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Cloud Communication Platform Market: UCaaS Projected to be the Most Attractive Segment by Solutions Through 2027: Global Industry Analysis (2012 - 2016) and Opportunity Assessment (2017 - 2027)

Cloud Communication Platform Market: UCaaS Projected to be the Most Attractive Segment by Solutions Through 2027: Global Industry Analysis (2012 - 2016) and Opportunity Assessment (2017 - 2027)

The exhaustive research report titled “Cloud Communication Platform Market: Global Industry Analysis (2012-2016) and Opportunity Assessment (2017-2027)” by Future Market Insights delivers exquisite feel and flavour of the market and adding value to the readers by supporting them in their strategic decisions in the dynamically changing market scenario with a view to set them apart from their competition.

Weighted analysis towards strategic proficiency

The market research report on global cloud communication platform market presented by Future Market Insights, is an exhaustive research study that covers the global market for cloud communication platform by focusing on the various macroeconomic aspects and strategic factors which have a huge influence on the market inducing different trends and opportunities. The quantification of data pertaining to these aspects backed with statistical representations and analyses giving a holistic and an unbiased view of the entire market is delivered in the global cloud communication platform market research report. Growth direction of the market is discussed with respect to different segments involved in the cloud communication platform market, across important regions of North America, Latin America, Western Europe, Eastern Europe, Asia Pacific excluding Japan (APEJ), Japan and Middle East and Africa (MEA) along with key recommendations by the market experts.

The statistical analysis and forecasting will assist in getting a clear market understanding and its present as well as future scenario based on the strong market insights. Number crunching, market information and data mining is based on a clear market definition which is included in the market introduction chapter in the report. Trends, opportunities, developments, challenges or restraints, growth drivers, with respect to the entire cloud communication platform market ecosystem has been included in this research study.

The global cloud communication platform market research report covers competitive landscape, which covers the market shares, revenues, growth strategies applied, mergers and acquisitions, product portfolio analysis, distribution channels, expansion across various geographies, marketing strategies, etc., of the various key players involved in this market. Such an intelligence framework can be used to make informed decisions and devise appropriate strategies to gain competitive advantage.

To summarize…

The research study gives a holistic 3600 view of the entire market considering all major geographies

The study expresses unbiased opinion about the market and this realistic market contour can be used to slate important decisions from a strategic standpoint

Actionable intelligence just a click away

Detailed SWOT analysis enhancing the credibility of the research

Effective forecasting helps in judging the future market scenario across all segments

In depth analysis which gives justice to the detailed segmentation of the cloud communication platform market

Major trends and developments along with restraints covered in the report which reflect the true picture of the market

