The Transformative Impact of Cloud on Operations: Perspectives from IDC's Worldwide Future of Operations Survey, 2021
This IDC Perspective draws on findings from IDC's 2021 Worldwide Future of Operations Survey to explore the growing role of cloud technology in operations. Cloud adoption will prove beneficial and increasingly necessary for any organization pushing forward with digital transformation. Key cloud characteristics — scalability, accessibility, and reliability — help organizations better extract new insights from their operational data and become more data driven."Cloud technology is going through a transition," says Leif Eriksen, research vice president, Future of Operations at IDC. "Once seen primarily as a means to reduce IT costs, there is a growing recognition that cloud is key to better managing data, enabling innovation, and supporting interorganizational and intraorganizational collaboration."
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