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Enterprise Chat Applications: Disruption and Innovation for Collaboration and Communications

About Compass Intelligence
Methodology
Introduction
Market Indicators
Industry Details and Market Data
Market Drivers
The Power of Chat
Chatbots
Convergely
Meekan
Roomino
DBot
Enterprise Messaging
Challenges & Barriers to Adoption
Key Forecasts and Market Data
Related Forecasts
Competitive Review
Slack
HipChat (Atlassian)
Facebook At Work
Yammer (Microsoft)
IBM Connections
SAP Jam
Cisco Spark
RingCentral Glip
CA Flowdock, ChatGrape, Jandi
Symphony
Enterprise Messaging App Use Case – HIPAA Compliance
TigerText
Carii
Red E App
Fueling the chatbot evolution -- KORE
The Case Against Enterprise Chat Platforms – BaseCamp’s View
Final Thoughts & Recommendations
List of Definitions and Acronyms
List of Figures
Figure 1. Worldwide Enterprise Messaging & Chat Users, 2015-2019 (In Millions) - Table
Figure 2. Worldwide Enterprise Messaging & Chat Users, 2015-2019 (In Millions) – Bar Chart
Figure 3. Worldwide Enterprise Messaging & Chat Revenue, 2015-2019 (In Millions) – Table
Figure 4. Worldwide Enterprise Messaging Revenue, 2015-2019 (In Millions) – Bar Chart
Figure 5. Enterprise Chat Platform Revenue Market Share, 2016
Figure 6. Enterprise Chat Platform Revenue Market Share, 2019
Figure 7. Enterprise Chat Platform Users Market Share, 2016
Figure 8. Enterprise Chat Platform Users Market Share, 2019 (in millions)
Figure 9. Enterprise Chat Platform Market Leaders, 2016-2019

Enterprise Chat Applications: Disruption and Innovation for Collaboration and Communications

The modern dispersed and mobile workforce is finding productivity, collaboration and communications challenged by current business tools. A potential solution, Enterprise Chat Platforms — consumer-friendly, chat-based platforms which manage internal and external communications as well as business applications for the modern workforce. Not only do these enterprise chat platforms have the potential to improve work efficiency, they may also spawn significant innovation and disruption in the broader business application ecosystem. This report explores the market drivers and challenges for enterprise chat platforms, detailed review of the major players, market size/market share from 2015-2019 and vendor competitive analysis.


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