Maximum accuracy is only the tip of the iceberg


1. Executive Summary
1.1. Market Overview
1.2. Market Analysis
1.3. FMI Analysis and Recommendations
1.4. Wheel of Fortune
2. Market Introduction
2.1. Market Taxonomy
2.2. Market Definition
3. Market View Point
3.1. Macro-Economic Factors
3.2. Opportunity Analysis
4. Global Market Analysis 2012–2016 and Forecast 2017–2027
4.1. Market Size and Y-o-Y Growth
4.2. Absolute $ Opportunity
4.3. Value Chain
4.4. Key Regulations
5. North America Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
5.1. Introduction
5.2. Regional Market Dynamics
5.2.1. Drivers
5.2.2. Restraints
5.2.3. Trends
5.3. Market Size (US$ Mn) By Country, 2012-2016
5.3.1. U.S.
5.3.2. Canada
5.4. Market Size (US$ Mn) and Forecast By Country, 2017-2027
5.4.1. U.S.
5.4.2. Canada
5.5. Market Size (US$ Mn) and Forecast By Solution
5.5.1. Unified Communication & Collaboration
5.5.2. Web Real-Time Communication (WebRTC)
5.5.3. Interactive Voice Response (IVR) with integral EPABX
5.5.4. Audio Conferencing
5.5.5. Video Conferencing
5.5.6. Voice Over Internet Protocol (VoIP) with cloud PBX
5.6. Market Size (US$ Mn) and Forecast By Services
5.6.1. Managed Services
5.6.2. Professional Services
5.7. Market Size (US$ Mn) and Forecast By Verticals
5.7.1. BFSI
5.7.2. Healthcare
5.7.3. Telecommunication & ITES
5.7.4. Government
5.7.5. Retail
5.7.6. Travel & Hospitality
5.7.7. Education
5.7.8. Others
5.8. Market Size (US$ Mn) and Forecast By Enterprise Size
5.8.1. Large Enterprise
5.8.2. Medium Enterprise
5.8.3. Small Enterprise
5.8.4. Micro Enterprise
5.9. Drivers and Restraints: Impact Analysis
5.10. Market Attractiveness Analysis
5.10.1. By Country
5.10.2. By Solution
5.10.3. By Services
5.10.4. By Vertical
5.10.5. By Enterprise Size
5.11. Key Representative Market Participants
5.12. Market Presence (Intensity Map)
6. Western Europe Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
6.1. Introduction
6.2. Regional Market Dynamics
6.2.1. Drivers
6.2.2. Restraints
6.2.3. Trends
6.3. Market Size (US$ Mn) By Country, 2012-2016
6.3.1. Germany
6.3.2. France
6.3.3. U.K.
6.3.4. Spain
6.3.5. Italy
6.3.6. BENELUX
6.3.7. Nordic
6.3.8. Rest of Western Europe
6.4. Market Size (US$ Mn) and Forecast By Country, 2017-2027
6.4.1. Germany
6.4.2. France
6.4.3. U.K.
6.4.4. Spain
6.4.5. Italy
6.4.6. BENELUX
6.4.7. Nordic
6.4.8. Rest of Western Europe
6.5. Market Size (US$ Mn) and Forecast By Solution
6.5.1. Unified Communication & Collaboration
6.5.2. Web Real-Time Communication (WebRTC)
6.5.3. Interactive Voice Response (IVR) with integral EPABX
6.5.4. Audio Conferencing
6.5.5. Video Conferencing
6.5.6. Voice Over Internet Protocol (VoIP) with cloud PBX
6.6. Market Size (US$ Mn) and Forecast By Services
6.6.1. Managed Services
6.6.2. Professional Services
6.7. Market Size (US$ Mn) and Forecast By Verticals
6.7.1. BFSI
6.7.2. Healthcare
6.7.3. Telecommunication & ITES
6.7.4. Government
6.7.5. Retail
6.7.6. Travel & Hospitality
6.7.7. Education
6.7.8. Others
6.8. Market Size (US$ Mn) and Forecast By Enterprise Size
6.8.1. Large Enterprise
6.8.2. Medium Enterprise
6.8.3. Small Enterprise
6.8.4. Micro Enterprise
6.9. Drivers and Restraints: Impact Analysis
6.10. Market Attractiveness Analysis
6.10.1. By Country
6.10.2. By Solution
6.10.3. By Services
6.10.4. By Vertical
6.10.5. By Enterprise Size
