Call Center Outsourcing Market Research Report by Operation, Industry, Region - Global Forecast to 2027 - Cumulative Impact of COVID-19

Call Center Outsourcing Market Research Report by Operation, Industry, Region - Global Forecast to 2027 - Cumulative Impact of COVID-19

The Global Call Center Outsourcing Market size was estimated at USD 248.96 billion in 2021 and expected to reach USD 270.76 billion in 2022, and is projected to grow at a CAGR 8.93% to reach USD 416.12 billion by 2027.

Market Statistics:

The report provides market sizing and forecast across 7 major currencies - USD, EUR, JPY, GBP, AUD, CAD, and CHF. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2020 are considered as historical years, 2021 as the base year, 2022 as the estimated year, and years from 2023 to 2027 are considered as the forecast period.

Market Segmentation & Coverage:

This research report categorizes the Call Center Outsourcing to forecast the revenues and analyze the trends in each of the following sub-markets:

Based on Operation, the market was studied across Inbound and Outbound. The Inbound is further studied across Customer Service, Customer Surveys, Help Desk Services, Inbound Sales, Lead Qualification, Order Processing, and Reservation Services. The Outbound is further studied across Appointment Setting, Call Back Services., Customer Retention, Lead Generation, Market Research, Surveys & Feedback, and Telesales & Upsells.

Based on Industry, the market was studied across Aerospace & Defense, Automotive & Transportation, Banking, Financial Services & Insurance, Building, Construction & Real Estate, Consumer Goods & Retail, Education, Energy & Utilities, Government & Public Sector, Healthcare & Life Sciences, Information Technology, Manufacturing, Media & Entertainment, Telecommunication, and Travel & Hospitality.

Based on Region, the market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

Cumulative Impact of COVID-19:

COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.

Cumulative Impact of 2022 Russia Ukraine Conflict:

We continuously monitor and update reports on political and economic uncertainty due to the Russian invasion of Ukraine. Negative impacts are significantly foreseen globally, especially across Eastern Europe, European Union, Eastern & Central Asia, and the United States. This contention has severely affected lives and livelihoods and represents far-reaching disruptions in trade dynamics. The potential effects of ongoing war and uncertainty in Eastern Europe are expected to have an adverse impact on the world economy, with especially long-term harsh effects on Russia.This report uncovers the impact of demand & supply, pricing variants, strategic uptake of vendors, and recommendations for Call Center Outsourcing market considering the current update on the conflict and its global response.

Competitive Strategic Window:

The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix evaluates and categorizes the vendors in the Call Center Outsourcing Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

Market Share Analysis:

The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.

Competitive Scenario:

The Competitive Scenario provides an outlook analysis of the various business growth strategies adopted by the vendors. The news covered in this section deliver valuable thoughts at the different stage while keeping up-to-date with the business and engage stakeholders in the economic debate. The competitive scenario represents press releases or news of the companies categorized into Merger & Acquisition, Agreement, Collaboration, & Partnership, New Product Launch & Enhancement, Investment & Funding, and Award, Recognition, & Expansion. All the news collected help vendor to understand the gaps in the marketplace and competitor’s strength and weakness thereby, providing insights to enhance product and service.

Company Usability Profiles:

The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Call Center Outsourcing Market, including Accenture, Atento SA, Bertelsmann SE & Co. KGaA, Capgemini, Cognizant, Go4Customer, HCL Technologies, Hinduja Global Solutions Ltd., IBM Global Services, Infosys, Sitel Group, StarTek Inc., Sykes Enterprises Inc., SYNNEX Corp., Tata Consultancy Services, Tech Mahindra, Teleperformance SE, Transcom Holding AB, TTEC Holdings Inc., and WNS Global Services.

The report provides insights on the following pointers:

1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:

1. What is the market size and forecast of the Global Call Center Outsourcing Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Call Center Outsourcing Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Call Center Outsourcing Market?
4. What is the competitive strategic window for opportunities in the Global Call Center Outsourcing Market?
5. What are the technology trends and regulatory frameworks in the Global Call Center Outsourcing Market?
6. What is the market share of the leading vendors in the Global Call Center Outsourcing Market?
7. What modes and strategic moves are considered suitable for entering the Global Call Center Outsourcing Market?

