Worldwide Customer Experience Software Forecast, 2018–2022
This IDC study forecasts the worldwide revenue for the customer experience software market for the 2018–2022 period."As both companies and customers are digitally transformed, software is becoming a larger and larger component of how companies provide an experience and the experience a customer receives," said Alan Webber, research director for Digital Engagement and Customer Experience.
Please Note: Extended description available upon request.
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.Download eBook