Voice of Customer—Healthcare Cloud User Survey, Q3 2025
Description
This study examines how healthcare organizations are advancing their cloud strategies amid rising demand for AI, increased financial pressures, and growing operational complexity. Findings show that the cloud has become the core foundation of digital transformation, with adoption shifting from basic migration toward modernization, automation, and AI-driven intelligence. Hybrid, multicloud, and edge architectures continue to expand as organizations seek to improve performance, scalability, and clinical innovation while meeting stringent regulatory and security requirements.
In 2025, healthcare organizations are accelerating the transition from legacy systems to cloud-native and AI-enabled applications, reducing the share of non-cloud workloads to below 20%. However, skill shortages, cost optimization pressures, and increasing architectural complexity remain key constraints. As a result, reliance on third-party service providers continues to rise, with most healthcare enterprises either using or planning to use managed or professional services to support modernization, compliance, interoperability, and deployment of advanced cloud capabilities.
Overall, the study highlights a sector entering a mature phase of cloud adoption—one characterized by platform-led modernization, deeper integration of AI and analytics, greater use of edge computing, and a strong shift toward partnership-driven execution. This evolution positions cloud as a strategic enabler for clinical efficiency, patient experience, and long-term digital resilience.
In 2025, healthcare organizations are accelerating the transition from legacy systems to cloud-native and AI-enabled applications, reducing the share of non-cloud workloads to below 20%. However, skill shortages, cost optimization pressures, and increasing architectural complexity remain key constraints. As a result, reliance on third-party service providers continues to rise, with most healthcare enterprises either using or planning to use managed or professional services to support modernization, compliance, interoperability, and deployment of advanced cloud capabilities.
Overall, the study highlights a sector entering a mature phase of cloud adoption—one characterized by platform-led modernization, deeper integration of AI and analytics, greater use of edge computing, and a strong shift toward partnership-driven execution. This evolution positions cloud as a strategic enabler for clinical efficiency, patient experience, and long-term digital resilience.
Table of Contents
46 Pages
- Growth Environment
- Survey Findings-Highlights
- Key Findings
- Respondent Profile
- Healthcare Cloud Adoption vs Other Industries
- Hybrid Cloud and Edge Computing Set the Pace for Digital Transformation
- Strategic Priorities for Healthcare Organizations
- Evolving Landscape of Decision-Makers
- Technologies Driving Digital Transformation
- Data Growth Fuels Cloud Modernization
- Challenges in Cloud Implementation
- Infrastructure Adoption Patterns at the Heart of Healthcare Digital Transformation
- Cloud Becomes Healthcare's Digital Core
- Healthcare Accelerates AI-Driven Modernization
- Healthcare Modernizes Legacy Systems through Flexible, Low-Disruption Strategies
- Cloud Empowers Data-Driven, Transparent, and Sustainable Healthcare Growth
- Cloud-Native Solutions Accelerate Innovation and Intelligence in Healthcare
- Public Cloud Adoption Accelerates Efficiency, Scalability, and Innovation
- On-Premises Models Remain Vital for Control, Security, and Operational Familiarity
- Edge Computing Strengthens Real-Time, Secure, and Sustainable Healthcare Operations
- Third-Party Services Will Fuel Agility and Innovation
- Managed Service Providers Drive Cloud Modernization
- Third-Party Services Expand Across Cloud Transformation Stages
- Benefits of Engaging a Managed Cloud Services Provider
- Growth Opportunities Fuel the Growth Pipeline EngineTM
- Why is it Increasingly Difficult to Grow?
- The Strategic Imperative 8TM
- Benefits and Impacts of Growth Opportunities
- Next Steps
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