Market Research Logo

Telefonica's Global IT Transformation: Common Standards and Processes, But with Local Discretion

Telefonica's Global IT Transformation: Common Standards and Processes, But with Local Discretion

This Buyer Case Study reports on the IT transformation efforts carried out by Telefonica across its Latin American licensees. Implemented as part of the Spanish group's overall transformation plan, this multi-year effort aims to bring BSS and orchestration systems to a largely homogenous state that is based on industry standard processes and common architectures. The plan involves strong governance and collaboration between global headquarters and each local licensee to set local paths toward this set of common goals.

Please Note: Extended description available upon request.


IDC Opinion
In This Buyer Case Study
Situation Overview
Organization Overview
Challenges and Solution
Global Standards and National Licensees
Process, Governance, and Standards
Transformation Partners
Results
Essential Guidance
Learn More
Related Research
Figure: Telefonica's i3 Transformation Strategy
Figure: Telefonica's Central and Local IT Areas
Figure: Telefonica's Main Work Streams in IT

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report