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Worldwide Order Management Applications Forecast, 2022–2026

Publisher IDC
Published Sep 15, 2022
Length 13 Pages
SKU # IDC17391540

Description

Worldwide Order Management Applications Forecast, 2022–2026

This IDC study presents a five-year forecast for the worldwide order management applications market."OMS is a key player in unified commerce strategy and is therefore a core part of customer experience," says Heather Hershey, research director, Worldwide Digital Commerce at IDC. "Turn a 'place to shop' into a wonderland of experiential commerce. Digital interactions are evolving into curated, experience-focused encounters that add meaning and depth to the customer-brand relationship, delighting customers in digital spaces and beyond. Brands should strive to be channel agnostic and no longer consider digital commerce to be 'just another sales channel'. The best OMS can integrate with systems of record about the product and the customer. OMS as the system of record for orders can help cement the story that exists in the relationship, tying it all together to gain more actionable insights for tomorrow."

Please Note: Extended description available upon request.

Table of Contents

13 Pages
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Distributed Omni-Channel Order Management
Cloud-Based OMS and Unified Commerce
Limited Reach of Standalone Websites
Inhibitors
Embedded Order Management Applications
Digitally Immature Order Management Systems
Significant Market Developments
Changes from Prior Forecast
Market Definition
Methodology
Historical and Forecast Market Values and Exchange Rates
Related Research

Pricing

Currency Rates
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