Report cover image

Growth Opportunities for Telcos’ Enterprise GenAI Solutions, 2025–2030

Publisher Frost & Sullivan
Published Aug 08, 2025
SKU # MC20295401

Description

Artificial intelligence subset generative AI (GenAI) refers to technologies capable of creating new content, such as text, images, code, audio, and video, by learning from existing data and models. For telecommunications service providers (telcos), GenAI presents transformative opportunities beyond network optimization and customer support. By deploying proprietary large language models (LLMs) and integrating AI-driven services, telcos can unlock new B2B revenue streams and position themselves as strategic partners in enterprise digital transformation.

While most telcos have initiated AI, their maturity levels vary widely—from proof-of-concept stages to large-scale implementation across multiple use cases. However, a major barrier remains: the lack of unified, real-time enterprise data architectures hampers model training and limits the effectiveness of GenAI solutions. A well-defined AI strategy and roadmap, along with improved data readiness, are essential for realizing AI's full potential.

This report examines the current landscape of telco-led GenAI solutions for enterprise clients; benchmarks the most important telcos in North America, Europe, and Asia-Pacific; analyzes emerging trends and market dynamics; and highlights the key enablers and challenges shaping growth. It also identifies strategic opportunities for telcos to develop industry-specific AI and data management offerings.

Table of Contents

Research Scope
Scope of Analysis
Research Process and Methodology
Strategic Imperatives: Telcos’ Enterprise GenAI Solutions
Why is it Increasingly Difficult to Grow?
The Strategic Imperative
The Impact of the Top 3 Strategic Imperatives on Telcos’ Enterprise GenAI Solutions
Ecosystem of Telcos’ Enterprise GenAI Solutions
Competitive Environment
Key Competitors with Telcos’ Enterprise GenAI Solutions
Growth Opportunity Analysis: Telcos’ Enterprise GenAI Solutions
Growth Drivers
Growth Restraints
Applying AI to Generate New Revenue Streams: Telcos’ New Business Models
Applying AI to Generate New Revenue Streams: B2B Use Cases
Applying AI to Generate New Revenue Streams: New B2B Portfolio for Telcos
Companies to Action in Telcos’ Enterprise GenAI Solutions
Comparison of Top AI Initiatives
Altice’s GenAI Offerings to Enterprise Customers
Deutsche Telekom’s GenAI Offerings to Enterprise Customers
e& enterprise’s GenAI Offerings to Enterprise Customers
KT Corporation’s GenAI Offerings to Enterprise Customers
Lumen’s GenAI Offerings to Enterprise Customers
Orange Business’s GenAI Offerings to Enterprise Customers
SK TELECOM’s GenAI Offerings to Enterprise Customers
Telefónica´s GenAI Offerings to Enterprise Customers
Verizon’s GenAI Offerings to Enterprise Customers
Other Chinese Telcos’ GenAI Offerings to Enterprise Customers
Other Japanese Telcos’ GenAI Offerings to Enterprise Customers
Others Canadian Telcos’ GenAI Offerings to Enterprise Customers
Growth Opportunity Universe
Growth Opportunity 1: Industry-Specific Solutions
Growth Opportunity 2: Professional Services
Growth Opportunity 3: Product Enhancement
Growth Opportunity 4: Advertisement Enhancement
The Last Word
Key Findings
Next Steps
Benefits and Impacts of Growth Opportunities
Next Steps
Legal Disclaimer

Pricing

Currency Rates
How Do Licenses Work?

How Do Licenses Work?

The primary function of a report license is to define how many people within a company are authorized to use the purchased report. This is separate to how a report might be delivered. Unless specifically identified otherwise, the purchase option is Single User. Below is a helpful description of that license, along with a sampling of others most commonly offered.

  • This license allows only one user to have access to and to use/read the report. It is not one user at a time or one user group; it is an individual who will be reading and utilizing the report.

  • This license allows for the entire purchasing company to read and use the report. This is the license level that would allow for a report to be placed on an internal company shared drive for access by all employees of that direct company. This license does not extend to parent or sister company use.

  • This license is designed to allow an entire department within a company full access to a report. The departmental license is a great option for companies that have more than one location and the department is spread out all over the country/world

  • This license is for companies that have one location where they want the report to be accessible by all employees within that physical location.

  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

Head shot

Questions or Comments?

Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.
Chat Now
Contact Us