Digital Transformation Means Government Must Think Like a Business, Part 2: The Building Blocks
This IDC Perspective outlines the technologies, programs, and services that governments must include to execute effective enterprisewide digital transformation. The document defines digital transformation, describes the three broad types of digital organizations and the most common type found in government organizations, and lays out road maps for achieving a digital organization. It provides a context for what government organizations need to bring to bear, ways to think about organizing DX components, and the dimensions of transformation required to become digitally capable."Government digital transformation shouldn't be confused with digital government," says Thom Rubel, adjunct analyst with IDC's IT Executive Programs (IEP). "Government IT leaders can bring their knowledge to bear to organize their IT assets and create new capabilities around constituents and data to achieve digital transformation."