Enterprise Chat Applications: Disruption and Innovation for Collaboration and Communications
The modern dispersed and mobile workforce is finding productivity, collaboration and communications challenged by current business tools. A potential solution, Enterprise Chat Platforms — consumer-friendly, chat-based platforms which manage internal and external communications as well as business applications for the modern workforce. Not only do these enterprise chat platforms have the potential to improve work efficiency, they may also spawn significant innovation and disruption in the broader business application ecosystem. This report explores the market drivers and challenges for enterprise chat platforms, detailed review of the major players, market size/market share from 2015-2019 and vendor competitive analysis.