Please Note: PDF & Excel + Online Access - 1 Year


1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Need for skilled staff & specialized knowledge
5.1.1.2. Improved scalability and productivity
5.1.1.3. Increasing deployment of cloud-based call center software
5.1.2. Restraints
5.1.2.1. Digital engagements preferred over voice-based customer service
5.1.2.2. Transparency & security issues
5.1.3. Opportunities
5.1.3.1. Multichannel to omnichannel customer delivery
5.1.3.2. Big data and call center analytics
5.1.3.3. Bimodal approach for call centre operations
5.1.4. Challenges
5.1.4.1. Decline in offshoring activity
5.2. Cumulative Impact of COVID-19
6. Call Center Outsourcing Market, by Operation
6.1. Introduction
6.2. Inbound
6.3.1. Customer Service
6.3.2. Customer Surveys
6.3.3. Help Desk Services
6.3.4. Inbound Sales
6.3.5. Lead Qualification
6.3.6. Order Processing
6.3.7. Reservation Services
6.3. Outbound
6.4.1. Appointment Setting
6.4.2. Call Back Services.
6.4.3. Customer Retention
6.4.4. Lead Generation
6.4.5. Market Research
6.4.6. Surveys & Feedback
6.4.7. Telesales & Upsells
7. Call Center Outsourcing Market, by Industry
7.1. Introduction
7.2. Aerospace & Defense
7.3. Automotive & Transportation
7.4. Banking, Financial Services & Insurance
7.5. Building, Construction & Real Estate
7.6. Consumer Goods & Retail
7.7. Education
7.8. Energy & Utilities
7.9. Government & Public Sector
7.10. Healthcare & Life Sciences
7.11. Information Technology
7.12. Manufacturing
7.13. Media & Entertainment
7.14. Telecommunication
7.15. Travel & Hospitality
8. Americas Call Center Outsourcing Market
8.1. Introduction
8.2. Argentina
8.3. Brazil
8.4. Canada
8.5. Mexico
8.6. United States
9. Asia-Pacific Call Center Outsourcing Market
9.1. Introduction
9.2. Australia
9.3. China
9.4. India
9.5. Indonesia
9.6. Japan
9.7. Malaysia
9.8. Philippines
9.9. Singapore
9.10. South Korea
9.11. Taiwan
9.12. Thailand
9.13. Vietnam
10. Europe, Middle East & Africa Call Center Outsourcing Market
10.1. Introduction
10.2. Denmark
10.3. Egypt
10.4. Finland
10.5. France
10.6. Germany
10.7. Israel
10.8. Italy
10.9. Netherlands
10.10. Nigeria
10.11. Norway
10.12. Poland
10.13. Qatar
10.14. Russia
10.15. Saudi Arabia
10.16. South Africa
10.17. Spain
10.18. Sweden
10.19. Switzerland
10.20. Turkey
10.21. United Arab Emirates
10.22. United Kingdom
11. Competitive Landscape
11.1. FPNV Positioning Matrix
11.1.1. Quadrants
11.1.2. Business Strategy
11.1.3. Product Satisfaction
11.2. Market Ranking Analysis, By Key Player
11.3. Market Share Analysis, By Key Player
11.4. Competitive Scenario
11.4.1. Merger & Acquisition
11.4.2. Agreement, Collaboration, & Partnership
11.4.3. New Product Launch & Enhancement
11.4.4. Investment & Funding
11.4.5. Award, Recognition, & Expansion
12. Company Usability Profiles
12.1. Accenture
12.1.1. Business Overview
12.1.2. Key Executives
12.1.3. Product & Services
12.2. Atento SA
12.2.1. Business Overview
12.2.2. Key Executives
12.2.3. Product & Services
12.3. Bertelsmann SE & Co. KGaA
12.3.1. Business Overview
12.3.2. Key Executives
12.3.3. Product & Services
12.4. Capgemini
12.4.1. Business Overview
12.4.2. Key Executives
12.4.3. Product & Services
12.5. Cognizant
12.5.1. Business Overview
12.5.2. Key Executives
12.5.3. Product & Services
12.6. Go4Customer
12.6.1. Business Overview
12.6.2. Key Executives
12.6.3. Product & Services
12.7. HCL Technologies
12.7.1. Business Overview
12.7.2. Key Executives
12.7.3. Product & Services
12.8. Hinduja Global Solutions Ltd.
12.8.1. Business Overview
12.8.2. Key Executives
12.8.3. Product & Services
12.9. IBM Global Services
12.9.1. Business Overview
12.9.2. Key Executives
12.9.3. Product & Services
12.10. Infosys
12.10.1. Business Overview
12.10.2. Key Executives
12.10.3. Product & Services
12.11. Sitel Group
12.11.1. Business Overview
12.11.2. Key Executives
12.11.3. Product & Services
12.12. StarTek Inc.
12.12.1. Business Overview
12.12.2. Key Executives
12.12.3. Product & Services
12.13. Sykes Enterprises Inc.
12.13.1. Business Overview
12.13.2. Key Executives
12.13.3. Product & Services
12.14. SYNNEX Corp.
12.14.1. Business Overview
12.14.2. Key Executives
12.14.3. Product & Services
12.15. Tata Consultancy Services
12.15.1. Business Overview
12.15.2. Key Executives
12.15.3. Product & Services
12.16. Tech Mahindra
12.16.1. Business Overview
12.16.2. Key Executives
12.16.3. Product & Services
12.17. Teleperformance SE
12.17.1. Business Overview
12.17.2. Key Executives
12.17.3. Product & Services
12.18. Transcom Holding AB
12.18.1. Business Overview
12.18.2. Key Executives
12.18.3. Product & Services
12.19. TTEC Holdings Inc.
12.19.1. Business Overview
12.19.2. Key Executives
12.19.3. Product & Services
12.20. WNS Global Services
12.20.1. Business Overview
12.20.2. Key Executives
12.20.3. Product & Services
13. Appendix
13.1. Discussion Guide
13.2. License & Pricing
List of Figures
FIGURE 1. GLOBAL CALL CENTER OUTSOURCING MARKET: RESEARCH PROCESS
FIGURE 2. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, 2021 VS 2027
FIGURE 3. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 4. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY REGION, 2021 VS 2027 (%)
FIGURE 5. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY REGION, 2021 VS 2027 (USD BILLION)
