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Worldwide Order Management Applications Software Forecast, 2017–2021

Worldwide Order Management Applications Software Forecast, 2017–2021

This IDC study examines the worldwide market for order management applications software that is growing at a steady pace (with a CAGR of 5.7%, it's expected to reach $3.67 billion by 2021). The demand for public cloud software (CAGR of 17.9%) is clearly outpacing that for on-premises/other software (CAGR of 0.3%). Growth in the order management market is driven by the need for omni-channel "buy anywhere, fulfill anywhere" processes in digital commerce. As the digital commerce world evolves, so too does the demand for modern order management applications."Order management software is required by businesses of all sizes to manage the order orchestration, visibility, and fulfillment and ultimately deliver products and services anywhere while engaging customers throughout the entire process. Any business looking to build a holistic digital commerce platform must invest in a robust order management application. Modern order management applications will continue to influence the customer experience and impact revenue significantly into 2021," says Jordan Jewell, research analyst, Digital Commerce and Enterprise Applications.

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Distributed Order Management
Omni-Channel
Customer Experience
Cloud
Inhibitors
Order Management Functionality Within ERP Suites
Significant Market Developments
Changes from Prior Forecast
Market Definition
Methodology
Historical and Forecast Market Values and Exchange Rates
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