Partner of the Future 2.0

Partner of the Future 2.0

This IDC Market Perspective describes the updated set of transformations that Asia/Pacific (excluding Japan) (APEJ) partners will be required to make to remain competitive and relevant to markets in the second chapter of the 3rd Platform. IDC has been continually monitoring the impact of the 3rd Platform and Partner of the Future when we first released the initial analysis in 2017. This contained 10 recommendations that partners needed to undergo to transform and maintain their relevance in the 3rd Platform and associated technologies related to cloud. This report contains a significant update to those recommendations as the 3rd Platform's complexity and integration challenges grow and digital transformation customer experiences continue to challenge de facto partner business models. "Partners in APEJ face a never-ending challenge of transformation and remaining relevant to their customers digital requirements. Staying competitive and transforming although simultaneously maintaining legacy revenue streams continues to be the greatest challenge of partners across the region," said Nigel Parsons, director, IDC APEJ Partner Ecosystems.

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
Background
The Continued Rise of the 3rd Platform
Experimentation (2007+)
Multiplied Innovation (2015+)
Autonomy (2021+)
Partner of the Future 1.0
Partner of the Future 2.0: The DX Partner
Technology and the Second Chapter of the 3rd Platform
From 3rd Platform to Digital Products, Services, and Experiences
Focus and the Second Chapter of the 3rd Platform
From Broad to Specialized to Digital Innovation
Sales Motion and the Second Chapter of the 3rd Platform
From Deal to Relationship to Iterative, Use Case–Based Projects
Capabilities and the Second Chapter of the 3rd Platform
From Generalists to Technical Specializations to a Combination of Technical and Business Focus
Advantages and the Second Chapter of the 3rd Platform
From Comfortable to Transient and on to a Continuous Transformation
The Customer and the Second Chapter of the 3rd Platform
From a Sales Focus on IT to a Combination of Business and IT on to the C-Suite
Marketing and the Second Chapter of the 3rd Platform
From Traditional to Digital and Then the Customer Experience and Marketplace
Activities and the Second Chapter of the 3rd Platform
From Reselling to Services and IP Co-Creation
Competition and the Second Chapter of the 3rd Platform
From Traditional to Nontraditional and onto "Coopetition"
Alliances and the Second Chapter of the 3rd Platform
From Do-It-Yourself to Collaboration to Connected Ecosystems
Advice for the Services Provider
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Synopsis

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