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IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2022

Publisher IDC
Published Apr 26, 2022
Length 10 Pages
SKU # IDC17146934

Description

IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2022

This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This taxonomy reflects the evolving worldwide UC&C market and includes discussion around new terminology, products, and solutions such as UCaaS, team collaboration, team messaging, and hosted voice/UC public cloud and managed voice/UC private cloud services. "The UC&C market continues to undergo significant change due to acquisitions, strategic partnerships, and where solution providers and buyers find agreement on what is of premium, differentiated value," states Denise Lund, research director, Worldwide Telecom and Unified Communications. "The importance of the integration and ease of use of provider solutions in each category of the UC&C market is critical to UC&C success."

Please Note: Extended description available upon request.

Table of Contents

10 Pages
IDC's Worldwide Unified Communications and Collaboration Taxonomy
Unified Communications and Collaboration Taxonomy Changes for 2022
Definitions
IP Telephony/UC Systems
IP PBX Systems (On Premises)
IP PBX Lines/Seats
UC Systems (On Premises)
IP Phones
UC Solutions and Cloud-Based Services
Hosted Voice/Public Cloud UCaaS
Managed Voice/Private Cloud UCaaS
Business VoIP Services
Dedicated Hosted IP PBX
Voice over Broadband
Multitenant Hosted VoIP
Videoconferencing Systems
UC Collaboration
UC&C Life-Cycle Services
UC&C Consulting and Integration Services
UC&C Support and Maintenance Services
Learn More
Related Research
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