Category: Internet of Things IoT
Internet of Things IoT market research reports by IDC
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IDC PlanScape: An Enterprise Skills Framework for Human-AI Collaboration
This IDC PlanScape discusses an enterprise skills framework for human-AI collaboration.“Amid AI advancements, human oversight and nuanced skills are critical,” says Gina Smith, PhD, research director, IT Skills for Digital Business, IDC. “To remain competitive, organizations must now begin to cultiv ... Read More
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Top Market Shifts That Are Impacting the CX Market, and How Companies Establish Their 2025 CX Strategies and Initiatives
This IDC Market Perspective highlights the top market shifts impacting the customer experience (CX) market and how companies are establishing their 2025 CX strategies and initiatives. The CX market is undergoing significant shifts driven by generative artificial intelligence (GenAI), which is expect ... Read More
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The Rise of Agentic AI and Agentic Workflow in KYC — Emerging Vendors Redefining Process Management for IT Buyers
This IDC Perspective discusses the evolution of know-your-customer (KYC) processes, which is accelerating as financial institutions adopt agentic AI and agentic workflow platforms to modernize compliance, improve operational efficiency, and enhance risk management. Traditional KYC methods, reliant o ... Read More
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AI and Cloud Continue to Drive Microsoft Results in 2Q25
This IDC Market Note discusses how cloud and AI continue to drive Microsoft results in 2Q25. Microsoft continued to move forward on its path of increasing revenue and growth into its second quarter of 2025, with revenue of $69.6 billion increasing 12% over the last year. “Microsoft continues to make ... Read More
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European 5G and IoT Monetization and Adoption Strategies: Program Scope and Definitions, 2025
This IDC Perspective provides an overview of the markets covered in IDC's European 5G and IoT Monetization and Adoption Strategies research program. It analyzes various aspects of 5G strategies (including, but not limited to, connections and use cases), details the overarching market trends and comp ... Read More
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IDC Future Enterprise Awards: Special Award for Smart Cities — Best in Citizen Well-Being Award Winner Profile 2025
This IDC Perspective highlights Kaohsiung City government's award-winning smart city project in Taiwan. The Department of Substance Abuse Control and Prevention (DSACP) formed the Kaohsiung AI Technology Drug Prevention Team, which utilizes AI, big data, and location-based services (LBS) to identify ... Read More
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Open Systems: Striving Toward Unified SASE
This IDC Vendor Profile analyzes Open Systems, a company competing in the managed SD-WAN/SASE market segment. It reviews key opportunities for Open Systems’ unified SASE platform to compete in this highly competitive marketplace. This document assesses Open System’s market footprint, growth potentia ... Read More
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To Manage the Coming Exponential Growth of AI and Applications, Organizations Need a Strategic Pivot in Software Engineering
This IDC Market Note provides a view on organizations' software engineering readiness and likely strategic considerations as they aim to leverage software as a foundational capability in a digital and AI world. It is based on research findings that highlight how an organization's software engineerin ... Read More
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Nomadia: Accelerating the Growth Journey in the Field Service Management Space, Turbocharged by New CEO Leadership
This IDC Market Note explores the impact of recent developments within the Nomadia Group, including the appointment of a new CEO and a series of strategic acquisitions. It examines how these acquisitions are helping to shape Nomadia's business strategy, expand its product portfolio, and broaden its ... Read More
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Hybrid + Multicloud Fundamentals
This IDC Perspective explores the fundamentals of hybrid and multicloud architectures to harness additional business value while increasing the agility of an organization. It dives into why organizations would want or need to deploy these 1:1 or 1: many types of hybrid compute, storage, and networki ... Read More
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Realising the Full Potential of Data and AI in the Middle East: A Consulting-Led Life-Cycle Approach by PwC Middle East
This IDC Vendor Profile offers a comprehensive overview of PwC Middle East's data and AI practice, emphasizing its dedication to developing end-to-end data and AI-driven business solutions tailored to meet specific customer requirements. It details PwC Middle East's background in the region, illustr ... Read More
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Why Spatial Interfaces and Digital Twins Are Essential to Advancing Industrial Analytics
This IDC Perspective identifies trends in different types of interfaces for industrial analytics. Digital twins have historically represented spatial interfaces and visualizations that showcase data and analyses for physical world systems. As the data and analytics methods become more complex and in ... Read More
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Ready to Bot-ch Your Sales Team? The Promises of AI for B2B Sales in 2025
This IDC Perspective explores the transformative impact of generative AI on B2B sales by 2025, highlighting AI's role in automating routine tasks, enhancing sales efficiency, and redefining sales professionals' roles. It discusses the emergence of AI-powered SDRs and BDRs, vertical AI solutions tail ... Read More
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A Blueprint for Building a Responsive Institution: Lessons Learned from Old Dominion University
This IDC Perspective highlights Old Dominion University’s (ODU’s) efforts to modernize its student engagement model through digital transformation and demonstrates how its approach serves as a model for IDC’s Responsive Institution Framework. Through the institution’s Forward-Focused five-year strat ... Read More
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Top 5 Trends That Will Impact Communications Platform as a Service During 2025
This IDC Market Perspective explores new trends and advancements in the communications platform–as-a-service (CPaaS) industry. "The future of CPaaS will be invigorated by AI and data analytical capabilities and will be an ideal choice for developers to create enhanced omni-channel customer engagemen ... Read More
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Google Introduces GenAI in Workspace at No Extra Cost
This IDC Market Note discusses Google's move to include Gemini into its Workplace bundles for businesses and enterprises, sparing its customers from having to pay extra for AI. This move will not only drive strong value for its customers, but it will also democratize AI by expanding access to more u ... Read More
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Designing Patient-Facing Tech for Emerging Biopharma: Key Considerations
This IDC Perspective explores the unique requirements of EBPs for patient-facing technology, maps the industry landscape, identifies key players involved, and provides guidance to the technology buyer on criteria to drive partnering decisions with patient-facing technology providers."This is the era ... Read More
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Top 5 Trends in Telecommunications Digital Services and Monetization to Watch in 2025
This IDC Market Perspective examines the top 5 trends that will impact the global telecom service provider market in 2025. Telecommunications providers will accelerate digital transformation in 2025 by expanding AI, 5G, and cloud-centric architectures to enhance network capabilities, optimize operat ... Read More
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How Autonomous AI Agents will Change People, Places, and Processes in the Future of Work in EMEA
This IDC Market Perspective explores the transformative impact of autonomous AI agents on the EMEA workforce today and tomorrow, emphasizing their potential to enhance operational efficiency, redefine job roles, and improve workplace collaboration. "IDC predicts that by 2028, 40% of top EMEA busines ... Read More
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Salesforce Agentforce: Redefining Industry Dynamics with Autonomous and Assistive AI Agents
This IDC Market Note discusses the announcement and release of Agentforce. It is a suite of autonomous as well as assistive AI agents that offers specialized, always-on support to employees and customers alike, leveraging deep business knowledge to seamlessly execute tasks tailored to their specific ... Read More
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Amazon Introduces SageMaker Unified Studio Marking the Race Toward Streamlined AI and GenAI Development
This IDC Perspective discusses Amazon streamlining data and AI workflows. In 2024, many vendors answered the call to unify their predictive and generative AI (GenAI) development capabilities into a single development environment. Amazon capped the year by announcing significant investments to unify ... Read More
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AWS re:Invent 2024: Generative AI Takes Center Stage in the Cloud Revolution
This IDC Market Perspective discusses AWS re:Invent 2024 held in Las Vegas. AWS re:Invent 2024 showcased the transformative potential of generative AI in the cloud, emphasizing AWS’ commitment to innovation through the company’s building-block approach. Key highlights included advancements in comput ... Read More
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Google Cloud Summit London: Focus on Real-Life AI Use Cases in the European Market
This IDC Market Perspective analyzes highlights from Google Cloud Summit London, held in October 2024. The summit gathered 4,000 attendees to showcase the latest advancements in Google Cloud's technology and pointing toward Google's key priorities for 2025. Focus areas of the event include generativ ... Read More
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European Intelligent Process Automation Market Events, 2H24
The IDC Market Note highlights key developments in the European intelligent process automation market in 2H24, focusing on the integration of GenAI features, strategic partnerships, and vendor innovations. Major players like Appian, ServiceNow, IBM, Nintex, UiPath, Bizagi, Pegasystems, Salesforce, M ... Read More
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Adtech/Martech Pricing: Adapting to the AI Everywhere Era
This IDC Market Perspective dives deep into the rapidly shifting landscape of pricing for AI-powered promotional technologies, urging a bold departure from outdated models to embrace value-based pricing. As AI revolutionizes customer experiences, the old ways of pricing — based on simple inputs and ... Read More
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