Field Service Management Market by Component (Solution and Service), Deployment (On-premise and Cloud), Organization Size (Large Enterprises and Small & Medium Sized Enterprises), and Industry Vertical (IT & Telecom, Healthcare & Life Sciences, Manufactur

Field Service Management Market by Component (Solution and Service), Deployment (On-premise and Cloud), Organization Size (Large Enterprises and Small & Medium Sized Enterprises), and Industry Vertical (IT & Telecom, Healthcare & Life Sciences, Manufacturing, BFSI, Transportation & Logistics, Energy & Utilities, Construction and Others): Global Opportunity Analysis and Industry Forecast, 2019–2026

Field service management (FSM) solution is an automated system, which streamlines all the processes associated with the field operations. Field service providers can schedule the orders and dispatch the right agent to the right work location and track the vehicles by using field service software. FSM solution enables companies to automate entire field management which helps in minimizing number of errors and delay. Thus, enabling companies in timely completion of field operations.

Increase in need for automation in field service operations, rise in need for real time visibility in field service management, proliferation of mobile devices, shifting preference toward cloud-technology, and need to keep track of all the activities & resources associated with field services are some of the key factors that drive the growth of the global field service management market. In addition, the need for managing service contracts, scheduling & dispatching field workers, and for achieving efficient performance from optimum utilization of field resources, is further propelling the demand of field service management solutions. However, scarcity of skilled labors and security concerns in terms of data privacy impede the growth of the market. On the contrary, integration of advanced technologies such as AI, augmented and virtual reality, machine learning with the field service management software and adoption of IoT driving the demand for cloud-based FSM solutions are some of the factors offering significant growth opportunities to the global field service management market during the forecast period.

The market is segmented on the basis of component, deployment, organization size, industry vertical, and region. By component, the market is divided into software, and services. The solution segment is sub-divided into segments such as schedule, dispatch, & route optimization, customer management, work order management, inventory management, service contract management, reporting & analytics, and others. The services segment is further categorized into implementation & integration, training & support, consultancy services. On the basis of deployment, the market is classified into on-premise and cloud. According to organization size market is classified into large enterprises and small & medium sized enterprises (SMEs). As per industry verticals, market is divided across IT & telecom, healthcare & life sciences, manufacturing, BFSI, transportation & logistics, energy & utilities, construction and others. Based on region, the global field service management market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The report includes a comprehensive analysis of the key players operating in the field service management market, which includes Oracle Corporation, Microsoft, IFS AB, Salesforce.com Inc., ServiceMax, OverIT, Comarch SA, Infor, Praxedo, and SAP SE.

KEY BENEFITS FOR STAKEHOLDERS

The study provides an in-depth analysis of the global field service management market along with the current & future trends to elucidate the imminent investment pockets.
Information about key drivers, restrains, and opportunities and their impact analyses on the market size isprovided in the report.
Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
The quantitative analysis of theglobal field service management market from 2018 to 2026 is provided to determine the market potential.

KEY MARKET SEGMENTS


By Component

Solution
Schedule, Dispatch, and Route Optimization
Customer Management
Work Order Management
Inventory Management
Service Contract Management
Reporting and Analytics
Others
Services
Implementation & integration
Training & support
Consultancy services

By Deployment

On-premise
Cloud

By Organization Size

Large enterprises
Small & Medium sized Enterprises (SMEs)

By Industry Vertical

IT & Telecom
Healthcare & life sciences
Manufacturing
BFSI
Transportation & Logistics
Energy & Utilities
Construction
Others

BY REGION

North America
U.S.
Canada
Europe
UK
Germany
France
Italy
Spain
Rest of Europe
Asia-Pacific
China
India
Japan
Singapore
Rest of Asia-Pacific
LAMEA
Latin America
Middle East
Africa

KEY MARKET PLAYERS

Comarch SA
IFS AB
Infor
Microsoft Corporation
Oracle Corporation
OverIT
Praxedo
Salesforce.com, Inc.
SAP SE
ServiceMax


