Market Research Logo

U.S. SMB Voice & VoIP Forecast 2019-2023

U.S. SMB Voice & VoIP Forecast 2019-2023



This reports calculates the number of SMB business locations in the U.S. and provides a forecast detailing SMB voice subscriptions broken out by technology

Independence Research tracks business VoIP investment by Small and Medium Businesses on a quarterly basis. Forecasting utilizes a combination of historical trends and current survey results


1.1 Survey Highlight: SMB Voice Technology usage Small Vs. Medium Business
2. U.S. Voice penetration by technology into SMB locations - Hosted VoIP, Mobile only, legacy, PBX
3. Managed VoIP penetration by employee size (1-19, 20-99, 100-999) in seats
4. SMB VoIP Revenues ($USD Billions by employee size
5. Analysis & Outlook

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook