The Changing Nature of Email

The Changing Nature of Email

This IDC Insight discusses the main drivers and influencing factors that are contributing to the changing use and distribution of email as a critical business tool. It also discusses some of the indicators of future feature sets for email applications.

IDC Opinion
In This Insight
Situation Overview
Getting Closer to Customers
Email as a Behavior
Hours Worked and Labor Productivity
Future Outlook
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