CHAPTER 1: INTRODUCTION
1.1. REPORT DESCRIPTION
1.2. KEY BENEFITS FOR STAKEHOLDERS
1.3. KEY MARKET SEGMENTS
1.4. KEY MARKET PLAYERS
1.5. RESEARCH METHODOLOGY
1.5.1. Secondary research
1.5.2. Primary research
1.5.3. Analyst tools & models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. KEY FINDINGS
2.1.1. Top impacting factors
2.1.2. Top investment pockets
2.2. CXO PERSPECTIVE
CHAPTER 3: MARKET OVERVIEW
3.1. MARKET DEFINITION AND SCOPE
3.2. PORTER’S FIVE FORCES ANALYSIS
3.3. CASE STUDIES
3.3.1. Case Study 01
3.3.2. Case Study 02
3.4. MARKET DYNAMICS
3.4.1. Drivers
3.4.1.1. The need to keep a track of activities taking place in the field
3.4.1.2. Rise in demand for mobility for getting real-time visibility
3.4.1.3. Increase in adoption of automation & digitalization in the field services industry
3.4.2. Restraint
3.4.2.1. Scarcity of skilled workforce to operate on FSM
3.4.3. Opportunities
3.4.3.1. Integration of AI, AR and VR in field services sector
3.4.3.2. Increase in adoption of IoT drives the adoption of cloud-based FSM solution
CHAPTER 4: FIELD SERVICE MANAGEMENT MARKET, BY COMPONENT
4.1. OVERVIEW
4.2. SOLUTION
4.2.1. Key market trends, growth factors, and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market analysis by country
4.2.4. Field service management solution, by solution type
4.2.4.1. Schedule, Dispatch, and Route Optimization
4.2.4.2. Customer Management
4.2.4.3. Work Order Management
4.2.4.4. Inventory Management
4.2.4.5. Service Contract Management
4.2.4.6. Reporting and Analytics
4.2.4.7. Others
4.2.4.8. Field Service Management Market size and forecast, by solution type
4.3. SERVICES
4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market analysis by country
4.3.4. Field service management services market, by service type
4.3.4.1. Implementation & integration
4.3.4.2. Training & Support
4.3.4.3. Consulting
4.3.4.4. Field Service Management Market size and forecast, by service type
CHAPTER 5: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT
5.1. OVERVIEW
5.2. ON-PREMISE
5.2.1. Key market trends, growth factors, and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market analysis by country
5.3. CLOUD
5.3.1. Key market trends, growth factors and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market analysis by country
CHAPTER 6: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE
6.1. OVERVIEW
6.2. LARGE ENTERPRISES
6.2.1. Key market trends, growth factors, and opportunities
6.2.2. Market size and forecast, by region
6.2.3. Market analysis, by country
6.3. SMES
6.3.1. Key market trends, growth factors and opportunities
6.3.2. Market size and forecast, by region
6.3.3. Market analysis by country
CHAPTER 7: FIELD SERVICE MANAGEMENT MARKET, BY INDUSTRY VERTICAL
7.1. OVERVIEW
7.2. IT & TELECOM
7.2.1. Key market trends, growth factors, and opportunities
7.2.2. Market size and forecast, by region
7.2.3. Market analysis, by country
7.3. HEALTHCARE & LIFE SCIENCES
7.3.1. Key market trends, growth factors and opportunities
7.3.2. Market size and forecast, by region
7.3.3. Market analysis by country
7.4. MANUFACTURING
7.4.1. Key market trends, growth factors, and opportunities
7.4.2. Market size and forecast, by region
7.4.3. Market analysis, by country
7.5. BFSI
7.5.1. Key market trends, growth factors and opportunities
7.5.2. Market size and forecast, by region
7.5.3. Market analysis by country
7.6. TRANSPORTATION & LOGISTICS
7.6.1. Key market trends, growth factors, and opportunities
7.6.2. Market size and forecast, by region
7.6.3. Market analysis, by country
7.7. ENERGY & UTILITIES
7.7.1. Key market trends, growth factors and opportunities
7.7.2. Market size and forecast, by region
7.7.3. Market analysis by country
7.8. CONSTRUCTION
7.8.1. Key market trends, growth factors, and opportunities
7.8.2. Market size and forecast, by region
7.8.3. Market analysis, by country
7.9. OTHERS
7.9.1. Key market trends, growth factors and opportunities
7.9.2. Market size and forecast, by region
7.9.3. Market analysis by country
CHAPTER 8: FIELD SERVICE MANAGEMENT MARKET, BY REGION
8.1. OVERVIEW
8.2. NORTH AMERICA
8.2.1. Key market trends, growth factors and opportunities
8.2.2. Market size and forecast, by component
8.2.3. Market size and forecast, by deployment
