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Perspective: Spring 2016 Event Circuit Roundup — Analytics and the Changing Regulatory Impact on the Cloud

Perspective: Spring 2016 Event Circuit Roundup — Analytics and the Changing Regulatory Impact on the Cloud

This IDC Energy Insights Perspective reviews three utility events. IDC Energy Insights recently attended several utility events, including:Utility Analytics: Utility Analytics is a very solid gathering of mostly utility technology executives that had a heavy focus on analytics in the cloud this year.Oracle Industry Connect (OIC): Industry Connect is one of the better user-focused events I have attended. As is usual at OIC, the focus was on a broad range of utility topics. The good thing about OIC is that there is less of a focus on product and more focus on business issues. CS Week: CS Week is always one the best events for seeing how technology impacts customer care and customer service in utility companies. While you see the usual topics of call center management, billing, collections support, and so on, it is interesting to note that analytics and cloud were again topics of a lot of discussions and presentations. But at each of these events, we made it a point to talk to both technology executives and utility executives for their perspective on the regulatory environment of using the cloud or any "as a service" technology platform in North America.


In This Perspective
The Changing, Yet Unchanging, Regulatory Environment
Utility Executive's Perspective on Cloud and Regulatory Issues
The Technologist's Perspective on Cloud and Regulatory Issues
Regulators Are Caught Between a Rock and a Hard Place
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