Telco Transformation 2.0: Why This Time Is Different

Telco Transformation 2.0: Why This Time Is Different

This IDC Insight takes a look at the transformation measures that telcos should consider in addition to their current measures. Transformation of internal service delivery and external services, old and new, will be crucial. This document also provides an overview of the change that is taking place in the region's telcos and the key motivations for it. It concludes by providing recommendations of measures that telcos will need to take to fully transform into ICT providers to capture share in the next wave of ICT growth.

Please Note: Extended description available upon request.

IDC Opinion
In This Insight
Situation Overview
Future Outlook
Doing What They Already Do, Only Better
Mobile Services
Monetizing Customer Information
Offering End-to-End Enterprise Mobility Solutions
Bundling Devices and Services
Fixed Services
IT Services
Venturing into New Markets
Beyond M2M to IoT
Moving Beyond Media Distribution and Delivery
Apps and Carrier Billing
Content Delivery Networks (CDN) and Hosted Video Services
Operational Transformation
Emerging Technologies for Cost Reduction
Overall Strategic Focus
Table: MEA Telecommunications Services Growth Rate
Figure: The IoT Ecosystem
Figure: Telcos' Media Role

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