8.2.4. Market size and forecast, by organization size
8.2.5. Market size and forecast, by industry vertical
8.2.6. Market analysis by country
8.2.6.1. U.S.
8.2.6.1.1. Market size and forecast, by component
8.2.6.1.2. Market size and forecast, by deployment
8.2.6.1.3. Market size and forecast, by organization size
8.2.6.1.4. Market size and forecast, by industry vertical
8.2.6.2. Canada
8.2.6.2.1. Market size and forecast, by component
8.2.6.2.2. Market size and forecast, by deployment
8.2.6.2.3. Market size and forecast, by organization size
8.2.6.2.4. Market size and forecast, by industry vertical
8.3. EUROPE
8.3.1. Key market trends, growth factors and opportunities
8.3.2. Market size and forecast, by component
8.3.3. Market size and forecast, by deployment
8.3.4. Market size and forecast, by organization size
8.3.5. Market size and forecast, by industry vertical
8.3.6. Market analysis by country
8.3.6.1. UK
8.3.6.1.1. Market size and forecast, by component
8.3.6.1.2. Market size and forecast, by deployment
8.3.6.1.3. Market size and forecast, by organization size
8.3.6.1.4. Market size and forecast, by industry vertical
8.3.6.2. Germany
8.3.6.2.1. Market size and forecast, by component
8.3.6.2.2. Market size and forecast, by deployment
8.3.6.2.3. Market size and forecast, by organization size
8.3.6.2.4. Market size and forecast, by industry vertical
8.3.6.3. France
8.3.6.3.1. Market size and forecast, by component
8.3.6.3.2. Market size and forecast, by deployment
8.3.6.3.3. Market size and forecast, by organization size
8.3.6.3.4. Market size and forecast, by industry vertical
8.3.6.4. Italy
8.3.6.4.1. Market size and forecast, by component
8.3.6.4.2. Market size and forecast, by deployment
8.3.6.4.3. Market size and forecast, by organization size
8.3.6.4.4. Market size and forecast, by industry vertical
8.3.6.5. Spain
8.3.6.5.1. Market size and forecast, by component
8.3.6.5.2. Market size and forecast, by deployment
8.3.6.5.3. Market size and forecast, by organization size
8.3.6.5.4. Market size and forecast, by industry vertical
8.3.6.6. Rest of Europe
8.3.6.6.1. Market size and forecast, by component
8.3.6.6.2. Market size and forecast, by deployment
8.3.6.6.3. Market size and forecast, by organization size
8.3.6.6.4. Market size and forecast, by industry vertical
8.4. ASIA-PACIFIC
8.4.1. Key market trends, growth factors and opportunities
8.4.2. Market size and forecast, by component
8.4.3. Market size and forecast, by deployment
8.4.4. Market size and forecast, by Organization size
8.4.5. Market size and forecast, by Industry Vertical
8.4.6. Market analysis by country
8.4.6.1. China
8.4.6.1.1. Market size and forecast, by component
8.4.6.1.2. Market size and forecast, by deployment
8.4.6.1.3. Market size and forecast, by organization size
8.4.6.1.4. Market size and forecast, by industry vertical
8.4.6.2. India
8.4.6.2.1. Market size and forecast, by component
8.4.6.2.2. Market size and forecast, by deployment
8.4.6.2.3. Market size and forecast, by organization size
8.4.6.2.4. Market size and forecast, by industry vertical
8.4.6.3. Japan
8.4.6.3.1. Market size and forecast, by component
8.4.6.3.2. Market size and forecast, by deployment
8.4.6.3.3. Market size and forecast, by organization size
8.4.6.3.4. Market size and forecast, by industry vertical
8.4.6.4. Singapore
8.4.6.4.1. Market size and forecast, by component
8.4.6.4.2. Market size and forecast, by deployment
8.4.6.4.3. Market size and forecast, by organization size
8.4.6.4.4. Market size and forecast, by industry vertical
8.4.6.5. Rest of Asia-Pacific
8.4.6.5.1. Market size and forecast, by component
8.4.6.5.2. Market size and forecast, by deployment
8.4.6.5.3. Market size and forecast, by organization size
8.4.6.5.4. Market size and forecast, by industry vertical
8.5. LAMEA
8.5.1. Key market trends, growth factors and opportunities
8.5.2. Market size and forecast, by component
8.5.3. Market size and forecast, by deployment
8.5.4. Market size and forecast, by Organization size
8.5.5. Market size and forecast, by Industry Vertical
8.5.6. Market analysis by country
8.5.6.1. Latin America
8.5.6.1.1. Market size and forecast, by component
8.5.6.1.2. Market size and forecast, by deployment
