
i. Mature Markets: UK, Germany, and France
ii. High-Growth Markets: India, Brazil, and Mexico
iii. Structurally Mature, Still Evolving: China
iv. High-growth, High-readiness: India
4.2.2 Growth Markets
i. Urbanisation and Infrastructure
ii. Spotlight on Singapore
4.2.3 Saturated Markets
i. Evolving Payment Preferences
ii. Pockets of Innovation
4.2.4 Developing Markets
i. Cash Dependence and the Shift to Digital
ii. Economic Volatility and Infrastructure Gaps
Figure 4.4: Juniper Research Country Readiness Index Heatmap: North America
Figure 4.5: Juniper Research Country Readiness Index Heatmap: Latin America
Figure 4.6: Juniper Research Country Readiness Index Heatmap: West Europe
Figure 4.7: Juniper Research Country Readiness Index Heatmap: Central & East Europe
Figure 4.8: Juniper Research Country Readiness Index Heatmap: Far East & China
Figure 4.9: Juniper Research Country Readiness Index Heatmap: Indian Subcontinent
Figure 4.10: Juniper Research Country Readiness Index Heatmap: Rest of Asia Pacific
Figure 4.11: Juniper Research Country Readiness Index Heatmap: Africa & Middle East
COMPETITOR LEADERBOARD
1. Juniper Research Competitor Leaderboard
1.1 Why Read this Report
Table 1.1: Juniper Research Competitor Leaderboard: Vendors & Product Portfolio (1 of 2)
Table 1.2: Juniper Research Competitor Leaderboard: Vendors & Product Portfolio (2 of 2)
Figure 1.3: Juniper Research Competitor Leaderboard: A2P Messaging Vendors
Table 1.4: Juniper Research Competitor Leaderboard: Vendors & Positioning
2. Vendor Profiles
2.1 A2P Messaging Vendor Profiles
2.1.1 Bird
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.2 CEQUENS
i. Corporate Information
Table 2.1: CEQUENS’ Acquisitions, 2016-present
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.3 Clickatell
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.4 CM.com
i. Corporate Information
Table 2.2: Relevant Acquisitions Made by CM.com, 2020-present
Table 2.3: CM.com’s Select Financial Information (€m), 2022-2024
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.5 Comviva
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.6 Globe Teleservices
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.7 Global Message Services (GMS)
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.8 Infobip
i. Corporate Information
Table 2.4: Infobip’s Acquisitions – April 2021 to Present
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.9 Interop Technologies
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.10 LANCK Telecom
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.11 LINK Mobility
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.12 Mitto
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.13 Monty Mobile
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.14 Orange Wholesale
i. Corporate Information
Table 2.5: Orange Group’s Revenue for Financial Years 2022-2024 (€bn)
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.15 Plivo
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.16 Proximus Global
i. Corporate Information
Table 2.6: Proximus Global Select Financial Information (€m), FY23-FY24
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.17 Sinch
i. Corporate Information
Table 2.7: Sinch’s Most Recent Acquisitions, 2020-2021
Table 2.8: Sinch’s Select Financial Information (SEKm), 2022-2024
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.18 SMSPortal
i. Corporate Information
ii. Geographical Spread
iii. Key Customers & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.19 Soprano Design
i. Corporate Information
ii. Geographical Spread
Figure 2.9: Soprano Design’s Global Reach and Support Network
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.20 Syniverse
i. Corporate Information
ii. Geographical Spread
iii. Key Customers & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.21 Tanla Platforms
