Global Unified Communication as A Service (ucaas) Market 2025-2029

Unified Communication As A Service (UCaaS) Market 2025-2029

The unified communication as a service (UCaaS) market is forecasted to grow by USD 154135.8 mn during 2024-2029, accelerating at a CAGR of 28.2% during the forecast period. The report on the unified communication as a service (UCaaS) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increased adoption of cloud-based services, increased use of ucaas by smbs, and growing need to collaborate and communicate globally.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's unified communication as a service (UCaaS) market is segmented as below:

By End-user

• BFSI
• ICT
• Healthcare
• Retail
• Others

By Application

• Enterprise collaboration
• Enterprise telephony
• Contact center

By Deployment

• Public cloud
• Private cloud

By Geographical Landscape

• North America
• APAC
• Europe
• South America
• Middle East and Africa

This study identifies the increased adoption of byod and mobility as one of the prime reasons driving the unified communication as a service (UCaaS) market growth during the next few years. Also, hybrid ucaas gaining more traction and growing momentum of cloud brokerage services will lead to sizable demand in the market.

The report on the unified communication as a service (UCaaS) market covers the following areas:

• Unified Communication As A Service (UCaaS) Market sizing
• Unified Communication As A Service (UCaaS) Market forecast
• Unified Communication As A Service (UCaaS) Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading unified communication as a service (UCaaS) market vendors that include 8x8 Inc., ALE International, AT and T Inc., Avaya LLC, BroadSoft Inc., BT Group Plc, Microsoft Corp., Mitel Networks Corp., NEC Corp., NTT Communications Corp., Oracle Corp., Orange SA, PanTerra Networks Inc., RingCentral Inc., Sify Technologies Ltd., Tata Sons Pvt. Ltd., Telefonica SA, Telstra Corp. Ltd., Verizon Communications Inc., and Vonage Holdings Corp.. Also, the unified communication as a service (UCaaS) market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.