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Technology Strategy and Digital Innovation in Workplace Management, Global, 2025–2030

Publisher Frost & Sullivan
Published Sep 10, 2025
SKU # MC20399467

Description

This Frost & Sullivan analysis of the global workplace management market identifies trends, technology strategies, and digital innovations worldwide. The workplace and the nature of work are evolving continuously to adapt to new technologies, social shifts, and economic realities.

Technology has a profound influence on the workplace management industry. Innovations such as cloud computing, augmented reality (AR), Internet of Things (IoT), and artificial intelligence (AI) are making operations more efficient and improving the work environment. Companies are focusing on enhancing the employee experience by improving communication and work-life balance to boost engagement and productivity. Sustainability is also gaining limelight as workplace management strategies become important in cost optimization and the achievement of environmental objectives. While large companies leverage resource optimization, small companies and startups are utilizing shared spaces to save costs. In general, workplace management solutions are contributing to smarter, more sustainable, and people-friendly workplaces.

Despite these advancements, the overall workplace management market is increasingly challenged by stiff pricing competition, market saturation, and increased operational costs that are straining consolidation. In addition to the resource dominance of established players posing a challenge to new entrants, the technical incompatibility, data security concerns, and organizational resistance to integrating IoT data with legacy systems are other barriers to entry. Effective workplace and facility management operations rely on accurate, integrated data; however, privacy regulations, data quality issues, and siloed systems hinder technology adoption and environmental optimization.

This Frost & Sullivan study examines the global workplace management market, focusing on technology strategies, digital innovations, and market growth drivers and restraints, as well as the competitive landscape. This research service also identifies the 3 key growth opportunities.

Table of Contents

Research Scope
Scope of Analysis
Segmentation
Distribution Channels
Industry Structure
Strategic Imperatives
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Workplace Management Industry
Growth Opportunity Analysis
Workplace Evolution
Workplace Trends
Digital Solutions for the Workplace
Hybrid Work Culture and Workplace
Growth Metrics
Growth Drivers
Growth Driver Analysis
Growth Restraints
Growth Restraint Analysis
Workplace Management Trend Overview
Workplace Management Short-Term Trends
Workplace Management Medium-Term Trends
Workplace Management Long-Term Trends
Competitive Environment
Key Competitors
Proposition of Market Participants—IWG
Proposition of Market Participants—Eptura
Proposition of Market Participants—CBRE
Proposition of Market Participants—Impact Hub
Proposition of Market Participants—Planon
Technology Strategy and Digital Innovation
Technology Strategy and Digital Innovation Overview
Technology Strategy and Digital Innovation: Workplace Sustainability and ESG Alignment
Technology Strategy and Digital Innovation: Workplace Sustainability and ESG Alignment—Impact Hub and IWG
Technology Strategy and Digital Innovation: Integration and Investment in IoT-related Technologies
Technology Strategy and Digital Innovation: Integration and Investment in IoT-related Technologies—FM:Systems and IWG
Technology Strategy and Digital Innovation: AI-driven Workplace Management
Technology Strategy and Digital Innovation: AI-driven Workplace Management—Eptura and CBRE
Technology Strategy and Digital Innovation: Employee Experience and Workplace Comfort
Technology Strategy and Digital Innovation: Employee Experience and Workplace Comfort—WeWork and Hub Australia
Technology Strategy and Digital Innovation: Workplace Security in the Digital Age
Technology Strategy and Digital Innovation: Workplace Security in the Digital Age—CBRE and JLL
Technology Strategy and Digital Innovation: Operational Efficiency Through Building Systems
Technology Strategy and Digital Innovation: Operational Efficiency through Building Systems—Johnson Controls and Schneider Electric
Technology Strategy and Digital Innovation: Metaverse as a Strategic Workplace Enabler
Technology Strategy and Digital Innovation: Metaverse as a Strategic Workplace Enabler—Kumospace and Spatial
Technology Strategy and Digital Innovation: Digital Twin Ecosystem for Data-driven Workplace Insights
Technology Strategy and Digital Innovation: Digital Twin Ecosystem for Data-driven Workplace Insights—Planon and Eptura
Technology Strategy and Digital Innovation: Asset-light Model in Shared Workspaces
Technology Strategy and Digital Innovation: Asset-light Model in Shared Workspaces—IWG and Awfis
Growth Opportunity Universe
Growth Opportunity 1: Workplace Digitalization
Growth Opportunity 2: Workplace Automation
Growth Opportunity 3: Partnerships on Workplace Advancement
Appendix & Next Steps
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
Legal Disclaimer
How Do Licenses Work?
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