Worldwide and U.S. Software Deploy and Support Services Forecast, 2018–2022

Worldwide and U.S. Software Deploy and Support Services Forecast, 2018–2022

This IDC study provides market sizing and forecast for software deploy and support services."As IT organizations continue their digital transformation journey, enterprises will still require high-level support services to make sure IT is properly supporting business managers," said Elaina Stergiades, research manager, Software and Hardware Support Services. "To serve demanding internal and external customers, IDC expects CIOs and IT managers to increasingly adopt automated support capabilities while facilitating business process support for business managers."


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Worldwide and U.S. Software Support Services Spending by Product Type
Market Context
Drivers and Inhibitors
Drivers
Innovation Accelerators
Ensuring Business Operations
Inhibitors
Economy
Crises Duration/Recovery
Significant Market Developments
Internal Cost of Delivering IT Services
Support for "As-a-Service" Solutions
Machine Learning and Artificial Intelligence
Changes from Prior Forecast
Market Definition
Software Deploy and Support
Deploy Services
Support Services
Methodology
Related Research

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook