Intelligent Government with AI: How to Realize the Benefits of AI/ML in Europe

Intelligent Government with AI: How to Realize the Benefits of AI/ML in Europe

This IDC Market Perspective discusses how governments in Europe can take advantage and maximize the benefits of AI and machine learning. AI is proliferating in government agencies and is deployed for mission-critical operations. It will assist in decisions having significant impact on almost every aspect of individuals' lives. At the same time, there are still technical, ethical, organizational, and legal challenges in AI/ML that make the market immature."AI/ML promises to be the most transformative digital technology for European governments in the next five years and beyond. To realize the value of AI and address risks, governments must test models, keep them up to date, curate data, have ethical guidelines in place, and nurture knowledge and cultural change for civil servants, whose work will be soon augmented by AI," said Massimiliano Claps and Julia Neuschmid, IDC Government Insights.

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
How to Tackle AI Challenges in Government
Technical Challenges
Algorithms
Advice for Government AI Buyers and Users
Data
Advice for Government AI Buyers and Users
Infrastructure
Advice for Government AI Buyers and Users
Ethical Concerns
Responsible Use of AI
Advice for Government AI Buyers and Users
Organizational Constraints
AI Skills
Advice for Government AI Buyers and Users
Organizational Change
Advice for Government AI Buyers and Users
Legal Issues
Data Protection
Advice for Government AI Buyers and Users
Explainability
Advice for Government AI Buyers and Users
Advice for the Technology Supplier
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Synopsis

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