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Amdocs Asia/Pacific Business Summit 2015: Customer Experience as a Service Differentiator

Amdocs Asia/Pacific Business Summit 2015: Customer Experience as a Service Differentiator

This IDC Flash discusses the highlights of the Amdocs Asia/Pacific Business Summit 2015 held on June 3–4, 2015, in Singapore. With the telco landscape getting increasingly more competitive, this Flash draws attention to the main strategic focus areas for Amdocs, including customer experience, mobile financial services, and Big Data analytics. It also analyzes the Asia/Pacific landscape and discusses Amdocs' strategies in the region.

Please Note: Extended description available upon request.


In This Flash
Situation Overview
The Focus on Customer Experience
Mobile Payments in Asia/Pacific
Big Data Analytics
Future Outlook
Price-Sensitive Emerging Markets
Mobile Financial Services in Emerging Markets
Internet of Things Opportunity
Professional Services Advantage

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