Enterprise Network Management Shift: The Digital Transformation Impact

Enterprise Network Management Shift: The Digital Transformation ImpactThis IDC study examines the impact of digital initiatives on enterprise network operations. It examines the influence of intent-based modeling on network operations in the context of broader industry moves to diverse, dynamic, and distributed enterprise infrastructure-based programs. The customer experience of IoT, mobility, and cloud services is considered. An assessment of the implicit customer experience responsibilities of IT teams that is associated with digital infrastructure management is included."The challenge for the IoT, mobility, and cloud developments is to update network operations to be agile and supportive of rich digital experiences for the internal and external customers of IT infrastructure," said Elisabeth Rainge, research vice president, Communications Service Provider Operations.

Please Note: Extended description available upon request.

IDC Opinion
In This Study
Situation Overview
Network Operations: Diverse Mission-Critical Platforms
IoT and Mobility: Outside-In
Cloud: Operations for Infrastructure Evolution
Software and Virtualization
Today's Operational Challenges: Agility and Digital
Distributed Architectures and Network Operations
Operations of Networks Embrace Modeling and Abstraction
Operational Modeling for Customer Experience
Distinctive Network Management Technology Capabilities
Future Outlook
Network Management for Digital Infrastructure
Example: Service Management
Industry Impact
Digital Disruption
Networks Will Be the Arm of Customer Service
Essential Guidance
Actions to Consider
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