6.11. Key Representative Market Participants
6.12. Market Presence (Intensity Map)
7. Eastern Europe Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
7.1. Introduction
7.2. Key Regulations
7.3. Regional Market Dynamics
7.3.1. Drivers
7.3.2. Restraints
7.3.3. Trends
7.4. Market Size (US$ Mn) By Country, 2012-2016
7.4.1. Russia
7.4.2. Poland
7.4.3. Rest of Eastern Europe
7.5. Market Size (US$ Mn) and Forecast By Country, 2017-2027
7.5.1. Russia
7.5.2. Poland
7.5.3. Rest of Eastern Europe
7.6. Market Size (US$ Mn) and Forecast By Solution
7.6.1. Unified Communication & Collaboration
7.6.2. Web Real-Time Communication (WebRTC)
7.6.3. Interactive Voice Response (IVR) with integral EPABX
7.6.4. Audio Conferencing
7.6.5. Video Conferencing
7.6.6. Voice Over Internet Protocol (VoIP) with cloud PBX
7.7. Market Size (US$ Mn) and Forecast By Services
7.7.1. Managed Services
7.7.2. Professional Services
7.8. Market Size (US$ Mn) and Forecast By Verticals
7.8.1. BFSI
7.8.2. Healthcare
7.8.3. Telecommunication & ITES
7.8.4. Government
7.8.5. Retail
7.8.6. Travel & Hospitality
7.8.7. Education
7.8.8. Others
7.9. Market Size (US$ Mn) and Forecast By Enterprise Size
7.9.1. Large Enterprise
7.9.2. Medium Enterprise
7.9.3. Small Enterprise
7.9.4. Micro Enterprise
7.10. Drivers and Restraints: Impact Analysis
7.11. Market Attractiveness Analysis
7.11.1. By Country
7.11.2. By Solution
7.11.3. By Services
7.11.4. By Vertical
7.11.5. By Enterprise Size
7.12. Key Representative Market Participants
7.13. Market Presence (Intensity Map)
8. Latin America Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
8.1. Introduction
8.2. Regional Market Dynamics
8.2.1. Drivers
8.2.2. Restraints
8.2.3. Trends
8.3. Market Size (US$ Mn) By Country, 2012-2016
8.3.1. Brazil
8.3.2. Mexico
8.3.3. Argentina
8.3.4. Rest of Latin America
8.4. Market Size (US$ Mn) and Forecast By Country, 2017-2027
8.4.1. Brazil
8.4.2. Mexico
8.4.3. Argentina
8.4.4. Rest of Latin America
8.5. Market Size (US$ Mn) and Forecast By Solution
8.5.1. Unified Communication & Collaboration
8.5.2. Web Real-Time Communication (WebRTC)
8.5.3. Interactive Voice Response (IVR) with integral EPABX
8.5.4. Audio Conferencing
8.5.5. Video Conferencing
8.5.6. Voice Over Internet Protocol (VoIP) with cloud PBX
8.6. Market Size (US$ Mn) and Forecast By Services
8.6.1. Managed Services
8.6.2. Professional Services
8.7. Market Size (US$ Mn) and Forecast By Verticals
8.7.1. BFSI
8.7.2. Healthcare
8.7.3. Telecommunication & ITES
8.7.4. Government
8.7.5. Retail
8.7.6. Travel & Hospitality
8.7.7. Education
8.7.8. Others
8.8. Market Size (US$ Mn) and Forecast By Enterprise Size
8.8.1. Large Enterprise
8.8.2. Medium Enterprise
8.8.3. Small Enterprise
8.8.4. Micro Enterprise
8.9. Drivers and Restraints: Impact Analysis
8.10. Market Attractiveness Analysis
8.10.1. By Country
8.10.2. By Solution
8.10.3. By Services
8.10.4. By Vertical
8.10.5. By Enterprise Size
8.11. Key Representative Market Participants
8.12. Market Presence (Intensity Map)
9. Asia Pacific Excluding Japan (APEJ) Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
9.1. Introduction
9.2. Regional Market Dynamics
9.2.1. Drivers
9.2.2. Restraints
9.2.3. Trends
9.3. Market Size (US$ Mn) By Country, 2012-2016
9.3.1. China
9.3.2. India
9.3.3. Australia and New Zealand
9.3.4. ASEAN
9.3.5. Rest of APEJ
9.4. Market Size (US$ Mn) and Forecast By Country, 2017-2027
