Worldwide Cloud System and Service Management Software Market Shares, 2019: SaaS and ITOM Drive Growth
This IDC study discusses 2019 vendor market shares and market activity across the worldwide cloud system and service management software market and provides a competitive view of selected products and vendors. "IDC estimates that vendor revenue in the worldwide cloud system and service management software market, including SaaS and on-premises software, grew 33.5% in 2019, exceeding $7 billion for the first time," stated Mary Johnston Turner, IDC's research vice president, Cloud Management Software. "Enterprise demand for cloud system and service management software continued to increase rapidly in 2019. Customers continued to shift toward SaaS-delivered solutions for managing public, private, hybrid, and multicloud environments. Monitoring, observability, and analytics for performance, cost, and configuration control were top enterprise priorities."
Please Note: Extended description available upon request.
- IDC Market Share Figure
- Executive Summary
- Advice for Technology Suppliers
- Market Share
- Who Shaped the Year
- Market Context
- Worldwide Cloud System and Service Management Software Revenue by Region Snapshot, 2019
- Worldwide Cloud System and Service Management Software Revenue by Deployment Type Snapshot, 2019
- Worldwide Cloud System Management Software Revenue by Functional Market Snapshot, 2019
- Significant Market Developments
- Methodology
- Market Definition
- IT Automation and Configuration Management
- Cloud Management Automation
- IT Operations Management
- Cloud Infrastructure Performance Management
- Cloud Application Performance Management
- Cloud Capacity and Cost Management
- IT Service Management
- Cloud ITSM
- Related Research
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