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Worldwide and U.S. IT Outsourcing Services Forecast, 2024–2028

Publisher IDC
Published May 07, 2024
Length 16 Pages
SKU # IDC18780637

Description

Worldwide and U.S. IT Outsourcing Services Forecast, 2024–2028


This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2024–2028 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Forecast, 2023–2027 (IDC #US49162423, April 2023)."The combination of public cloud providers becoming the locus of all IT services spanning cloud platforms (IaaS, PaaS, SaaS) and cloud operating models (private, public, hybrid) and enterprises demanding greater agility that increasingly includes use of advanced automation (artificial intelligence) is placing greater pressure on managed SPs to make fundamental changes in their business models and the value they can offer enterprises," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Success for managed SPs as the services model transitions to a 'new factory' of provisioning IT services will require these vendors to leverage the strengths in supporting multicloud operations, create an integrated ecosystem for hybrid cloud, implement a robust governance structure, build a new operating model, implement matrix management in using public cloud partners, develop an end-to-end risk management function and seek new markets."

Please Note: Extended description available upon request.

Table of Contents

16 Pages
IDC Market Forecast Figure
Executive Summary
Advice for Service Providers
Market Forecast
Worldwide IT Outsourcing Services Forecast by Region
U.S. IT Outsourcing Services Spending Forecast
Market and Industry Trends
Market Context
Drivers and Inhibitors
Drivers
Ensuring Agile Business Operations
Simplify and Standardize IT
Inhibitors
Quality of Service
Lack of Service Provider Knowledge Specific to a Firm's Industry/Domain Expertise
Significant Market Developments
Strategic Messages for Managed SPs
Changing Deal Dynamics of Worldwide Managed Cloud Services for ITO
Changes from Prior Forecast
Market Definition
Exceptions and Exclusions
Methodology
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