9.4.1. China
9.4.2. India
9.4.3. Australia and New Zealand
9.4.4. ASEAN
9.4.5. Rest of APEJ
9.5. Market Size (US$ Mn) and Forecast By Solution
9.5.1. Unified Communication & Collaboration
9.5.2. Web Real-Time Communication (WebRTC)
9.5.3. Interactive Voice Response (IVR) with integral EPABX
9.5.4. Audio Conferencing
9.5.5. Video Conferencing
9.5.6. Voice Over Internet Protocol (VoIP) with cloud PBX
9.6. Market Size (US$ Mn) and Forecast By Services
9.6.1. Managed Services
9.6.2. Professional Services
9.7. Market Size (US$ Mn) and Forecast By Verticals
9.7.1. BFSI
9.7.2. Healthcare
9.7.3. Telecommunication & ITES
9.7.4. Government
9.7.5. Retail
9.7.6. Travel & Hospitality
9.7.7. Education
9.7.8. Others
9.8. Market Size (US$ Mn) and Forecast By Enterprise Size
9.8.1. Large Enterprise
9.8.2. Medium Enterprise
9.8.3. Small Enterprise
9.8.4. Micro Enterprise
9.9. Drivers and Restraints: Impact Analysis
9.10. Market Attractiveness Analysis
9.10.1. By Country
9.10.2. By Solution
9.10.3. By Services
9.10.4. By Vertical
9.10.5. By Enterprise Size
9.11. Key Representative Market Participants
9.12. Market Presence (Intensity Map)
10. Japan Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
10.1. Introduction
10.2. Regional Market Dynamics
10.2.1. Drivers
10.2.2. Restraints
10.2.3. Trends
10.3. Market Size (US$ Mn) and Forecast By Solution
10.3.1. Unified Communication & Collaboration
10.3.2. Web Real-Time Communication (WebRTC)
10.3.3. Interactive Voice Response (IVR) with integral EPABX
10.3.4. Audio Conferencing
10.3.5. Video Conferencing
10.3.6. Voice Over Internet Protocol (VoIP) with cloud PBX
10.4. Market Size (US$ Mn) and Forecast By Services
10.4.1. Managed Services
10.4.2. Professional Services
10.5. Market Size (US$ Mn) and Forecast By Verticals
10.5.1. BFSI
10.5.2. Healthcare
10.5.3. Telecommunication & ITES
10.5.4. Government
10.5.5. Retail
10.5.6. Travel & Hospitality
10.5.7. Education
10.5.8. Others
10.6. Market Size (US$ Mn) and Forecast By Enterprise Size
10.6.1. Large Enterprise
10.6.2. Medium Enterprise
10.6.3. Small Enterprise
10.6.4. Micro Enterprise
10.7. Drivers and Restraints: Impact Analysis
10.8. Market Attractiveness Analysis
10.8.1. By Solution
10.8.2. By Services
10.8.3. By Vertical
10.8.4. By Enterprise Size
10.9. Key Representative Market Participants
10.10. Market Presence (Intensity Map)
11. Middle East and Africa Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
11.1. Introduction
11.2. Regional Market Dynamics
11.2.1. Drivers
11.2.2. Restraints
11.2.3. Trends
11.3. Market Size (US$ Mn) By Country, 2012-2016
11.3.1. GCC Countries
11.3.2. North Africa
11.3.3. South Africa
11.3.4. Rest of MEA
11.4. Market Size (US$ Mn) and Forecast By Country, 2017-2027
11.4.1. GCC Countries
11.4.2. Northern Africa
11.4.3. South Africa
11.4.4. Rest of MEA
11.5. Market Size (US$ Mn) and Forecast By Solution
11.5.1. Unified Communication & Collaboration
11.5.2. Web Real-Time Communication (WebRTC)
11.5.3. Interactive Voice Response (IVR) with integral EPABX
11.5.4. Audio Conferencing
11.5.5. Video Conferencing
11.5.6. Voice Over Internet Protocol (VoIP) with cloud PBX
11.6. Market Size (US$ Mn) and Forecast By Services
11.6.1. Managed Services
11.6.2. Professional Services
11.7. Market Size (US$ Mn) and Forecast By Verticals
11.7.1. BFSI
11.7.2. Healthcare
