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Mitel Addresses Critical Needs by Taking Away the Rigidity of Tech Choices

Publisher IDC
Published Aug 22, 2025
Length 6 Pages
SKU # IDC20329110

Description

Mitel is addressing a critical market need by offering flexible hybrid solutions that eliminate the rigidity of tech choices. Its Common Communication Framework and CloudLink fabric enable seamless integration across systems and deployment environments. Mitel provides adaptable purchasing models, ensuring businesses can choose between perpetual licenses and subscription-based services. By unifying people, systems, and architecture in different environments under a single UI, Mitel enhances collaboration and operational efficiency without customers having to compromise any of their needs.

Table of Contents

6 Pages

Executive Snapshot

In This Market Note

Flexible Architecture: Common Communication Framework

Ecosystem Integration Capabilities

CloudLink: Bridging Deployment Environments

Flexible Purchasing Models

IDC's Point of View

Catering to Varying Requirements

Creating a Tightly Integrated Network of Collaboration, Covering All Roles and Functions

Ensuring Security and Compliance and Addressing Data Sovereignty

AI Solutions in a Secure Environment

Conclusion

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Synopsis

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Pricing

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How Do Licenses Work?

How Do Licenses Work?

The primary function of a report license is to define how many people within a company are authorized to use the purchased report. This is separate to how a report might be delivered. Unless specifically identified otherwise, the purchase option is Single User. Below is a helpful description of that license, along with a sampling of others most commonly offered.

  • This license allows only one user to have access to and to use/read the report. It is not one user at a time or one user group; it is an individual who will be reading and utilizing the report.

  • This license allows for the entire purchasing company to read and use the report. This is the license level that would allow for a report to be placed on an internal company shared drive for access by all employees of that direct company. This license does not extend to parent or sister company use.

  • This license is designed to allow an entire department within a company full access to a report. The departmental license is a great option for companies that have more than one location and the department is spread out all over the country/world

  • This license is for companies that have one location where they want the report to be accessible by all employees within that physical location.

  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

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