8.5.6.1.3. Market size and forecast, by organization size
8.5.6.1.4. Market size and forecast, by industry vertical
8.5.6.2. Middle East
8.5.6.2.1. Market size and forecast, by component
8.5.6.2.2. Market size and forecast, by deployment
8.5.6.2.3. Market size and forecast, by organization size
8.5.6.2.4. Market size and forecast, by industry vertical
8.5.6.3. Africa
8.5.6.3.1. Market size and forecast, by component
8.5.6.3.2. Market size and forecast, by deployment
8.5.6.3.3. Market size and forecast, by organization size
8.5.6.3.4. Market size and forecast, by industry vertical
CHAPTER 9: COMPETITIVE LANDSCAPE
9.1. COMPETITIVE DASHBOARD
9.2. TOP WINNING STRATEGIES
9.3. KEY DEVELOPMENTS
9.3.1. New product launches
9.3.2. Business expansions
9.3.3. Agreement
9.3.4. Partnership
9.3.5. Product development
9.3.6. Collaboration
9.3.7. Acquisition
CHAPTER 10: COMPANY PROFILES
10.1. COMARCH SA
10.1.1. Company overview
10.1.2. Key executives
10.1.3. Company snapshot
10.1.4. Operating business segments
10.1.5. Product portfolio
10.1.6. R&D Expenditure
10.1.7. Business performance
10.1.8. Key strategic moves and developments
10.2. IFS AB
10.2.1. Company overview
10.2.2. Key executives
10.2.3. Company snapshot
10.2.4. Product portfolio
10.2.5. Business performance
10.2.6. Key strategic moves and developments
10.3. INFOR
10.3.1. Company overview
10.3.2. Key executives
10.3.3. Company snapshot
10.3.4. Operating business segments
10.3.5. Product portfolio
10.3.6. R&D Expenditure
10.3.7. Business performance
10.3.8. Key strategic moves and developments
10.4. MICROSOFT CORPORATION
10.4.1. Company overview
10.4.2. Key executives
10.4.3. Company snapshot
10.4.4. Operating business segments
10.4.5. Product portfolio
10.4.6. R&D Expenditure
10.4.7. Business performance
10.4.8. Key strategic moves and developments
10.5. ORACLE CORPORATION
10.5.1. Company overview
10.5.2. Key executives
10.5.3. Company snapshot
10.5.4. Operating business segments
10.5.5. Product portfolio
10.5.6. R&D Expenditure
10.5.7. Business performance
10.5.8. Key strategic moves and developments
10.6. OVERIT
10.6.1. Company overview
10.6.2. Key executives
10.6.3. Company snapshot
10.6.4. Product portfolio
10.6.5. Key strategic moves and developments
10.7. PRAXEDO
10.7.1. Company overview
10.7.2. Key executives
10.7.3. Company snapshot
10.7.4. Product portfolio
10.8. SALESFORCE.COM, INC.
10.8.1. Company overview
10.8.2. Key executives
10.8.3. Company snapshot
10.8.4. Product portfolio
10.8.5. R&D Expenditure
10.8.6. Business performance
10.8.7. Key strategic moves and developments
10.9. SAP SE
10.9.1. Company overview
10.9.2. Key executives
10.9.3. Company snapshot
10.9.4. Operating business segments
10.9.5. Product portfolio
10.9.6. R&D Expenditure
10.9.7. Business performance
10.9.8. Key strategic moves and developments
10.10. SERVICEMAX
10.10.1. Company overview
10.10.2. Key executives
10.10.3. Company snapshot
10.10.4. Product portfolio
10.10.5. Key strategic moves and developments
LIST OF TABLES
TABLE 01. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE, BY COMPONENT, 2018-2026 ($MILLION)
TABLE 02. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR ON-PREMISE, BY REGION 2018–2026 ($MILLION)
TABLE 03. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE, BY SOLUTION TYPE, 2018–2026 ($MILLION)
TABLE 04. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR SERVICES, BY REGION 2018–2026 ($MILLION)
TABLE 05. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE, BY SERVICE TYPE, 2018–2026 ($MILLION)
TABLE 06. FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT 2018–2026 ($MILLION)
TABLE 07. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR ON-PREMISE, BY REGION 2018–2026 ($MILLION)
TABLE 08. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR CLOUD, BY REGION 2018–2026 ($MILLION)
TABLE 09. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 10. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR LARGE ENTERPRISES, BY REGION 2018–2026 ($MILLION)
TABLE 11. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE FOR SMES, BY REGION 2018–2026 ($MILLION)
TABLE 12. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 13. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR IT AND TELECOM, BY REGION 2018–2026 ($MILLION)
