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End User Insights around Device Reclamation and Recycling Program Participation: Mobile Phone and Device Recycling Survey-2Q 2015

End User Insights around Device Reclamation and Recycling Program Participation: Mobile Phone and Device Recycling Survey-2Q 2015

Hot off the presses from Compass Intelligence is the Mobile Phone and Device Recycling Survey Report 2Q 2015, which provides end user insights around mobile device reclamation. According to the latest survey results, at least 30% of the respondents (sample size of nearly 900) said they had recycled, traded in or sold back a used device in the last year. They did so with mobile carriers like Verizon who offer trade in and early upgrade programs and retailers such as Best Buy. The report also includes information around online vs in-store channels and popular models sold back. In fact, 22% of the survey respondents who said they participated in a trade-in program did so by trading in an old iPhone. To find out more about consumer behavior around device recycling, including what might motivate more users to turn their phones back in, please check out this report.


Sources: Compass Intelligence’s segment and market forecasts, which include business expenditures, market demographics, and usage and adoption statistics are built using multiple sources, including proprietary Compass Intelligence research. These sources include, but are not limited to, secondary research, government data and statistics (e.g. Department of Commerce, Federal Communication Commission, Bureau of Labor Statistics and US Census Bureau), primary research, vendor-based research and in-depth interviews with key decision-makers, where relevant. Compass Intelligence selects data sources to provide greatest degree of perspective on each market or segment, in addition to the highest level of data accuracy, stability, and consistency over time.

Survey Methodology
End User Mobile Insights (Carrier, Purchase and Upgrade Habits)
Insights from those who have Sold back, Traded or Recycled a device
Program Participation
Programs/Channels Used
Devices Sold Back/Device Value
Customer Education/Program Experience
End of Life Recycling
Summary
Insights from those Planning to Sell Back or Recycle
Appendix: Insights about Preowned Device Ownership
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