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Voice of Customer: Global Enterprise Network Access Services

Publisher Frost & Sullivan
Published Apr 18, 2024
SKU # MC18721108

Description

Voice of Customer: Global Enterprise Network Access Services


Businesses Prioritizing Network Access Flexibility that Translates into Transformational Growth

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses’ perceptions, decisions, and purchases regarding network access services. This analysis examines responses from businesses of different sizes across verticals including financial services, healthcare, retail, education, government, technology, and manufacturing.

Connectivity forms the basis of any network and technology, which is why businesses prioritize network access services in their network strategy planning. Frost & Sullivan aims to understand businesses’ perspectives on network access services including dedicated internet services, Ethernet, broadband, 4G/5G wireless cellular, private 4G/5G, fixed wireless broadband, and multiprotocol label switching.

The survey results provide a glimpse of plans to increase/decrease physical locations, procurement of wireline and wireless services, plans to use network access services in the next two years, access services used as a backup in branch and remote locations, applications that will drive bandwidth growth in the next two years, 5G adoption trends, and drivers and barriers of 5G adoption.

Table of Contents

    • Respondent Profile
  • Key Findings
    • Businesses are Embracing Digitalization to Stay Competitive
    • How Businesses Purchase Network Access and Use It for Backup
    • Critical Factors in Businesses Network Strategy and Top Applications that Drive Bandwidth Growth in the Next Two Years
    • Network Access Services: Businesses' Current and Future Perspective
    • 5G Adoption Trends and How Businesses Are Using 5G
    • Why Businesses are Embracing 5G
    • Perceived Barriers in Adoption of 5G
    • Businesses Willing to Pay a Premium for Additional 5G Functionality
    • 5G as Most Preferred Choice for Private Wireless Network
    • Mobile Operators as Top Choice to Deploy Private Wireless Network
    • Growth Opportunities Fuel the Growth Pipeline Engine
    • Why is it Increasingly Difficult to Grow?
    • The Strategic Imperative 8

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