Japan Unified Communications and collaboration Workspace Forecast, 2021−2025
This IDC study provides the Japan unified communications and collaboration (UC&C) workspace market performance in 2019 and 2020 as well as the market forecast from 2021 to 2025. IDC categorizes the market into four solution segments and provides an analysis and forecast for the respective market sizes. The four segments are the IP telephony (IPT) market, the IP conference system market, the IP contact center (IPCC) system market, and the collaborative workspace market. The market forecast used in this study considers the impact and outlook of the COVID-19 pandemic as of the end of March 2021. The market grew rapidly in 2020 as a result of the rapid penetration of remote work/work from home (WFH) in user companies due to the impact of the outbreak. "In order for the Japan UC&C workspace market to grow continuously, IT suppliers should support the implementation of remote work in small and medium-sized businesses, expand use cases, support continuous workstyle reforms by improving digital workspaces utilization in Japan, and develop new business opportunities by utilizing the data accumulated in noncontact solutions," says Saki Ohta, market analyst, Software and Security, IDC Japan.
Please Note: Extended description available upon request.
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