Telco Transformation 2.0: Why This Time Is Different
This IDC Insight takes a look at the transformation measures that telcos should consider in addition to their current measures. Transformation of internal service delivery and external services, old and new, will be crucial. This document also provides an overview of the change that is taking place in the region's telcos and the key motivations for it. It concludes by providing recommendations of measures that telcos will need to take to fully transform into ICT providers to capture share in the next wave of ICT growth.Please Note: Extended description available upon request.
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