This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing-managed services deals in 2024 as well as trending analysis of these deals for 2022–2024."The combination of fundamental shifts in enterprise buying patterns and the shockwaves that the U.S. government is generating across the geopolitical and domestic U.S. landscape is placing increasing pressure on managed SPs to make fundamental changes to their businesses to stay competitive," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Success for managed SPs requires that they examine their portfolio of deals to mitigate risks, implement a robust governance structure, develop a road map for skills versus automation, build an end-to-end risk management function, and create a matrix management function to support the use of public cloud providers."
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