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Japan System and Service Management Software Market Shares, 2017: Expanding SaaS Market

Japan System and Service Management Software Market Shares, 2017: Expanding SaaS Market
This IDC Market Perspective highlights the rising demand from enterprises for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging, and efforts to raise employee productivity and eventually the customer experience."Demand from enterprises is rising for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging and efforts to raise employee productivity and eventually the customer experience. IDC believes that communication and collaboration apps are becoming increasingly important to enterprises globally, with cloud-based solutions, either as standalone or complementary hybrid solutions, increasingly taking center stage," says Shiv Putcha, contributing analyst, IDC Asia/Pacific.

Please Note: Extended description available upon request.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Japan System and Service Management Software Market Shares
Market Share by Functional Segment
Vendor Shares
Japan IT Operation Management Software Market Shares
Japan IT Automation and Configuration Management Software Market Shares
Japan IT Service Management Software Market Shares
Japan System and Service Management SaaS Market Shares
Market Share by Functional Segment
Vendor Shares
Japan Unified Endpoint Management Market Shares
Japan Network Management Software Market Shares
Who Shaped the Year
ServiceNow
New Relic
Microsoft
VMware
Red Hat
Market Context
Significant Market Developments
Huge Growth in the SaaS Market
Increasing Needs for IT Operation Analytics
Methodology
Calculation Method for Revenue
Market Definition
Related Research

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