i-ERP (Intelligent ERP): The New Backbone for Digital Transformation

i-ERP (Intelligent ERP): The New Backbone for Digital Transformation

This IDC study provides a framework based on three dimensions for understanding this movement to i-ERP and for assessing the progress of vendors to realize the promise of i-ERP and intelligent systems."i-ERP (intelligent ERP) applications, incorporating machine learning, are set to be the next wave of ERP, supporting the digital transformation of companies at the core of their enterprise systems. Evaluating these systems relies on assessing three dimensions: an assistive and conversational user experience, extended process automation and augmentation, and curated data sets accompanied by in-context access." — Henry Morris, IDC Fellow for IDC's Worldwide Big Data, Analytics, and Cognitive Software research


IDC Opinion
In This Study
Situation Overview
The User Experience Dimension: Assistive and Conversational
Assistive User Experience
Conversational Interface
i-ERP Metric 1: Assistive and Conversational UX Quality
The Process Dimension: Breadth of Automation, Augmentation, and Redefinition
Moving Beyond Automation of Routine Tasks
Combining Machine Automation and Augmentation
Intelligent Process Redefinition
i-ERP Metric 2: Process — Breadth of Automation, Augmentation, and Redefinition
The Data Dimension: Curated Data Sets and In-Context Access
Curated Data Sets
In-Context, Personalized Data Access
i-ERP Metric 3: Data — Value and Completeness of Curated Data Sets and In-Context Data Access
Future Outlook
Essential Guidance
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Related Research
Synopsis

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