TABLE 14. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE FOR HEALTHCARE AND LIFE SCIENCES, BY REGION 2018–2026 ($MILLION)
TABLE 15. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR MANUFACTURING, BY REGION 2018–2026 ($MILLION)
TABLE 16. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE FOR BFSI, BY REGION 2018–2026 ($MILLION)
TABLE 17. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR IT AND TRANSPORTATION AND LOGISTICS, BY REGION 2018–2026 ($MILLION)
TABLE 18. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE FOR ENERGY AND UTILITIES, BY REGION 2018–2026 ($MILLION)
TABLE 19. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE FOR CONSTRUCTION, BY REGION 2018–2026 ($MILLION)
TABLE 20. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE FOR OTHERS, BY REGION 2018–2026 ($MILLION)
TABLE 21. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE, BY REGION, 2018-2026 ($MILLION)
TABLE 22. NORTH AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 23. NORTH AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 24. NORTH AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE 2018-2026 ($MILLION)
TABLE 25. NORTH AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 26. NORTH AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COUNTRY, 2018-2026 ($MILLION)
TABLE 27. U.S. FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 28. U.S. FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 29. U.S. FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 30. U.S. FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 31. CANADA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 32. CANADA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 33. CANADA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 34. CANADA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 35. EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 36. EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 37. EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE 2018-2026 ($MILLION)
TABLE 38. EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 39. EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COUNTRY, 2018-2026 ($MILLION)
TABLE 40. UK FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 41. UK FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 42. UK FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 43. UK FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 44. GERMANY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 45. GERMANY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 46. GERMANY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 47. GERMANY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 48. FRANCE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 49. FRANCE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 50. FRANCE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 51. FRANCE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 52. ITALY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 53. ITALY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 54. ITALY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 55. ITALY FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 56. SPAIN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 57. SPAIN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 58. SPAIN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 59. SPAIN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 60. REST OF EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 61. REST OF EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 62. REST OF EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 63. REST OF EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 64. ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 65. ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 66. ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE 2018-2026 ($MILLION)
TABLE 67. ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 68. ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COUNTRY, 2018-2026 ($MILLION)
