Janitorial & Carpet Cleaning Services

Brief Excerpt from Industry Overview Chapter:

Companies in this industry clean building interiors, windows, carpets, and upholstery. Major US companies include divisions of companies such as ABM Industries, Coverall North America, Jani-King, Stanley Steemer, and Terminix; major companies based outside the US include divisions of Aeon Delight (Japan), Consorzio Nazionale Servizi (Italy), ISS World Services (Denmark), Mitie Group (UK), and Wisag (Germany).

COMPETITIVE LANDSCAPE

Commercial real estate occupancy drives demand for cleaning services. The profitability of individual companies depends on good marketing. Large companies have an advantage in serving customers with multiple locations. Small companies can compete effectively in local markets, especially for small business and residential customers.

PRODUCTS, OPERATIONS & TECHNOLOGY

Janitorial and custodial services account for 60% of the industry revenue, while on-site cleaning services account for 40%. Operations consist of crews cleaning commercial and industrial facilities and residential buildings by hand or with the help of basic equipment like floor polishers.