Converged IT/OT: Envisioning a Pathway to the Operationally Intelligent Organization

Converged IT/OT: Envisioning a Pathway to the Operationally Intelligent Organization

This IDC Perspective provides a foundational framework for organizations to understand why IT/OT convergence is important and how it can add value to an organization. The modern technology landscape is well equipped to enable a business to improve its ability to digitally connect the IT organization with the operations. As companies increasingly focus on digital transformation (DX) and modernization, IT/OT integration should become a core element in such efforts. There is an immense reservoir of operational insight that has yet to be fully integrated into most business, as the typical operation is conducted in silos with little to no connection to the broader business."The recent proliferation of solutions serving the operational processes coupled with the general maturation of digitally based technologies has resulted in the potential to deliver enhanced operational flexibility," says Remy Glaisner, research director for IT/OT Convergence Strategies at IDC. "However, IT/OT convergence is not as simple as connecting machines and equipment. It is about connecting these assets but also transforming the approach to data utilization and overall process improvement."

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