FIGURE 6. GLOBAL CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY REGION, 2027
FIGURE 7. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (%)
FIGURE 8. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (USD BILLION)
FIGURE 9. GLOBAL CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY COUNTRY, 2027
FIGURE 10. GLOBAL CALL CENTER OUTSOURCING MARKET DYNAMICS
FIGURE 11. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2021 VS 2027 (%)
FIGURE 12. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2021 VS 2027 (USD BILLION)
FIGURE 13. GLOBAL CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY OPERATION, 2027
FIGURE 14. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND, 2018-2027 (USD BILLION)
FIGURE 15. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SERVICE, 2018-2027 (USD BILLION)
FIGURE 16. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SURVEYS, 2018-2027 (USD BILLION)
FIGURE 17. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HELP DESK SERVICES, 2018-2027 (USD BILLION)
FIGURE 18. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND SALES, 2018-2027 (USD BILLION)
FIGURE 19. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD QUALIFICATION, 2018-2027 (USD BILLION)
FIGURE 20. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ORDER PROCESSING, 2018-2027 (USD BILLION)
FIGURE 21. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY RESERVATION SERVICES, 2018-2027 (USD BILLION)
FIGURE 22. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY OUTBOUND, 2018-2027 (USD BILLION)
FIGURE 23. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY APPOINTMENT SETTING, 2018-2027 (USD BILLION)
FIGURE 24. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CALL BACK SERVICES., 2018-2027 (USD BILLION)
FIGURE 25. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER RETENTION, 2018-2027 (USD BILLION)
FIGURE 26. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD GENERATION, 2018-2027 (USD BILLION)
FIGURE 27. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MARKET RESEARCH, 2018-2027 (USD BILLION)
FIGURE 28. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY SURVEYS & FEEDBACK, 2018-2027 (USD BILLION)
FIGURE 29. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELESALES & UPSELLS, 2018-2027 (USD BILLION)
FIGURE 30. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2021 VS 2027 (%)
FIGURE 31. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2021 VS 2027 (USD BILLION)
FIGURE 32. GLOBAL CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY INDUSTRY, 2027
FIGURE 33. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AEROSPACE & DEFENSE, 2018-2027 (USD BILLION)
FIGURE 34. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, 2018-2027 (USD BILLION)
FIGURE 35. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, 2018-2027 (USD BILLION)
FIGURE 36. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BUILDING, CONSTRUCTION & REAL ESTATE, 2018-2027 (USD BILLION)
FIGURE 37. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CONSUMER GOODS & RETAIL, 2018-2027 (USD BILLION)
FIGURE 38. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY EDUCATION, 2018-2027 (USD BILLION)
FIGURE 39. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ENERGY & UTILITIES, 2018-2027 (USD BILLION)
FIGURE 40. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, 2018-2027 (USD BILLION)
FIGURE 41. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, 2018-2027 (USD BILLION)
FIGURE 42. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INFORMATION TECHNOLOGY, 2018-2027 (USD BILLION)
FIGURE 43. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MANUFACTURING, 2018-2027 (USD BILLION)
FIGURE 44. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, 2018-2027 (USD BILLION)
FIGURE 45. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELECOMMUNICATION, 2018-2027 (USD BILLION)
FIGURE 46. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TRAVEL & HOSPITALITY, 2018-2027 (USD BILLION)
FIGURE 47. AMERICAS CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 48. AMERICAS CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (%)
FIGURE 49. AMERICAS CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (USD BILLION)
FIGURE 50. AMERICAS CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY COUNTRY, 2027
FIGURE 51. ARGENTINA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 52. BRAZIL CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 53. CANADA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 54. MEXICO CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 55. UNITED STATES CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 56. UNITED STATES CALL CENTER OUTSOURCING MARKET SIZE, BY STATE, 2021 VS 2027 (%)
FIGURE 57. UNITED STATES CALL CENTER OUTSOURCING MARKET SIZE, BY STATE, 2021 VS 2027 (USD BILLION)
FIGURE 58. UNITED STATES CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY STATE, 2027
FIGURE 59. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 60. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (%)
FIGURE 61. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (USD BILLION)
FIGURE 62. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY COUNTRY, 2027
