Creating an Adaptive Enterprise Device Strategy: Drivers and Recommendations
This IDC study, written for CIOs and senior IT executives, explores the pervasive change from a highly standardized enterprise device portfolio to a heterogeneous, adaptive portfolio of user devices. The historic, highly standard "monoculture" model is being supplanted by a heterogeneous, evolving mix of hardware, operating systems, device capabilities, management and security methods, and software options. This study examines the implications of this shift to IT's enablement, management, provisioning, and support strategies, as well as a recommended framework for assessing devices. In this study, we focus on:Strengths and weaknesses of the major classes of devices now available for digital workLikely evolutions of devices for the near to medium termStrategies for choosing device types, including when to consider multiple device typesDeployment considerations and strategies for a heterogeneous device environment "We believe the biggest enablers of digital transformation are cultural," says Galen Gruman, adjunct analyst with IDC's Research Network. "A device is a means to an end — a means to capture, interpret, change, and provide information in an agile, flexible workflow made possible by its fungible, digital nature."