Telefonica's Global IT Transformation: Common Standards and Processes, But with Local Discretion
This Buyer Case Study reports on the IT transformation efforts carried out by Telefonica across its Latin American licensees. Implemented as part of the Spanish group's overall transformation plan, this multi-year effort aims to bring BSS and orchestration systems to a largely homogenous state that is based on industry standard processes and common architectures. The plan involves strong governance and collaboration between global headquarters and each local licensee to set local paths toward this set of common goals.
Please Note: Extended description available upon request.- IDC Opinion
- In This Buyer Case Study
- Situation Overview
- Organization Overview
- Challenges and Solution
- Global Standards and National Licensees
- Process, Governance, and Standards
- Transformation Partners
- Results
- Essential Guidance
- Learn More
- Related Research
- Figure: Telefonica's i3 Transformation Strategy
- Figure: Telefonica's Central and Local IT Areas
- Figure: Telefonica's Main Work Streams in IT
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