Open Up The Hood: Payer Financial Modernization at HLTH 2025
Description
This IDC Perspective summarizes the quotes and opinions around payer financial modernization at the HLTH 2025 conference, which was held October 19-22, 2025, in Las Vegas.Because of AI technology, particularly agentic AI, payers are refocusing on financial systems' stability and financial seamless impact after years of experimentation. At HLTH 2025, some technologies were presented that may cause a rethink of core administration."Regarding new core administration technologies, a key question is how feasible seamless core administration and interoperable data are at the point of care, given the current provider workflows, interoperability challenges, and siloed incentives — we will see," says Jeff Rivkin, research director at IDC Health Insights.
Table of Contents
8 Pages
Executive Snapshot
Situation Overview
Revenue Cycle and Claims Adjudication Revival
The Problem
Agentic to the Rescue
Intelligent Prioritization and Auto-Adjudication
Adaptive Claims Operations
Implementations
Alternative Payment Models Continue to Loom
Centene
Blue Cross Blue Shield of Michigan
Risant Health (Kaiser + Geisinger)
Arbital Health
Security Concerns
Advice for the Technology Buyer
Providers
Payers
Value-Based Care
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