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Global Cloud Meeting and Team Collaboration Market, Forecast to 2029

Publisher Frost & Sullivan
Published May 14, 2025
SKU # MC20037517

Description

After experiencing a slowdown in 2023, the cloud meetings and team collaboration market returned to moderate growth in 2024. Revenue in 2024 reached $15.39 billion, growing at 5.1 percent YoY. The market is forecasted to reach $21.62 billion by 2029 at a 5-year compound annual growth rate (CAGR) of 7.0 percent.

Meetings and messaging remain foundational elements of communication platforms and represent a robust opportunity throughout the forecast period. Key growth vectors include AI-powered features, enhanced ease of use, greater engagement, and advanced analytics. The strong emergence of AI and automation is creating seismic shifts in the value of meetings and messaging, changing how users interact with these tools while creating new revenue opportunities for technology providers.

Video and chat have morphed from stand-alone products to integral components of an end-to-end UC stack. Evolving from traditional communication tools into a comprehensive platform where work itself lives, meeting and messaging apps have transformed into persistent collaboration environments that integrate conversations, data, third-party systems, and AI, enabling teams to make informed decisions and work more effectively.

Customer organizations and market participants, including technology vendors, service providers, channel partners, resellers, and IT/telecom decision-makers, among others, will find value in leveraging the findings of this study to develop sustainable growth strategies that tap into the growing wave of meetings and chat adoption across organizations of all sizes.

Table of Contents

Strategic Imperatives
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Cloud Meeting and Team Collaboration Market
Ecosystem
Scope of Analysis
Definitions
Market Overview
Market Overview
Competitive Landscape
Key Competitors
Key Findings from UC and AI Decision Maker Surveys: Hybrid Work Trends and Investment Priorities
Hybrid Work Movement
C-suite Influence Remains High While the Influence of Line-of-Business Heads is Growing
Roles Driving the Adoption of New Technology Solutions by Company Size
Enterprise AI Deployments Move Beyond Proof-of-Concept Stage
Improving Operational Efficiency is a Key Driver for AI Investments
Data Concerns and Ability to Assess ROI are Key Challenges
AI Deployments Across Business Functions
Primary Drivers for Investments in Communications and Collaboration Solutions
Customers Show a Strong Preference for a Single Stack—Phone, Chat, and Meetings on a Unified Platform
Current State of Technology Consolidation
Future Plans for Technology Consolidation
Growth Opportunity Analysis
Growth Metrics
Growth Drivers
Growth Restraints
Revenue and Installed License Forecast, Cloud Meetings and Team Collaboration
Revenue and License Forecast Analysis
Revenue Analysis by Region
Pricing Trends
Competitive Environment
Growth Opportunity Universe
Growth Opportunity 1: The AI opportunity
Appendix & Next Steps
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
Legal Disclaimer

Pricing

Currency Rates
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