FIGURE 63. AUSTRALIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 64. CHINA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 65. INDIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 66. INDONESIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 67. JAPAN CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 68. MALAYSIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 69. PHILIPPINES CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 70. SINGAPORE CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 71. SOUTH KOREA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 72. TAIWAN CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 73. THAILAND CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 74. VIETNAM CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 75. EUROPE, MIDDLE EAST & AFRICA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 76. EUROPE, MIDDLE EAST & AFRICA CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (%)
FIGURE 77. EUROPE, MIDDLE EAST & AFRICA CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2021 VS 2027 (USD BILLION)
FIGURE 78. EUROPE, MIDDLE EAST & AFRICA CALL CENTER OUTSOURCING MARKET COMPETITIVE STRATEGIC WINDOW, BY COUNTRY, 2027
FIGURE 79. DENMARK CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 80. EGYPT CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 81. FINLAND CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 82. FRANCE CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 83. GERMANY CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 84. ISRAEL CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 85. ITALY CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 86. NETHERLANDS CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 87. NIGERIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 88. NORWAY CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 89. POLAND CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 90. QATAR CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 91. RUSSIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 92. SAUDI ARABIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 93. SOUTH AFRICA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 94. SPAIN CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 95. SWEDEN CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 96. SWITZERLAND CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 97. TURKEY CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 98. UNITED ARAB EMIRATES CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 99. UNITED KINGDOM CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
FIGURE 100. GLOBAL CALL CENTER OUTSOURCING MARKET: FPNV POSITIONING MATRIX, 2021
FIGURE 101. GLOBAL CALL CENTER OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2021
FIGURE 102. GLOBAL CALL CENTER OUTSOURCING MARKET COMPETITIVE SCENARIO, BY KEY TYPE, 2021
List of Tables
TABLE 1. GLOBAL CALL CENTER OUTSOURCING MARKET SEGMENTATION & COVERAGE
TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018–2021
TABLE 3. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 4. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY REGION, 2018-2027 (USD BILLION)
TABLE 5. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2027 (USD BILLION)
TABLE 6. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 7. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND, 2018-2027 (USD BILLION)
TABLE 8. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND, BY REGION, 2018-2027 (USD BILLION)
TABLE 9. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND, BY REGION, 2018-2027 (USD BILLION)
TABLE 10. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SERVICE, 2018-2027 (USD BILLION)
TABLE 11. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2018-2027 (USD BILLION)
TABLE 12. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2018-2027 (USD BILLION)
TABLE 13. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SURVEYS, 2018-2027 (USD BILLION)
TABLE 14. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SURVEYS, BY REGION, 2018-2027 (USD BILLION)
TABLE 15. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER SURVEYS, BY REGION, 2018-2027 (USD BILLION)
TABLE 16. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HELP DESK SERVICES, 2018-2027 (USD BILLION)
TABLE 17. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HELP DESK SERVICES, BY REGION, 2018-2027 (USD BILLION)
TABLE 18. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HELP DESK SERVICES, BY REGION, 2018-2027 (USD BILLION)
TABLE 19. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND SALES, 2018-2027 (USD BILLION)
TABLE 20. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND SALES, BY REGION, 2018-2027 (USD BILLION)
TABLE 21. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INBOUND SALES, BY REGION, 2018-2027 (USD BILLION)
TABLE 22. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD QUALIFICATION, 2018-2027 (USD BILLION)
TABLE 23. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD QUALIFICATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 24. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD QUALIFICATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 25. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ORDER PROCESSING, 2018-2027 (USD BILLION)
TABLE 26. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ORDER PROCESSING, BY REGION, 2018-2027 (USD BILLION)