TABLE 69. CHINA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 70. CHINA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 71. CHINA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 72. CHINA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 73. INDIA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 74. INDIA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 75. INDIA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 76. INDIA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 77. JAPAN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 78. JAPAN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 79. JAPAN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 80. JAPAN FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 81. SINGAPORE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 82. SINGAPORE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 83. SINGAPORE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 84. SINGAPORE FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 85. REST OF ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 86. REST OF ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 87. REST OF ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 88. REST OF ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 89. LAMEA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 90. LAMEA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 91. LAMEA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE 2018-2026 ($MILLION)
TABLE 92. LAMEA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 93. LAMEA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COUNTRY, 2017-2025 ($MILLION)
TABLE 94. LATIN AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 95. LATIN AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 96. LATIN AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 97. LATIN AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 98. MIDDLE EAST FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 99. MIDDLE EAST FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 100. MIDDLE EAST FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 101. MIDDLE EAST FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 102. AFRICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT 2018-2026 ($MILLION)
TABLE 103. AFRICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018-2026 ($MILLION)
TABLE 104. AFRICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
TABLE 105. AFRICA FIELD SERVICE MANAGEMENT MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
TABLE 106. KEY NEW PRODUCT LAUNCHES (2016-2019)
TABLE 107. KEY EXPANSIONS (2016-2019)
TABLE 108. AGREEMENT (2016-2019)
TABLE 109. PARTNERSHIP (2016-2019)
TABLE 110. PRODUCT DEVELOPMENTS (2016-2019)
TABLE 111. COLLABORATION (2016-2019)
TABLE 112. ACQUISTION (2016-2019)
TABLE 113. COMARCH SA: KEY EXECUTIVES
TABLE 114. COMARCH SA: COMPANY SNAPSHOT
TABLE 115. COMARCH SA: OPERATING SEGMENTS
TABLE 116. COMARCH SA: PRODUCT PORTFOLIO
TABLE 117. IFS AB: KEY EXECUTIVES
TABLE 118. IFS AB: COMPANY SNAPSHOT
TABLE 119. IFS AB: PRODUCT PORTFOLIO
TABLE 120. INFOR: KEY EXECUTIVES
TABLE 121. INFOR: COMPANY SNAPSHOT
TABLE 122. INFOR: OPERATING SEGMENTS
TABLE 123. INFOR: PRODUCT PORTFOLIO
TABLE 124. MICROSOFT CORPORATION: KEY EXECUTIVES
TABLE 125. MICROSOFT CORPORATION: COMPANY SNAPSHOT
TABLE 126. MICROSOFT CORPORATION: OPERATING SEGMENTS
TABLE 127. MICROSOFT CORPORATION: PRODUCT PORTFOLIO
TABLE 128. ORACLE CORPORATION: KEY EXECUTIVES
TABLE 129. ORACLE CORPORATION: COMPANY SNAPSHOT
TABLE 130. ORACLE CORPORATION: OPERATING SEGMENTS
TABLE 131. ORACLE CORPORATION: PRODUCT PORTFOLIO
TABLE 132. ORACLE CORPORATION: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 133. OVERIT: KEY EXECUTIVES
TABLE 134. OVERIT: COMPANY SNAPSHOT
TABLE 135. OVERIT: PRODUCT PORTFOLIO
TABLE 136. PRAXEDO: KEY EXECUTIVES
TABLE 137. PRAXEDO: COMPANY SNAPSHOT
TABLE 138. PRAXEDO: PRODUCT PORTFOLIO
TABLE 139. SALESFORCE.COM, INC.: KEY EXECUTIVES
TABLE 140. SALESFORCE.COM, INC.: COMPANY SNAPSHOT
TABLE 141. SALESFORCE.COM, INC.: PRODUCT PORTFOLIO
TABLE 142. SAP SE: KEY EXECUTIVES
TABLE 143. SAP SE: COMPANY SNAPSHOT
TABLE 144. SAP SE: OPERATING SEGMENTS
TABLE 145. SAP SE: PRODUCT PORTFOLIO
TABLE 146. SERVICEMAX: KEY EXECUTIVES
TABLE 147. SERVICEMAX: COMPANY SNAPSHOT
TABLE 148. SERVICEMAX: PRODUCT PORTFOLIO
LIST OF FIGURES
FIGURE 01. KEY MARKET SEGMENTS
FIGURE 02. GLOBAL FIELD SERVICE MANAGEMENT MARKET, 2018–2026