11.7.3. Telecommunication & ITES
11.7.4. Government
11.7.5. Retail
11.7.6. Travel & Hospitality
11.7.7. Education
11.7.8. Others
11.8. Market Size (US$ Mn) and Forecast By Enterprise Size
11.8.1. Large Enterprise
11.8.2. Medium Enterprise
11.8.3. Small Enterprise
11.8.4. Micro Enterprise
11.9. Drivers and Restraints: Impact Analysis
11.10. Market Attractiveness Analysis
11.10.1. By Solution
11.10.2. By Services
11.10.3. By Vertical
11.10.4. By Enterprise Size
11.11. Key Representative Market Participants
11.12. Market Presence (Intensity Map)
12. Forecast Factors: Relevance and Impact
13. Competition Landscape
13.1. Market Structure
13.2. Market Share Analysis
13.3. Competition Intensity Mapping By Market Taxonomy
13.4. Competition Dashboard
13.5. Company Profiles (Details – Overview, Financials, Strategy, Recent Developments)
13.5.1. Cisco System Inc.
13.5.2. IBM Corporation
13.5.3. Microsoft Corporation
13.5.4. Huawei Technologies Co. Ltd.
13.5.5. Avaya Inc.
13.5.6. Ozonetel Systems Pvt. Ltd
13.5.7. Bharti Airtel Ltd.
13.5.8. Vodafone Group PLC.
13.5.9. Mitel Networks Corporation
13.5.10. Dialogic Inc.
13.5.11. Netfortris Inc.
13.5.12. Knowlarity Communications Pvt Ltd.
13.5.13. Exotel Techom Pvt. Ltd.
13.5.14. VoiceTree Technologies Pvt Ltd.
13.5.15. Gintel AS
14. Global Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027
14.1. Introduction / Key Findings
14.2. Market Size (US$ Mn) and Forecast By Region
14.2.1. North America
14.2.2. Western Europe
14.2.3. Eastern Europe
14.2.4. Latin America
14.2.5. Asia Pacific Excluding Japan
14.2.6. Japan
14.2.7. Middle East and Africa
14.3. Market Attractiveness Analysis By Region
15. Global Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027, By Solution
15.1. Introduction
15.2. Market Size (US$ Mn) and Forecast By Solution
15.2.1. Unified Communication & Collaboration
15.2.2. Web Real-Time Communication (WebRTC)
15.2.3. Interactive Voice Response (IVR) with integral EPABX
15.2.4. Audio Conferencing
15.2.5. Video Conferencing
15.2.6. Voice Over Internet Protocol (VoIP) with cloud PBX
15.3. Key Trends / Developments
15.4. Market Attractiveness Analysis By Solution
16. Global Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027, By Services
16.1. Introduction / Key Findings
16.2. Market Size (US$ Mn) and Forecast By Services
16.2.1. Managed Services
16.2.2. Professional Services
16.3. Key Trends / Developments
16.4. Market Attractiveness Analysis By Services
17. Global Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027, By Vertical
17.1. Introduction / Key Findings
17.2. Market Size (US$ Mn) and Forecast By Vertical
17.2.1. BFSI
17.2.2. Healthcare
17.2.3. Telecommunication & ITES
17.2.4. Government
17.2.5. Retail
17.2.6. Travel & Hospitality
17.2.7. Education
17.2.8. Others
17.3. Key Trends / Developments
17.4. Market Attractiveness Analysis By Vertical
18. Global Cloud Communication Platform Market Analysis 2012–2016 and Forecast 2017–2027, By Enterprise Size
18.1. Introduction / Key Findings
18.2. Market Size (US$ Mn) and Forecast By Enterprise Size
18.2.1. Large Enterprise
18.2.2. Medium Enterprise
18.2.3. Small Enterprise
18.2.4. Micro Enterprise
18.3. Key Trends / Developments
18.4. Market Attractiveness Analysis By Enterprise Size
19. Assumptions and Acronyms Used
20. Research Methodology

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