TABLE 27. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ORDER PROCESSING, BY REGION, 2018-2027 (USD BILLION)
TABLE 28. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY RESERVATION SERVICES, 2018-2027 (USD BILLION)
TABLE 29. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY RESERVATION SERVICES, BY REGION, 2018-2027 (USD BILLION)
TABLE 30. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY RESERVATION SERVICES, BY REGION, 2018-2027 (USD BILLION)
TABLE 31. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY OUTBOUND, 2018-2027 (USD BILLION)
TABLE 32. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY OUTBOUND, BY REGION, 2018-2027 (USD BILLION)
TABLE 33. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY OUTBOUND, BY REGION, 2018-2027 (USD BILLION)
TABLE 34. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY APPOINTMENT SETTING, 2018-2027 (USD BILLION)
TABLE 35. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY APPOINTMENT SETTING, BY REGION, 2018-2027 (USD BILLION)
TABLE 36. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY APPOINTMENT SETTING, BY REGION, 2018-2027 (USD BILLION)
TABLE 37. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CALL BACK SERVICES., 2018-2027 (USD BILLION)
TABLE 38. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CALL BACK SERVICES., BY REGION, 2018-2027 (USD BILLION)
TABLE 39. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CALL BACK SERVICES., BY REGION, 2018-2027 (USD BILLION)
TABLE 40. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER RETENTION, 2018-2027 (USD BILLION)
TABLE 41. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER RETENTION, BY REGION, 2018-2027 (USD BILLION)
TABLE 42. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CUSTOMER RETENTION, BY REGION, 2018-2027 (USD BILLION)
TABLE 43. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD GENERATION, 2018-2027 (USD BILLION)
TABLE 44. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD GENERATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 45. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY LEAD GENERATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 46. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MARKET RESEARCH, 2018-2027 (USD BILLION)
TABLE 47. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MARKET RESEARCH, BY REGION, 2018-2027 (USD BILLION)
TABLE 48. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MARKET RESEARCH, BY REGION, 2018-2027 (USD BILLION)
TABLE 49. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY SURVEYS & FEEDBACK, 2018-2027 (USD BILLION)
TABLE 50. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY SURVEYS & FEEDBACK, BY REGION, 2018-2027 (USD BILLION)
TABLE 51. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY SURVEYS & FEEDBACK, BY REGION, 2018-2027 (USD BILLION)
TABLE 52. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELESALES & UPSELLS, 2018-2027 (USD BILLION)
TABLE 53. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELESALES & UPSELLS, BY REGION, 2018-2027 (USD BILLION)
TABLE 54. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELESALES & UPSELLS, BY REGION, 2018-2027 (USD BILLION)
TABLE 55. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 56. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AEROSPACE & DEFENSE, 2018-2027 (USD BILLION)
TABLE 57. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AEROSPACE & DEFENSE, BY REGION, 2018-2027 (USD BILLION)
TABLE 58. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AEROSPACE & DEFENSE, BY REGION, 2018-2027 (USD BILLION)
TABLE 59. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, 2018-2027 (USD BILLION)
TABLE 60. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 61. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 62. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, 2018-2027 (USD BILLION)
TABLE 63. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2018-2027 (USD BILLION)
TABLE 64. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2018-2027 (USD BILLION)
TABLE 65. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BUILDING, CONSTRUCTION & REAL ESTATE, 2018-2027 (USD BILLION)
TABLE 66. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BUILDING, CONSTRUCTION & REAL ESTATE, BY REGION, 2018-2027 (USD BILLION)
TABLE 67. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY BUILDING, CONSTRUCTION & REAL ESTATE, BY REGION, 2018-2027 (USD BILLION)
TABLE 68. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CONSUMER GOODS & RETAIL, 2018-2027 (USD BILLION)
TABLE 69. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY REGION, 2018-2027 (USD BILLION)
TABLE 70. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY REGION, 2018-2027 (USD BILLION)
TABLE 71. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY EDUCATION, 2018-2027 (USD BILLION)
TABLE 72. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY EDUCATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 73. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY EDUCATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 74. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ENERGY & UTILITIES, 2018-2027 (USD BILLION)
TABLE 75. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ENERGY & UTILITIES, BY REGION, 2018-2027 (USD BILLION)