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.22 Tata Communications
i. Corporate Information
Table 2.10: Tata Communications’ Select Financial Information (₹ in crore), FY 23-24 & FY 24-25
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.23 Twilio
i. Corporate Information
Table 2.11: Twilio’s Revenue Information 2022-2024
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.1.24 Vonage
i. Corporate Information
ii. Geographical Spread
iii. Key Clients & Strategic Partnerships
iv. High-level View of Offerings
v. Juniper Research’s View: Key Strengths & Strategic Development Opportunities
2.2 Juniper Research Leaderboard Assessment Methodology
2.3 Limitations & Interpretations
Table 2.12: Juniper Research Competitor Leaderboard Scoring Criteria
2.4 Related Research
MARKET DATA & FORECASTS
1. Market Overview Forecast
1.1 Introduction
1.2 Definitions
1.3 Methodology & Assumptions
Figure 1.1: Forecast Methodology – Physical Goods
Figure 1.2: Forecast Methodology – Digital Goods
Figure 1.3: Forecast Methodology – Payment Type
2. Market Forecast Summary
2.1.1 Volume of eCommerce Transactions, Split by Region
Figure & Table 2.1: Total eCommerce Transactions ($m), Split by 8 Key Regions, 2025-2030
2.1.2 Total eCommerce Transactions Value
Figure & Table 2.2: Total eCommerce Transactions Value ($m), Split by 8 Key Regions, 2025-2030
2.1.3 Total eCommerce Transactions Value, by Payment Method
Figure & Table 2.3: Total eCommerce Transactions Value ($m), Split by Payment Method, 2025-2030
2.1.4 Total mCommerce Transactions Value
Figure & Table 2.4: Total mCommerce Transactions Value ($m), All Mobile Devices, Split by 8 Key Regions, 2025-2030
2.1.5 Total Gateway Revenue for eCommerce Transactions
Figure & Table 2.5: Total eCommerce Gateway Revenue per annum ($m), Split by 8 Key Regions, 2025-2030
3. Market Forecast: Remote Payments for Physical Goods
3.1.1 Unique Purchasers of Remote Physical Goods
Figure & Table 3.1: Unique Purchasers of Remote Physical Goods ($m), Split by 8 Key Regions, 2025-2030
3.1.2 Total Transaction Volume for Remote Physical Goods
Figure & Table 3.2: Total Transaction Volume for Remote Physical Goods per annum (m), Split by 8 Key Regions, 2025-2030
3.1.3 Total Transaction Value for Remote Physical Goods
Figure & Table 3.3: Total Transaction Value for Remote Physical Goods ($m), Split by 8 Key Regions, 2025-2030
3.1.4 Gateway Revenue per annum ($m) from Online Physical Goods Sales
Figure & Table 3.4: Gateway Revenue per annum ($m) from Online Physical Goods Sales, Split by 8 Key Regions, 2025-2030
3.1.5 Number of Remote Physical Goods Transactions, Split by Method
Figure & Table 3.5: Number of Remote Physical Goods Transactions, Split by Market Share of Payment Methods (%), 2025-2030
3.1.6 Total Value of Remote Physical Goods Transactions, by Payment Type
Figure & Table 3.6: Total Value of Remote Physical Goods Transactions ($m), Split by Payment Type, 2025-2030
4. Market Forecast: Remote Payments for Digital Goods
4.1.1 Unique Purchasers of Remote Digital Goods
Figure & Table 4.1: Unique Purchasers of Remote Digital Payments (m), Split by 8 Key Regions, 2025-2030
4.1.2 Total Transaction Volume for Remote Digital Goods Sales
Figure & Table 4.2: Total Transaction Volume for Remote Digital Goods (m), Split by 8 Key Regions, 2025-2030
4.1.3 Total Transaction Value for Remote Digital Goods Sales
Figure & Table 4.3: Total Transaction Value for Remote Digital Goods Sales ($m), Split by 8 Key Regions, 2025-2030
4.1.4 Number of Remote Digital Good Transactions, by Payment Method
Figure & Table 4.4: Number of Remote Digital Goods Transactions, Split by Market Share of Payment Method (%), 2025–2030
4.1.5 Gateway Revenue for Remote Digital Goods Sales
Figure & Table 4.5: Gateway Revenue for Remote Digital Goods per annum ($m), Split by 8 Key Regions, 2025-2030

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