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Asia/Pacific CRM Application Market Shares, 1H22: Salesforce Dominates While Shopify Climbs

Publisher IDC
Published Mar 31, 2023
Length 8 Pages
SKU # IDC17840623

Description

Asia/Pacific CRM Application Market Shares, 1H22: Salesforce Dominates While Shopify Climbs

This IDC study examines the CRM applications software market for 1H21—1H22. The revenue and market share of the leading vendors are provided for the first half of 2022 (January—June 2022). "Moving into the era of the digital business, delivering personalized, seamless, and contextualized experiences at scale is critical as a means to driving exceptional CX. While there has been an increase in the presence of cloud-based CRM solutions, there is still a need to further understand what CX challenges technology buyers are facing and how technology vendors can drive product innovation in terms of advanced analytics capabilities, low-code/no-code features, and more extensive customization," says Lavanya Jindal, market analyst, IDC Asia/Pacific.

Please Note: Extended description available upon request.

Table of Contents

8 Pages
IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
Market Context
Significant Market Developments
Methodology
Market Definition
Related Research

Pricing

Currency Rates
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