FIGURE 03. GLOBAL FIELD SERVICE MANAGEMENT MARKET, BY REGION, 2018-2026
FIGURE 04. TOP IMPACTING FACTORS
FIGURE 05. TOP INVESTMENT POCKETS
FIGURE 06. MODERATE BARGAINING POWER OF SUPPLIERS
FIGURE 07. MODERATE-TO-HIGH BARGAINING POWER OF BUYERS
FIGURE 08. MODERATE THREAT OF SUBSTITUTES
FIGURE 09. MODERATE-TO-HIGH THREAT OF NEW ENTRANTS
FIGURE 10. HIGH COMPETITIVE RIVALRY
FIGURE 11. GLOBAL FIELD SERVICE MANAGEMENT MARKET REVENUE, BY COMPONENT, 2018-2026 ($MILLION)
FIGURE 12. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT MARKET FOR SOLUTION BY COUNTRY, 2018 & 2026(%)
FIGURE 13. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET FOR SERVICES, BY COUNTRY, 2018 & 2026(%)
FIGURE 14. FIELD SERVICE MANAGEMENT MARKET REVENUE, BY DEPLOYMENT, 2018–2026($BILLION)
FIGURE 15. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT MARKET FOR ON-PREMISE BY COUNTRY, 2018 & 2026(%)
FIGURE 16. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET FOR CLOUD, BY COUNTRY, 2018 & 2026(%)
FIGURE 17. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE, BY ORGANIZATION SIZE, 2018-2026 ($MILLION)
FIGURE 18. COMPARATIVE SHARE ANALYSIS GLOBAL FIELD SERVICE MANAGEMENT MARKET FOR LARGE ENTERPRISES, BY COUNTRY, 2018 & 2026 (%)
FIGURE 19. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET FOR SMES, BY COUNTRY, 2018 & 2026(%)
FIGURE 20. GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2018-2026 ($MILLION)
FIGURE 21. COMPARATIVE SHARE ANALYSIS GLOBAL FIELD SERVICE MANAGEMENT MARKET FOR IT AND TELECOM, BY COUNTRY, 2018 & 2026 (%)
FIGURE 22. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET FOR HEALTHCARE AND LIFE SCIENCES, BY COUNTRY, 2018 & 2026(%)
FIGURE 23. COMPARATIVE SHARE ANALYSIS GLOBAL FIELD SERVICE MANAGEMENT MARKET FOR MANUFACTURING, BY COUNTRY, 2018 & 2026 (%)
FIGURE 24. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET FOR BFSI, BY COUNTRY, 2018 & 2026(%)
FIGURE 25. COMPARATIVE SHARE ANALYSIS GLOBAL FIELD SERVICE MANAGEMENT MARKET FOR TRANSPORTATION AND LOGISTICS, BY COUNTRY, 2018 & 2026 (%)
FIGURE 26. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET FOR ENERGY AND UTILITIES, BY COUNTRY, 2018 & 2026(%)
FIGURE 27. COMPARATIVE SHARE ANALYSIS GLOBAL FIELD SERVICE MANAGEMENT MARKET FOR CONSTRUCTION, BY COUNTRY, 2018 & 2026 (%)
FIGURE 28. COMPARATIVE SHARE ANALYSIS OF GLOBAL FIELD SERVICE MANAGEMENT SOFTWARE MARKET FOR OTHERS, BY COUNTRY, 2018 & 2026(%)
FIGURE 29. U.S. FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 30. CANADA FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 31. UK FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 32. GERMANY FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 33. FRANCE FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 34. ITALY FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 35. SPAIN FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 36. REST OF EUROPE FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 37. CHINA FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 38. INDIA FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 39. JAPAN FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 40. SINGAPORE FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 41. REST OF ASIA-PACIFIC FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 42. LATIN AMERICA FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 43. MIDDLE EAST FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 44. AFRICA FIELD SERVICE MANAGEMENT MARKET REVENUE, 2018-2026 ($MILLION)
FIGURE 45. COMPETITIVE DASHBOARD
FIGURE 46. COMPETITIVE DASHBOARD
FIGURE 47. COMPETITIVE HEATMAP OF KEY PLAYERS
FIGURE 48. TOP WINNING STRATEGIES, BY YEAR, 2016-2019
FIGURE 49. TOP WINNING STRATEGIES, BY DEVELOPMENT, 2016-2019
FIGURE 50. TOP WINNING STRATEGIES, BY COMPANY, 2016-2019
FIGURE 51. R&D EXPENDITURE, 2016–2018 ($MILLION)
FIGURE 52. COMARCH SA: REVENUE, 2016–2018 ($MILLION)
FIGURE 53. COMARCH SA: REVENUE SHARE BY REGION, 2018 (%)
FIGURE 54. IFS AB: REVENUE, 2016–2018 ($MILLION)
FIGURE 55. IFS AB: REVENUE SHARE BY REGION, 2018 (%)
FIGURE 56. R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 57. INFOR: REVENUE, 2017–2019 ($MILLION)
FIGURE 58. INFOR: REVENUE SHAR

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