Worldwide and U.S. Software Deploy and Support Services Forecast, 2018–2022
This IDC study provides market sizing and forecast for software deploy and support services."As IT organizations continue their digital transformation journey, enterprises will still require high-level support services to make sure IT is properly supporting business managers," said Elaina Stergiades, research manager, Software and Hardware Support Services. "To serve demanding internal and external customers, IDC expects CIOs and IT managers to increasingly adopt automated support capabilities while facilitating business process support for business managers."
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