Worldwide Collaborative Applications Forecast, 2016–2020
This IDC study forecasts the worldwide revenue for the collaborative applications market for the period of 2016–2020."Users are increasingly adept at context switching between alternate collaboration modes rather than having to interact through a single mode, like email," says Vanessa Thompson, research vice president for IDC's Communities and Collaboration program. "Organizations that are enabling these users with the right tools at the right time are the ones that will gain competitive advantage by delivering against the expectations of customers, partners, suppliers and, most importantly, employees."
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