TABLE 76. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY ENERGY & UTILITIES, BY REGION, 2018-2027 (USD BILLION)
TABLE 77. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, 2018-2027 (USD BILLION)
TABLE 78. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2027 (USD BILLION)
TABLE 79. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2027 (USD BILLION)
TABLE 80. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, 2018-2027 (USD BILLION)
TABLE 81. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2018-2027 (USD BILLION)
TABLE 82. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2018-2027 (USD BILLION)
TABLE 83. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INFORMATION TECHNOLOGY, 2018-2027 (USD BILLION)
TABLE 84. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INFORMATION TECHNOLOGY, BY REGION, 2018-2027 (USD BILLION)
TABLE 85. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY INFORMATION TECHNOLOGY, BY REGION, 2018-2027 (USD BILLION)
TABLE 86. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MANUFACTURING, 2018-2027 (USD BILLION)
TABLE 87. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2027 (USD BILLION)
TABLE 88. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2027 (USD BILLION)
TABLE 89. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, 2018-2027 (USD BILLION)
TABLE 90. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2027 (USD BILLION)
TABLE 91. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2027 (USD BILLION)
TABLE 92. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELECOMMUNICATION, 2018-2027 (USD BILLION)
TABLE 93. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELECOMMUNICATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 94. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TELECOMMUNICATION, BY REGION, 2018-2027 (USD BILLION)
TABLE 95. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TRAVEL & HOSPITALITY, 2018-2027 (USD BILLION)
TABLE 96. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2027 (USD BILLION)
TABLE 97. GLOBAL CALL CENTER OUTSOURCING MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2027 (USD BILLION)
TABLE 98. AMERICAS CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 99. AMERICAS CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2027 (USD BILLION)
TABLE 100. AMERICAS CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 101. AMERICAS CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 102. ARGENTINA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 103. ARGENTINA CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 104. ARGENTINA CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 105. BRAZIL CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 106. BRAZIL CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 107. BRAZIL CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 108. CANADA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 109. CANADA CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 110. CANADA CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 111. MEXICO CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 112. MEXICO CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 113. MEXICO CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 114. UNITED STATES CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 115. UNITED STATES CALL CENTER OUTSOURCING MARKET SIZE, BY STATE, 2018-2027 (USD BILLION)
TABLE 116. UNITED STATES CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 117. UNITED STATES CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 118. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 119. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2027 (USD BILLION)
TABLE 120. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 121. ASIA-PACIFIC CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 122. AUSTRALIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 123. AUSTRALIA CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 124. AUSTRALIA CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 125. CHINA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 126. CHINA CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 127. CHINA CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 128. INDIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 129. INDIA CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 130. INDIA CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 131. INDONESIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 132. INDONESIA CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 133. INDONESIA CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 134. JAPAN CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 135. JAPAN CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 136. JAPAN CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 137. MALAYSIA CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 138. MALAYSIA CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION)
TABLE 139. MALAYSIA CALL CENTER OUTSOURCING MARKET SIZE, BY INDUSTRY, 2018-2027 (USD BILLION)
TABLE 140. PHILIPPINES CALL CENTER OUTSOURCING MARKET SIZE, 2018-2027 (USD BILLION)
TABLE 141. PHILIPPINES CALL CENTER OUTSOURCING MARKET SIZE, BY OPERATION, 2018-2027 (USD BILLION

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